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Executive Fedex Customer Service Representative Jobs

Surge Staffing

Customer Service Representative

Joliet, IL · On-site

$21.46/hr

Distribution Customer Service Representative Pay: $21.46/hour Schedule: Monday Friday, 1st Shift ... Familiarity with shipping systems such as UPS and FedEx * Excellent communication and customer ...

SchureMed

Customer Service Representative

Abington, MA · On-site

$17 - $23/hr

We're hiring a Customer Service Representative to own order flow, customer communications, and ... Proficiency with QuickBooks Desktop 2024 (Enterprise) and basic UPS/FedEx tools * Strong attention ...

PostNet

Customer Service Representative

Mount Pleasant, SC · On-site

$8 - $14/hr

Training & development Retail Customer Service Representative - Benefit and Perks * Competitive ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

National Dentex

Customer Service Representative

Irwin, PA · On-site

$13.75 - $18.75/hr

... Customer Service Representative opportunity at NDX Albensi Dental Laboratory in Irwin, PA . The ... Schedule FedEx pickups when necessary and check FedEx tracking for individual offices * Submit new ...

NDX

Customer Service Representative

Manchester, NH · On-site

$15.50 - $21.25/hr

... including this Customer Service Representative opportunity at NDX H&O Dental Laboratory in ... Schedule FedEx pickups when necessary and check FedEx tracking for individual offices * Submit new ...

Adept HR

Be Seen First

Customer Service Representative

Redlands, CA · On-site

$18/hr

TL requirements * Small parcel shipping including FedEx Ship Manager and UPS Worldship ... dedicated Customer Service Representative to join our team! In this vital role, you will be the ...

Momar Inc

Customer Service Representative I

Atlanta, GA · On-site

$19 - $21/hr

Momar is looking for a new Customer Service Representative I! Momar, Inc., a privately owned ... RMA's for FedEx and Truckline orders * Complete credit memos and 60 Day Letters * Perform other ...

Foster Blue Water Oil

Richmond - CSR Office

Richmond, MI · On-site

$14.50 - $19.75/hr

Customer Service Representative Blue Flame Propane, Inc. seeks a full-time Customer Service ... Greet visitors (customers, USPS, FedEx, UPS). * If needed, other duties as assigned by the Director ...

Pella Corporation

Customer Service Representative

Orlando, FL · On-site

$15 - $20.25/hr

Position Overview The Customer Service Representative (CSR) is responsible for providing quality ... USPS/Fed Ex) * Complete confirmation process for customers with time/date of appointment, and place ...

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All JobsFedex Customer Service Representative JobsExecutive Fedex Customer Service Representative Jobs

Executive Fedex Customer Service Representative information

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How much do executive fedex customer service representative jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for executive fedex customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Executive FedEx Customer Service Representative, and why are they important?

To thrive as an Executive FedEx Customer Service Representative, you need excellent problem-solving skills, in-depth knowledge of shipping logistics, and prior customer service experience, often supported by at least a high school diploma or equivalent. Familiarity with FedEx's customer management software, package tracking systems, and CRM platforms is typically required. Exceptional communication, conflict resolution, and multitasking abilities help individuals excel in high-pressure situations. These skills ensure timely, accurate support that strengthens client relationships and upholds the company's reputation.

How does an Executive Fedex Customer Service Representative handle escalated customer issues differently from standard support roles?

As an Executive Fedex Customer Service Representative, you are responsible for managing complex or high-priority customer concerns that have been escalated from standard support channels. This role typically involves in-depth problem-solving, direct communication with business clients, and close collaboration with operations, logistics, and account management teams to ensure swift resolutions. You may also be expected to provide tailored solutions and follow up proactively to guarantee customer satisfaction. Strong analytical skills, professionalism, and the ability to remain composed during challenging situations are essential for success.

What is the difference between Executive Fedex Customer Service Representative vs Fedex Customer Service Representative?

