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Temporary Fedex Customer Service Representative Jobs

FedEx Supply Chain

Customer Service Rep

Bethlehem, PA · On-site

$22/hr

Shift Monday - Friday - 1st Shift (Day) Customer Service Representative Pay: $22.00 per hour Shift ... FedEx Supply Chain offers competitive hourly rates depending on your location and experience ...

24 Seven Inc.

Customer Service Representative

Gardena, CA · On-site

$12 - $18/hr

For 15 years, 24 Seven has been providing temporary, temp-to-hire, direct hire and executive search ... FedEx worldship experience in a work environment Experience with loyalty programs in a work ...

OLLY

Temporary Customer Service Representative

CUSTOMER SERVICE REPRESENTATIVE KEY RESPONSIBILITIES * Provide world-class service to OLLY's customers. Efficient and comprehensive communication with customer/retailers regarding inquiries, problem ...

PostNet

Customer Service Representative

Shenandoah, TX

$12 - $15/hr

Customer Service Representative Since 1993, PostNet has provided small businesses and consumers ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

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How much do temporary fedex customer service representative jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for temporary fedex customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How many hours is part time with FedEx?

A part-time FedEx Customer Service Representative typically works fewer than 30 hours per week, with schedules often including evenings and weekends. The exact hours can vary based on location and staffing needs, but part-time roles generally offer flexible scheduling within these limits.

How do I get a customer service rep at FedEx?

To become a FedEx Customer Service Representative, you can apply through the FedEx careers website or job boards. The role typically requires good communication skills, customer service experience, and the ability to handle inquiries and resolve issues efficiently. Hiring processes may include interviews and background checks.

What does a customer service representative do at FedEx?

A FedEx customer service representative handles customer inquiries, provides information about shipments, resolves issues related to deliveries, and assists with tracking packages. They often use computer systems and communication skills to ensure customer satisfaction and support the company's logistics operations.

What position pays the most at FedEx?

At FedEx, the highest-paying positions are typically management roles such as Operations Manager or Director, which require leadership skills and experience in logistics. These roles often offer higher salaries compared to entry-level customer service or delivery positions, reflecting increased responsibilities and expertise.
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What are the most commonly searched types of Fedex Customer Service Representative jobs? The most popular types of Fedex Customer Service Representative jobs are:
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Temporary Fedex Customer Service Representative jobs near you

Customer Service Rep

FedEx Supply Chain

Bethlehem, PA • On-site

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

FedEx Supply Chain rating

7.0

Company rating: 7.0 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

187th of 340 rated logistics

Job description

Shift
Monday - Friday - 1st Shift (Day)
Customer Service Representative

Pay: $22.00 per hour

Shift: Monday-Friday, 10:00AM-6:00PM

Location: Bethlehem, PA 18015

The primary responsibility of the Customer Service Representative is to provide internal and external customers with support for day-to-day functions, including routine and ad-hoc procedures. This position is responsible for product safety, quality, and legality.

Primary Responsibilities
  • Handle inbound calls, emails, and faxes in a timely and professional manner.
  • Serve as the first level of support for customer inquiries; redirect incorrectly routed communications to the appropriate resource.
  • Assist with inquiries, reporting, and troubleshooting while working collaboratively with the team to support customer needs.
  • Provide accurate information regarding manufacturers' policies and procedures.
  • Support customers with product returns, label requests, recalls, website navigation, and general questions.
  • Process RA (Return Authorization) requests.
  • Complete reconciliation services for clients as needed.
  • Research and resolve returns using Return Resolution and Issue Tracking systems per standard procedures.
  • Process "paperwork only" returns as required.
  • Assist Operations with return-related research.
  • Conduct check and credit research via email, fax, or mail.
  • Communicate outstanding issues or defects to the appropriate departments.
  • Participate in departmental continuous improvement initiatives.
  • Perform other duties as assigned.
Education / Experience
  • High school diploma or GED required, with 2 years of relevant experience.
  • Experience investigating customer inquiries in a timely and professional manner.
  • Proficient in Microsoft Office applications.
  • Excellent written and verbal communication skills.
  • Customer service driven.
  • Strong team player.
Requirements, Perks, and Benefits (US -- Non-Exempt)Physical & Cognitive Requirements (With or Without Accommodation)
  • Ability to follow policies and procedures
  • Ability to read, write, and interpret information
  • Ability to add, subtract, multiply, and divide
  • Ability to use hands to finger, handle, or feel
  • Ability to sit, walk, or stand for the duration of the shift
  • Must possess visual acuity to perform essential job functions
  • Ability to conduct physical tasks with a full range of motion throughout the warehouse environment
  • Ability to lift/carry items up to 50 pounds
Equal Opportunity Employer

FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.

  • Know Your Rights
  • Pay Transparency
  • Family and Medical Leave Act (FMLA)
  • Employee Polygraph Protection Act
E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (for U.S. applicants and employees only). Please click below to learn more:

  • E-Verify Notice (bilingual)
  • Right to Work Notice (English) / Spanish

FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com.

Perks and Benefits at FedEx Supply Chain (FSC)
  • Competitive Pay: FedEx Supply Chain offers competitive hourly rates depending on your location and experience.
  • 401(k) plan with company match after 1 year
  • Tuition reimbursement program
  • Holiday pay and accrued paid time off (Vacation and PTO)
  • Medical, dental, vision, and voluntary benefits available on day one
  • Basic life insurance
  • Basic AD&D coverage
  • Supplemental Life and Supplemental AD&D
  • Short-Term and Long-Term Disability (for full-time employees after 180 days of service)
  • Paid parental leave for both moms and dads
  • Paid bereavement and jury duty
Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.

Employment Type: FULL_TIME

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