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Full Time Fedex Customer Service Representative Jobs in Raleigh, NC

Durham

Full- Time Fedex Delivery Driver at Durham

Durham, NC

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • PTO

... FedEx Ground contractor, is hiring reliable and motivated full-time delivery drivers in the Durham ... Maintain a clean and professional appearance and provide excellent customer service Schedule

Pratt Industries

Customer Service Representative

Raleigh, NC

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt Reports To: Sales Manager Perks of Pratt: Within 1 Month : Eligible for insurance benefits At 3 Months ...

Sola Plumbing

Customer Service Rep

Garner, NC · On-site

$17 - $22/hr

If you're tired of working for bosses who couldn't care less about you and would enjoy a position where you can try and learn new things, then you could love being a full-time Customer Service Rep ...

Michael Jordan Nissan

Customer Service Representative

Durham, NC · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Michael Jordan Nissan is searching for a full-time Customer Service Representative to join our team in Durham, NC. If you enjoy interacting with people, staying organized, and being part of a ...

Air Clean Systems

Customer Service Representative

Creedmoor, NC · On-site

$11.50 - $15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Department or Division : Sales Reports To : Sales Manager Written ... This is a full-time, non-exempt, hourly position. Hours: The general hours shall be Monday - Friday ...

Kimbrell's Home Furnishings

Customer Service Representative

Durham, NC · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Vision insurance Customer Service Representative (CSR) Job Summary: The Customer Service Representative (CSR) delivers an exceptional in-store experience by supporting sales and customer service ...

Kimbrell's Furniture

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Representative (CSR) delivers an exceptional in-store experience by supporting sales and customer service efforts. This role focuses on building customer relationships, guiding ...

Kimbrell's Furniture

Customer Service Representative

Durham, NC · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Representative (CSR) delivers an exceptional in-store experience by supporting sales and customer service efforts. This role focuses on building customer relationships, guiding ...

BridgePoint Works

Customer Service Representative

Raleigh, NC · Remote

$21 - $29/hr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Service Representative (Remote USA) | $21-$29 per Hour Are You a Customer Champion? At Bridgepoint Works , we take pride in exceptional service and seamless client experiences . If you're ...

Kimbrell's Furniture

Customer Service Representative

Raleigh, NC · On-site

$14.25 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Representative (CSR) delivers an exceptional in-store experience by supporting sales and customer service efforts. This role focuses on building customer relationships, guiding ...

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All JobsFedex Customer Service Representative JobsFull Time Fedex Customer Service Representative JobsFull Time Fedex Customer Service Representative Jobs in Raleigh, NC

Full Time Fedex Customer Service Representative information

See Raleigh, NC salary details

$9

$18

$26

How much do full time fedex customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for full time fedex customer service representative in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a full time FedEx customer service representative, and why are they important?

To thrive as a Full Time FedEx Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with FedEx tracking systems, customer relationship management (CRM) software, and office productivity tools is typically required. Exceptional patience, active listening, and a customer-focused attitude help representatives excel in managing inquiries and resolving issues. These skills are crucial for ensuring customer satisfaction, maintaining company reputation, and efficiently handling a high volume of service requests.

What does a full time FedEx customer service representative do?

A Full Time FedEx Customer Service Representative assists customers with inquiries about shipping, tracking, and receiving packages. They handle phone calls, emails, and in-person requests, providing information about FedEx services, rates, and policies. Representatives also help resolve issues such as lost or delayed shipments and process shipping documents. Their goal is to ensure customer satisfaction by delivering prompt and professional service.

What are some common challenges faced by full time FedEx customer service representatives, and how can they be managed?

Full Time FedEx Customer Service Representatives often handle high volumes of customer inquiries, which can sometimes involve resolving delivery issues or addressing complaints. Managing these challenges requires strong communication skills, patience, and the ability to work efficiently under pressure. Representatives usually receive training on the company's systems and support from their team leads, but proactively seeking feedback and collaborating with colleagues can also help improve problem-solving abilities. Developing a thorough understanding of FedEx policies and resources ensures you can provide accurate information and deliver a positive experience to customers.

What are popular job titles related to Full Time Fedex Customer Service Representative jobs in Raleigh, NC?

For Full Time Fedex Customer Service Representative jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Full Time Fedex Customer Service Representative jobs in Raleigh, NC look for?

The top searched job categories for Full Time Fedex Customer Service Representative jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Full Time Fedex Customer Service Representative jobs?

Cities near Raleigh, NC with the most Full Time Fedex Customer Service Representative job openings:

Full Time Fedex Customer Service Representative jobs near you
Infographic showing various Full Time Fedex Customer Service Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Full- Time Fedex Delivery Driver at Durham

Durham

Durham, NC

$20 - $25/hr

Full-time

Medical, Dental, Vision, PTO

Posted 10 days ago

The Durham Company rating

5.8

Company rating: 5.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

150th of 157 rated electronics manufacturers

Job description

Job Summary


Springbok Holdings, Inc., an established FedEx Ground contractor, is hiring reliable and motivated full-time delivery drivers in the Durham area. This is a physically active, fast-paced role that requires strong attention to detail, independence, and a solid work ethic.


Responsibilities
  • Operate a FedEx delivery truck (P1000–P1200 step vans) safely and efficiently
  • Deliver packages to residential and commercial customers with accuracy
  • Use a company-provided iPad for navigation and package scanning
  • Complete 100+ stops per day while maintaining delivery quality
  • Perform frequent entry and exit from the vehicle throughout the day
  • Maintain a clean and professional appearance and provide excellent customer service
Schedule
  • Start time: 8:30 AM or earlier
  • Must be available to work at least one weekend day per week
  • Some routes may be Monday–Friday (business routes) based on performance and availability
Requirements
  • 21 years of age or older (FedEx requirement)
  • Experience driving larger vehicles (step vans, box trucks, etc.) REQUIRED
  • Ability to lift 50 lbs repeatedly
  • Comfortable using a hand truck/dolly for heavier packages
  • Ability to follow directions using GPS/navigation tools
  • Clean driving record
  • Must pass a background check and drug screening
  • Dependable, organized, and able to work independently
Compensation & Benefits
  • Competitive weekly pay (based on experience and route type)
  • Paid training
  • Group health insurance available
  • Optional vision, dental, accident, and short-term disability insurance
  • 5 days PTO after 1 year of service
  • Opportunities for advancement into higher-paying routes and leadership roles
Preferred Qualifications (Not Required but a Plus)
  • Previous delivery driving experience (FedEx, UPS, Amazon, DHL, etc.)
  • Experience in a fast-paced, physically demanding job
  • Strong time management and organizational skills


Why Join Springbok Holdings?


We are a well-established FedEx contractor with a strong team culture, consistent routes, and year-round work. We value drivers who show up, work hard, and take pride in doing the job right.


Apply Today!


If you’re dependable, motivated, and ready to work, we want to hear from you.



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