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Full Time Fedex Customer Service Representative Jobs

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Customer Service Representative

Manchester, NH · On-site

$15.50 - $21.25/hr

This is a full-time position featuring employee benefits including: health, dental, vision ... Schedule FedEx pickups when necessary and check FedEx tracking for individual offices * Submit new ...

Medacta USA, Inc.

Customer Service Representative

Franklin, TN · On-site

$15.75 - $21.50/hr

Customer Service Representative FLSA Status: Non-Exempt Department: Operations Location: Franklin ... FedEx, Couriers, Hospitals/Customers. Internal : Sales Personnel, Marketing, Product Development ...

Medacta USA, Inc.

Customer Service Representative

Franklin, TN · On-site

$15.75 - $21.50/hr

Customer Service Representative FLSA Status: Non-Exempt Department: Operations Location: Franklin ... FedEx, Couriers, Hospitals/Customers. Internal : Sales Personnel, Marketing, Product Development ...

SchureMed

Customer Service Representative

Abington, MA · On-site

$17 - $23/hr

We're hiring a Customer Service Representative to own order flow, customer communications, and ... Proficiency with QuickBooks Desktop 2024 (Enterprise) and basic UPS/FedEx tools * Strong attention ...

Adept HR

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Customer Service Representative

Redlands, CA · On-site

$37K - $41K/yr

TL requirements * Small parcel shipping including FedEx Ship Manager and UPS Worldship ... dedicated Customer Service Representative to join our team! In this vital role, you will be the ...

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Full Time Fedex Customer Service Representative information

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How much do full time fedex customer service representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for full time fedex customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time FedEx Customer Service Representative, and why are they important?

To thrive as a Full Time FedEx Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with FedEx tracking systems, customer relationship management (CRM) software, and office productivity tools is typically required. Exceptional patience, active listening, and a customer-focused attitude help representatives excel in managing inquiries and resolving issues. These skills are crucial for ensuring customer satisfaction, maintaining company reputation, and efficiently handling a high volume of service requests.

What does a Full Time FedEx Customer Service Representative do?

A Full Time FedEx Customer Service Representative assists customers with inquiries about shipping, tracking, and receiving packages. They handle phone calls, emails, and in-person requests, providing information about FedEx services, rates, and policies. Representatives also help resolve issues such as lost or delayed shipments and process shipping documents. Their goal is to ensure customer satisfaction by delivering prompt and professional service.

What are some common challenges faced by Full Time FedEx Customer Service Representatives, and how can they be managed?

Full Time FedEx Customer Service Representatives often handle high volumes of customer inquiries, which can sometimes involve resolving delivery issues or addressing complaints. Managing these challenges requires strong communication skills, patience, and the ability to work efficiently under pressure. Representatives usually receive training on the company's systems and support from their team leads, but proactively seeking feedback and collaborating with colleagues can also help improve problem-solving abilities. Developing a thorough understanding of FedEx policies and resources ensures you can provide accurate information and deliver a positive experience to customers.
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Full Time Fedex Customer Service Representative jobs near you

Customer Service Representative

Customer Service Representative at Charlie

Denver, CO • On-site

$16.50 - $22.50/hr

Full-time

Posted 25 days ago

Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing

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