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Full Time Fedex Customer Service Representative Jobs

SchureMed

Customer Service Representative

Abington, MA · On-site

$17 - $23/hr

We're hiring a Customer Service Representative to own order flow, customer communications, and ... FedEx toolsStrong attention to detail, organization, and follow-throughBonus: CRM experience ...

SchureMed

Customer Service Representative

Abington, MA · On-site

$17 - $23/hr

We're hiring a Customer Service Representative to own order flow, customer communications, and ... Proficiency with QuickBooks Desktop 2024 (Enterprise) and basic UPS/FedEx tools * Strong attention ...

SchureMed

Customer Service Representative

Abington, MA · On-site

$17 - $23/hr

We're hiring a Customer Service Representative to own order flow, customer communications, and ... Proficiency with QuickBooks Desktop 2024 (Enterprise) and basic UPS/FedEx tools * Strong attention ...

Foster Blue Water Oil

Richmond - CSR Office

Richmond, MI · On-site

$14.50 - $19.75/hr

Customer Service Representative Blue Flame Propane, Inc. seeks a full-time Customer Service ... Greet visitors (customers, USPS, FedEx, UPS). * If needed, other duties as assigned by the Director ...

Blue Flame Propane

Richmond - CSR Office

Richmond, MI · On-site

$14.50 - $19.75/hr

Customer Service Representative Blue Flame Propane, Inc. seeks a full-time Customer Service ... Greet visitors (customers, USPS, FedEx, UPS). * If needed, other duties as assigned by the Director ...

Marudas Print Services and Promotional Products

Be Seen First

Customer Service Representative

Saint Paul, MN · On-site

$20 - $25/hr

Receive and process orders for customers, sales reps. * Support sales initiatives by attention to ... couriers, trucks, FedEx Qualifications * Proven experience in customer service * Strong ...

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Full Time Fedex Customer Service Representative information

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How much do full time fedex customer service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for full time fedex customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a full time FedEx customer service representative do?

A Full Time FedEx Customer Service Representative assists customers with inquiries about shipping, tracking, and receiving packages. They handle phone calls, emails, and in-person requests, providing information about FedEx services, rates, and policies. Representatives also help resolve issues such as lost or delayed shipments and process shipping documents. Their goal is to ensure customer satisfaction by delivering prompt and professional service.

What are some common challenges faced by full time FedEx customer service representatives, and how can they be managed?

Full Time FedEx Customer Service Representatives often handle high volumes of customer inquiries, which can sometimes involve resolving delivery issues or addressing complaints. Managing these challenges requires strong communication skills, patience, and the ability to work efficiently under pressure. Representatives usually receive training on the company's systems and support from their team leads, but proactively seeking feedback and collaborating with colleagues can also help improve problem-solving abilities. Developing a thorough understanding of FedEx policies and resources ensures you can provide accurate information and deliver a positive experience to customers.

What are the key skills and qualifications needed to thrive as a full time FedEx customer service representative, and why are they important?

To thrive as a Full Time FedEx Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with FedEx tracking systems, customer relationship management (CRM) software, and office productivity tools is typically required. Exceptional patience, active listening, and a customer-focused attitude help representatives excel in managing inquiries and resolving issues. These skills are crucial for ensuring customer satisfaction, maintaining company reputation, and efficiently handling a high volume of service requests.

Does FedEx offer full-time customer service representative positions?

Yes, FedEx offers full-time customer service representative positions that typically involve assisting customers, managing shipments, and using company software. These roles often require strong communication skills and may include training on FedEx systems and procedures.
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Full Time Fedex Customer Service Representative jobs near you
Infographic showing various Full Time Fedex Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Service Representative at Charlie

Denver, CO

$16.50 - $22.50/hr

Full-time

Re-posted 3 days ago

Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing

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