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Weekday Fedex Customer Service Representative Jobs

SchureMed

Customer Service Representative

Abington, MA · On-site

$17 - $23/hr

We're hiring a Customer Service Representative to own order flow, customer communications, and ... FedEx toolsStrong attention to detail, organization, and follow-throughBonus: CRM experience ...

Medacta USA, Inc.

Customer Service Representative

Franklin, TN · On-site

$15.75 - $21.50/hr

Customer Service Representative FLSA Status: Non-Exempt Department: Operations Location: Franklin ... FedEx, Couriers, Hospitals/Customers. Internal : Sales Personnel, Marketing, Product Development ...

SchureMed

Customer Service Representative

Abington, MA

$17 - $23/hr

We're hiring a Customer Service Representative to own order flow, customer communications, and ... Proficiency with QuickBooks Desktop 2024 (Enterprise) and basic UPS/FedEx tools * Strong attention ...

Samson Controls

Customer Service Representative

Baytown, TX · On-site

$14.50 - $19.75/hr

Customer Service Representative The Customer Service Support assists visitors to the facility ... File records in cabinets * Handles in-coming and out-going mail, prepares Fed-Ex shipments

NDX

Customer Service Representative

Manchester, NH · On-site

$15.50 - $21.25/hr

... including this Customer Service Representative opportunity at NDX H&O Dental Laboratory in ... Schedule FedEx pickups when necessary and check FedEx tracking for individual offices * Submit new ...

PostNet

Customer Service Representative

Shenandoah, TX · On-site

$12 - $15/hr

Customer Service Representative Since 1993, PostNet has provided small businesses and consumers ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

Momar Inc

Customer Service Representative I

Atlanta, GA · On-site

$19 - $21/hr

Momar is looking for a new Customer Service Representative I! Momar, Inc., a privately owned ... RMA's for FedEx and Truckline orders * Complete credit memos and 60 Day Letters * Perform other ...

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All JobsWeekday Fedex Customer Service Representative Jobs

Weekday Fedex Customer Service Representative information

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$9

$18

$26

How much do weekday fedex customer service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for weekday fedex customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Weekday Fedex Customer Service Representative vs Weekend Fedex Customer Service Representative?

AspectWeekday Fedex Customer Service RepresentativeWeekend Fedex Customer Service Representative
Work SchedulePrimarily weekday shifts, Monday to FridayPrimarily weekend shifts, Saturday and Sunday
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, customer service experience
Work EnvironmentIndoor call centers, office settingsIndoor call centers, office settings
Employer UsageFedex customer support during regular business hoursFedex support during weekends and off-hours

The main difference between a Weekday Fedex Customer Service Representative and a Weekend Fedex Customer Service Representative lies in their work schedules. Both roles require similar credentials and work in comparable environments, but they serve different shifts to cover customer support needs during weekdays or weekends.

What cities are hiring for Weekday Fedex Customer Service Representative jobs? Cities with the most Weekday Fedex Customer Service Representative job openings:
What are the most commonly searched types of Fedex Customer Service Representative jobs? The most popular types of Fedex Customer Service Representative jobs are:
What states have the most Weekday Fedex Customer Service Representative jobs? States with the most job openings for Weekday Fedex Customer Service Representative jobs include:
Weekday Fedex Customer Service Representative jobs near you

Customer Service Representative

Ideal Clamp Products

Auburn Hills, MI • On-site

$15.25 - $20.50/hr

Other

Posted 9 days ago

Job description

Customer Service Representative

The Ideal Tridon Group comprises a family of brands that support, secure, and connect the movement of air, fluid, and electricity in critical applications. With over 100 years of proven quality and a strong culture of service, we are the worldwide leader in clamps, strut, hose supports, conduit, fittings, and coupling solutions. Our products are engineered to meet the highest standards across a range of industries, and our commitment to innovation, reliability, and customer support ensures we're ready to meet the demands of today and tomorrow. At the Ideal Tridon Group, connections aren't just what we make—they're the heart of everything we do.

We are seeking a Customer Service Representative for our Auburn Hills, MI Office.

We are looking for a high energy, multi-tasker customer-oriented service representative that has experience working in a fast-paced manufacturing environment. This Customer Service Representative (CSR) will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. This CSR will also work closely with the Production Scheduler to determine new ship dates for Customers. Problem-solving comes naturally to this customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Duties and Responsibilities:

  • Manage incoming calls.
  • Enter customers orders in ERP system accurately and efficiently.
  • Enter Credits, create RMA's, update data ERP system.
  • Ability to learn our products and understand how they work.
  • Work closely with the Production Scheduler to determine new ship dates for customers.
  • Work with Freight carriers to schedule pick ups, or follow-up on tracking.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Meet personal/customer service team sales targets and call handling quotas.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers.

Qualification and Skills:

  • High School Diploma is required or Associate's Degree is preferred.
  • Proven customer service (3+ years), preferably in a Manufacturing environment.
  • Track record of over-achieving quota.
  • Strong phone contact handling skills and active listening.
  • Must be comfortable working in a team environment as well as individually.
  • Knowledge working with price structures, BOM's, Part #'s, Unit of measures, Weights/dims.
  • Familiarity with CRM systems and practices.
  • Familiar with LTL carriers, UPS/Fed Ex.
  • Customer Orientation and ability to adapt/respond to different types of problems.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Proficient in Excel & creating spreadsheet.
  • Ability to learn our products and components.
  • High energy & Multitasker a must.
  • Enjoys working in a fast-paced manufacturing environment.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Monday - Friday: 8:00 - 5:00 PM

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