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Temporary Fedex Customer Service Representative Jobs

For 15 years, 24 Seven has been providing temporary, temp-to-hire, direct hire and executive search ... FedEx worldship experience in a work environment Experience with loyalty programs in a work ...

Customer Service Representative SchureMed (Schuerch Corporation) is a Boston-area medical device ... Proficiency with QuickBooks Desktop 2024 (Enterprise) and basic UPS/FedEx tools * Strong attention ...

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Position Description Our Customer Service Representative is responsible for responding to customer ... Handle shipping claims with carriers (FedEx, UPS, and USPS) * Work with top customers to ensure ...

Training & development Retail Customer Service Representative - Benefit and Perks * Competitive ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

Customer Service Representative Since 1993, PostNet has provided small businesses and consumers ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

M - F Business Hours Full-Time, Temp-to-Hire Great Benefits Including: Medical, Dental, Vision, 401K & More! Customer Service Representative PrideStaff is working with an established company seeking ...

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Temporary Fedex Customer Service Representative information

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How much do temporary fedex customer service representative jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for temporary fedex customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How many hours is part time with FedEx?

A part-time FedEx Customer Service Representative typically works fewer than 30 hours per week, with schedules often including evenings and weekends. The exact hours can vary based on location and staffing needs, but part-time roles generally offer flexible scheduling within these limits.

How do I get a customer service rep at FedEx?

To become a FedEx Customer Service Representative, you can apply through the FedEx careers website or job boards. The role typically requires good communication skills, customer service experience, and the ability to handle inquiries and resolve issues efficiently. Hiring processes may include interviews and background checks.

What does a customer service representative do at FedEx?

A FedEx customer service representative handles customer inquiries, provides information about shipments, resolves issues related to deliveries, and assists with tracking packages. They often use computer systems and communication skills to ensure customer satisfaction and support the company's logistics operations.

What position pays the most at FedEx?

At FedEx, the highest-paying positions are typically management roles such as Operations Manager or Director, which require leadership skills and experience in logistics. These roles often offer higher salaries compared to entry-level customer service or delivery positions, reflecting increased responsibilities and expertise.
What cities are hiring for Temporary Fedex Customer Service Representative jobs? Cities with the most Temporary Fedex Customer Service Representative job openings:
What are the most commonly searched types of Fedex Customer Service Representative jobs? The most popular types of Fedex Customer Service Representative jobs are:
What states have the most Temporary Fedex Customer Service Representative jobs? States with the most job openings for Temporary Fedex Customer Service Representative jobs include:

Customer Service Representative - TN Strut Plant

Ideal Tridon

Smyrna, TN

$15 - $20.25/hr

Other

Posted 8 days ago


Job description

The Ideal Tridon Group comprises a family of brands that support, secure, and connect the movement of air, fluid, and electricity in critical applications. With over 100 years of proven quality and a strong culture of service, we are the worldwide leader in clamps, strut, hose supports, conduit, fittings, and coupling solutions. Our products are engineered to meet the highest standards across a range of industries, and our commitment to innovation, reliability, and customer support ensures we're ready to meet the demands of today and tomorrow. At the Ideal Tridon Group, connections aren't just what we make-they're the heart of everything we do.
We are looking for a high energy, multi-tasker customer-oriented service representative that has experience working in a fast-paced manufacturing environment at our Wesanco-Zsi TN Strut Plant. This Customer Service Representative (CSR) will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. This CSR will also work closely with the Production Scheduler to determine new ship dates for Customers. Problem-solving comes naturally to this customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Duties and Responsibilities:

  • Manage incoming calls.
  • Enter customers orders in our ERP system accurately and efficiently.
  • Enter Credits, create RMA's in our ERP system.
  • Ability to learn our products and understand how they work.
  • Work closely with the Production Scheduler to determine new ship dates for customers.
  • Work with Freight carriers to schedule pick ups, or follow-up on tracking.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Meet personal/customer service team sales targets and call handling quotas.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers.
Qualification and Skills:
  • High School Diploma is required or Associate's Degree is preferred.
  • Proven customer service (3+ years), preferably in a Manufacturing environment.
  • Track record of over-achieving quota.
  • Strong phone contact handling skills and active listening.
  • Must be comfortable working in a team environment as well as individually.
  • Knowledge working with price structures, BOM's, Part #'s, Unit of measures, Weights/dims.
  • Familiarity with CRM systems and practices.
  • Familiar with LTL carriers, UPS/Fed Ex.
  • Customer Orientation and ability to adapt/respond to different types of problems.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Proficient in Excel & creating spreadsheet.
  • Ability to learn our products and components.
  • High energy & Multitasker a must.
  • Enjoys working in a fast-paced manufacturing environment.

An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
7:30 AM - 4:30 PM Central (1 hour for lunch)