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Executive Fedex Customer Service Representative Jobs

24 Seven Inc.

Customer Service Representative

Gardena, CA · On-site

$12 - $18/hr

For 15 years, 24 Seven has been providing temporary, temp-to-hire, direct hire and executive search ... FedEx worldship experience in a work environment Experience with loyalty programs in a work ...

Surge Staffing

Customer Service Representative

Joliet, IL · On-site

$21.46/hr

Distribution Customer Service Representative Pay: $21.46/hour Schedule: Monday - Friday, 1st Shift ... Familiarity with shipping systems such as UPS and FedEx * Excellent communication and customer ...

SchureMed

Customer Service Representative

Abington, MA

$17 - $23/hr

We're hiring a Customer Service Representative to own order flow, customer communications, and ... Proficiency with QuickBooks Desktop 2024 (Enterprise) and basic UPS/FedEx tools * Strong attention ...

PostNet

Customer Service Representative

Mount Pleasant, SC · On-site

$8 - $14/hr

Training & development Retail Customer Service Representative - Benefit and Perks * Competitive ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

Momar, Inc.

Customer Service Representative I

Atlanta, GA

$15.50 - $21/hr

Momar is looking for a new Customer Service Representative I! Momar, Inc., a privately owned ... RMA's for FedEx and Truckline orders * Complete credit memos and 60 Day Letters * Perform other ...

Pella Corporation

Customer Service Representative

Orlando, FL · On-site

$15 - $20.25/hr

Position Overview The Customer Service Representative (CSR) is responsible for providing quality ... USPS/Fed Ex) * Complete confirmation process for customers with time/date of appointment, and place ...

PostNet

Customer Service Representative

Mission, TX · On-site

$8 - $11/hr

May help to train and mentor Customer Service Representatives. WHAT YOU BRING TO THE TABLE ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

PostNet

Customer Service Representative

The Woodlands, TX · On-site

$12 - $15/hr

May help to train and mentor Customer Service Representatives. WHAT YOU BRING TO THE TABLE ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

PostNet

Customer Service Representative

Spanaway, WA · On-site

$16 - $20/hr

May help to train and mentor Customer Service Representatives. WHAT YOU BRING TO THE TABLE ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

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Executive Fedex Customer Service Representative information

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How much do executive fedex customer service representative jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for executive fedex customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Executive FedEx Customer Service Representative, and why are they important?

To thrive as an Executive FedEx Customer Service Representative, you need excellent problem-solving skills, in-depth knowledge of shipping logistics, and prior customer service experience, often supported by at least a high school diploma or equivalent. Familiarity with FedEx's customer management software, package tracking systems, and CRM platforms is typically required. Exceptional communication, conflict resolution, and multitasking abilities help individuals excel in high-pressure situations. These skills ensure timely, accurate support that strengthens client relationships and upholds the company's reputation.

How does an Executive Fedex Customer Service Representative handle escalated customer issues differently from standard support roles?

As an Executive Fedex Customer Service Representative, you are responsible for managing complex or high-priority customer concerns that have been escalated from standard support channels. This role typically involves in-depth problem-solving, direct communication with business clients, and close collaboration with operations, logistics, and account management teams to ensure swift resolutions. You may also be expected to provide tailored solutions and follow up proactively to guarantee customer satisfaction. Strong analytical skills, professionalism, and the ability to remain composed during challenging situations are essential for success.

What is the difference between Executive Fedex Customer Service Representative vs Fedex Customer Service Representative?

AspectExecutive Fedex Customer Service RepresentativeFedex Customer Service Representative
CredentialsHigh school diploma, customer service experience, possibly advanced communication skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentOffice setting, handling high-value clients, more complex inquiriesCall centers or retail locations, general customer inquiries
Employer & Industry UsageFedex logistics and courier services, often in corporate or premium service rolesFedex logistics and courier services, entry to mid-level customer support

The Executive Fedex Customer Service Representative typically handles more complex, high-value customer issues and may require advanced communication skills. In contrast, the Fedex Customer Service Representative manages general customer inquiries. Both roles are essential in the Fedex industry but differ mainly in complexity and customer interaction level.

What are Executive FedEx Customer Service Representatives?

Executive FedEx Customer Service Representatives are specialized customer service professionals who handle high-level or complex inquiries, concerns, and issues for FedEx's important clients, such as corporate accounts or VIP customers. They are responsible for providing personalized support, resolving escalated problems, and ensuring customer satisfaction with FedEx's shipping and logistics services. These representatives often coordinate with various internal departments to deliver tailored solutions and maintain strong business relationships with key clients.
What cities are hiring for Executive Fedex Customer Service Representative jobs? Cities with the most Executive Fedex Customer Service Representative job openings:
What are the most commonly searched types of Fedex Customer Service Representative jobs? The most popular types of Fedex Customer Service Representative jobs are:
What states have the most Executive Fedex Customer Service Representative jobs? States with the most job openings for Executive Fedex Customer Service Representative jobs include:
Executive Fedex Customer Service Representative jobs near you

Customer Service Representative

Customer Service Representative at Charlie

Denver, CO

$16.50 - $22.50/hr

Full-time

Re-posted 11 days ago

Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing

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