1

Weekday Fedex Customer Service Representative Jobs

Shift Monday - Friday - 1st Shift (Day) Customer Service Representative Pay: $22.00 per hour Shift ... FedEx Supply Chain offers competitive hourly rates depending on your location and experience ...

This is a full-time role with a traditional weekday work schedule Monday - Friday 8:00am-4:30pm. We ... USPS/Fed Ex) * Complete confirmation process for customers with time/date of appointment, and place ...

Customer Service Representative

Abington, MA · On-site

$17 - $23/hr

Customer Service Representative SchureMed (Schuerch Corporation) is a Boston-area medical device ... Proficiency with QuickBooks Desktop 2024 (Enterprise) and basic UPS/FedEx tools * Strong attention ...

Customer Service Representative

Abington, MA · On-site

$17 - $23/hr

We're hiring a Customer Service Representative to own order flow, customer communications, and ... Proficiency with QuickBooks Desktop 2024 (Enterprise) and basic UPS/FedEx tools * Strong attention ...

Customer Service Representative

South Charleston, WV · On-site

$13.75 - $18.75/hr

Rewards for Customer Service Representative: * Competitive hourly pay plus bonus package, earning ... No Sundays * 5 day work week, Mon-Sat with a weekday off * Location hours: Monday - Friday 10-7, ...

Customer Service Representative

Barboursville, WV · On-site

$12.50 - $17/hr

Rewards for Customer Service Representative: * Competitive hourly pay plus bonus package, earning ... No Sundays * 5 day work week, Mon-Sat with a weekday off * Location hours: Monday - Friday 10-7, ...

Rewards for Customer Service Representative: * Competitive hourly pay plus bonus package, earning ... No Sundays * 5 day work week, Mon-Sat with a weekday off * Location hours: Monday - Friday 10-7, ...

Industry Retail Leader Seeks Customer Service Reps - Great opportunity to obtain experience and a ... FedEx worldship experience in a work environment Experience with loyalty programs in a work ...

Industry Retail Leader Seeks Customer Service Reps - Great opportunity to obtain experience and a ... FedEx worldship experience in a work environment Experience with loyalty programs in a work ...

next page

Showing results 1-20

Weekday Fedex Customer Service Representative information

See salary details

$9

$18

$26

How much do weekday fedex customer service representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for weekday fedex customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Weekday Fedex Customer Service Representative vs Weekend Fedex Customer Service Representative?

AspectWeekday Fedex Customer Service RepresentativeWeekend Fedex Customer Service Representative
Work SchedulePrimarily weekday shifts, Monday to FridayPrimarily weekend shifts, Saturday and Sunday
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, customer service experience
Work EnvironmentIndoor call centers, office settingsIndoor call centers, office settings
Employer UsageFedex customer support during regular business hoursFedex support during weekends and off-hours

The main difference between a Weekday Fedex Customer Service Representative and a Weekend Fedex Customer Service Representative lies in their work schedules. Both roles require similar credentials and work in comparable environments, but they serve different shifts to cover customer support needs during weekdays or weekends.

What cities are hiring for Weekday Fedex Customer Service Representative jobs? Cities with the most Weekday Fedex Customer Service Representative job openings:
What are the most commonly searched types of Fedex Customer Service Representative jobs? The most popular types of Fedex Customer Service Representative jobs are:
What states have the most Weekday Fedex Customer Service Representative jobs? States with the most job openings for Weekday Fedex Customer Service Representative jobs include:

Customer Service Representative - TN Strut Plant

Ideal Tridon

Smyrna, TN

$15 - $20.25/hr

Other

Posted 3 days ago


Job description

The Ideal Tridon Group comprises a family of brands that support, secure, and connect the movement of air, fluid, and electricity in critical applications. With over 100 years of proven quality and a strong culture of service, we are the worldwide leader in clamps, strut, hose supports, conduit, fittings, and coupling solutions. Our products are engineered to meet the highest standards across a range of industries, and our commitment to innovation, reliability, and customer support ensures we're ready to meet the demands of today and tomorrow. At the Ideal Tridon Group, connections aren't just what we make-they're the heart of everything we do.
We are looking for a high energy, multi-tasker customer-oriented service representative that has experience working in a fast-paced manufacturing environment at our Wesanco-Zsi TN Strut Plant. This Customer Service Representative (CSR) will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. This CSR will also work closely with the Production Scheduler to determine new ship dates for Customers. Problem-solving comes naturally to this customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Duties and Responsibilities:

  • Manage incoming calls.
  • Enter customers orders in our ERP system accurately and efficiently.
  • Enter Credits, create RMA's in our ERP system.
  • Ability to learn our products and understand how they work.
  • Work closely with the Production Scheduler to determine new ship dates for customers.
  • Work with Freight carriers to schedule pick ups, or follow-up on tracking.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Meet personal/customer service team sales targets and call handling quotas.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers.
Qualification and Skills:
  • High School Diploma is required or Associate's Degree is preferred.
  • Proven customer service (3+ years), preferably in a Manufacturing environment.
  • Track record of over-achieving quota.
  • Strong phone contact handling skills and active listening.
  • Must be comfortable working in a team environment as well as individually.
  • Knowledge working with price structures, BOM's, Part #'s, Unit of measures, Weights/dims.
  • Familiarity with CRM systems and practices.
  • Familiar with LTL carriers, UPS/Fed Ex.
  • Customer Orientation and ability to adapt/respond to different types of problems.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Proficient in Excel & creating spreadsheet.
  • Ability to learn our products and components.
  • High energy & Multitasker a must.
  • Enjoys working in a fast-paced manufacturing environment.

An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
7:30 AM - 4:30 PM Central (1 hour for lunch)