AspectExecutive Fedex Customer Service RepresentativeFedex Customer Service Representative
CredentialsHigh school diploma, customer service experience, possibly advanced communication skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentOffice setting, handling high-value clients, more complex inquiriesCall centers or retail locations, general customer inquiries
Employer & Industry UsageFedex logistics and courier services, often in corporate or premium service rolesFedex logistics and courier services, entry to mid-level customer support

The Executive Fedex Customer Service Representative typically handles more complex, high-value customer issues and may require advanced communication skills. In contrast, the Fedex Customer Service Representative manages general customer inquiries. Both roles are essential in the Fedex industry but differ mainly in complexity and customer interaction level.

What are Executive FedEx Customer Service Representatives?

Executive FedEx Customer Service Representatives are specialized customer service professionals who handle high-level or complex inquiries, concerns, and issues for FedEx's important clients, such as corporate accounts or VIP customers. They are responsible for providing personalized support, resolving escalated problems, and ensuring customer satisfaction with FedEx's shipping and logistics services. These representatives often coordinate with various internal departments to deliver tailored solutions and maintain strong business relationships with key clients.
What cities are hiring for Executive Fedex Customer Service Representative jobs? Cities with the most Executive Fedex Customer Service Representative job openings:
What are the most commonly searched types of Fedex Customer Service Representative jobs? The most popular types of Fedex Customer Service Representative jobs are:
What states have the most Executive Fedex Customer Service Representative jobs? States with the most job openings for Executive Fedex Customer Service Representative jobs include:
Executive Fedex Customer Service Representative jobs near you

Customer Service Representative

Bandai Namco Toys and Collectibles America Inc.

Irvine, CA

$23 - $26/hr

Full-time

Posted 23 days ago

Job description

Customer Service Representative
Coordinate, organize, administer, and liaison with team members and customers. Work with customers, their accounts and Account Executive to handle any issues the customers may have.
ESSENTIAL JOB FUNCTIONS
  • Communicate with warehouse and sales departments
  • Work with Consumers on receiving replacement parts
  • Work with consumers on questions about our website, products, and orders
  • Support the day-to-day sales and distribution relationships of the company
  • Maintain frequent communications with all interested parties
  • Attend regular meetings
  • Provide regular reporting to management
  • Other requests as specified from time to time
REQUIRED SKILLS AND ABILTIES

CORE SKILLS
Accuracy –
Works with minimal/acceptable error rate; seeks help for problems; pays attention to detail; follows established work procedures; alerts others when preventable problems arise.
Reliability –
Consistently dependable in meeting work expectations; good work output; keeps commitments. Maintains an acceptable attendance level.
Judgment –
Makes reasonable and defensible decisions based on relevant information.
Loyalty –
Keeps confidential company information; follows company policies; seeks management approval when sharing such data; reports violations of company policies to proper management authority.
Communication –
Writes and speaks with accuracy and sensitivity; uses proper language, tone, location, medium (in person or via electronic form) and timing when conveying information; and respects different communication styles of individuals with different backgrounds or perspectives.
JOB-SPECIFIC SKILLS
  • Familiarity with and understanding of Japan pop culture titles and products.
  • Excellent interpersonal communications and presentation skills.
  • Customer Service oriented.
  • Problem solving mentality.
  • Must be highly savvy and efficient with computer and internet use.
  • Attention to detail.
  • Motivated to do well and grow in the workplace.
  • Strong organizational and analytical skills to oversee and prioritize projects and meet deadlines.
JOB REQUIREMENTS
EDUCATIONAL REQUIREMENTS
  • High school diploma or equivalent.
EXPERIENCE AND WORK REQUIREMENTS
  • Minimum 2 years Customer Service experience.
  • Knowledge of UPS WorldShip, FedEx Ship Manager, Microsoft Office (Excel, Word).
  • Acumatica knowledge a plus but not required.
MENTAL, PHYSICAL, AND ENVIRONMENTAL REQUIREMENTS
WORK ENVIRONMENT
White-collar office environment.
WORKPLACE TEMPERATURE
Typical office.
WORK CONDITIONS
Office environment.
NOISE LEVEL
Mild.
PHYSICAL SIGHT
Able to read both hardcopy and computer-based text.
LIFTING
Up to 25 pounds.
PHYSICAL REQUIREMENTS
Sitting for long periods of time.
TRAVEL
Travel to Fullerton warehouse is required.

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