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Weekday Fedex Customer Service Representative Jobs

FedEx Supply Chain

Customer Service Rep

Bethlehem, PA

$22/hr

Shift Monday - Friday - 1st Shift (Day) Customer Service Representative Pay: $22.00 per hour Shift ... FedEx Supply Chain offers competitive hourly rates depending on your location and experience ...

National Dentex

Customer Service Representative

Irwin, PA · On-site

$13.75 - $18.75/hr

Customer Service Representative Join National Dentex - a leading healthcare organization ... Schedule FedEx pickups when necessary and check FedEx tracking for individual offices * Submit new ...

SchureMed

Customer Service Representative

Abington, MA · On-site

$17 - $23/hr

We're hiring a Customer Service Representative to own order flow, customer communications, and ... Proficiency with QuickBooks Desktop 2024 (Enterprise) and basic UPS/FedEx tools * Strong attention ...

Apply Early

SchureMed

Customer Service Representative

Abington, MA · On-site

$17 - $23/hr

We're hiring a Customer Service Representative to own order flow, customer communications, and ... Proficiency with QuickBooks Desktop 2024 (Enterprise) and basic UPS/FedEx tools * Strong attention ...

National Dentex

Customer Service Representative

Irwin, PA

$13.75 - $18.75/hr

... Customer Service Representative opportunity at NDX Albensi Dental Laboratory in Irwin, PA . The ... Schedule FedEx pickups when necessary and check FedEx tracking for individual offices * Submit new ...

NDX

Customer Service Representative

Irwin, PA · On-site

$13.75 - $18.75/hr

... Customer Service Representative opportunity at NDX Albensi Dental Laboratory in Irwin, PA . The ... Schedule FedEx pickups when necessary and check FedEx tracking for individual offices * Submit new ...

NDX

Customer Service Representative

Irwin, PA · On-site

$13.75 - $18.75/hr

... Customer Service Representative opportunity at NDX Albensi Dental Laboratory in Irwin, PA . The ... Schedule FedEx pickups when necessary and check FedEx tracking for individual offices * Submit new ...

Byrider

Customer Service Representative

South Charleston, WV · On-site

$14 - $19/hr

Rewards for Customer Service Representative: * Competitive hourly pay plus bonus package, earning ... No Sundays * 5 day work week, Mon-Sat with a weekday off * Location hours: Monday - Friday 10-7, ...

Byrider

Customer Service Representative

Barboursville, WV · On-site

$12.50 - $17/hr

Rewards for Customer Service Representative: * Competitive hourly pay plus bonus package, earning ... No Sundays * 5 day work week, Mon-Sat with a weekday off * Location hours: Monday - Friday 10-7, ...

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All JobsWeekday Fedex Customer Service Representative Jobs

Weekday Fedex Customer Service Representative information

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How much do weekday fedex customer service representative jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for weekday fedex customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Do FedEx pay weekly or biweekly?

FedEx customer service representatives are typically paid on a biweekly basis. Payment schedules can vary by location and employment status, so it is advisable to confirm with the specific FedEx facility or review your employment agreement for precise details.

What's the starting pay for FedEx?

The starting pay for a Weekday FedEx Customer Service Representative typically ranges from $14 to $17 per hour, depending on location and experience. The role often involves customer interaction, problem-solving, and using FedEx systems during a standard shift. Pay rates may vary based on regional labor markets and company policies.

What is the difference between Weekday Fedex Customer Service Representative vs Weekend Fedex Customer Service Representative?

AspectWeekday Fedex Customer Service RepresentativeWeekend Fedex Customer Service Representative
Work SchedulePrimarily weekday shifts, Monday to FridayPrimarily weekend shifts, Saturday and Sunday
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, customer service experience
Work EnvironmentIndoor call centers, office settingsIndoor call centers, office settings
Employer UsageFedex customer support during regular business hoursFedex support during weekends and off-hours

The main difference between a Weekday Fedex Customer Service Representative and a Weekend Fedex Customer Service Representative lies in their work schedules. Both roles require similar credentials and work in comparable environments, but they serve different shifts to cover customer support needs during weekdays or weekends.

Is it hard to get hired at FedEx?

Getting hired as a Weekday FedEx Customer Service Representative typically involves meeting basic requirements such as a high school diploma or equivalent, passing a background check, and demonstrating good communication skills. The hiring process can be competitive, but candidates with relevant experience and a positive attitude often have an advantage. Preparation for interviews and understanding the company's values can improve chances of being hired.

What hours does FedEx customer service work?

FedEx Customer Service Representatives typically work during standard business hours, which can include shifts in the mornings, afternoons, or evenings, depending on the location and specific role. Some positions may require evening or weekend hours to accommodate customer needs and delivery schedules.
What cities are hiring for Weekday Fedex Customer Service Representative jobs? Cities with the most Weekday Fedex Customer Service Representative job openings:
What are the most commonly searched types of Fedex Customer Service Representative jobs? The most popular types of Fedex Customer Service Representative jobs are:
What states have the most Weekday Fedex Customer Service Representative jobs? States with the most job openings for Weekday Fedex Customer Service Representative jobs include:
Weekday Fedex Customer Service Representative jobs near you
Customer Service Rep

Customer Service Rep

FedEx Supply Chain

Bethlehem, PA

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

FedEx Supply Chain rating

7.1

Company rating: 7.1 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

196th of 352 rated logistics

Job description

Shift
Monday - Friday - 1st Shift (Day)
Customer Service Representative

Pay: $22.00 per hour

Shift: Monday-Friday, 10:00AM-6:00PM

Location: Bethlehem, PA 18015

The primary responsibility of the Customer Service Representative is to provide internal and external customers with support for day-to-day functions, including routine and ad-hoc procedures. This position is responsible for product safety, quality, and legality.

Primary Responsibilities
  • Handle inbound calls, emails, and faxes in a timely and professional manner.
  • Serve as the first level of support for customer inquiries; redirect incorrectly routed communications to the appropriate resource.
  • Assist with inquiries, reporting, and troubleshooting while working collaboratively with the team to support customer needs.
  • Provide accurate information regarding manufacturers' policies and procedures.
  • Support customers with product returns, label requests, recalls, website navigation, and general questions.
  • Process RA (Return Authorization) requests.
  • Complete reconciliation services for clients as needed.
  • Research and resolve returns using Return Resolution and Issue Tracking systems per standard procedures.
  • Process "paperwork only" returns as required.
  • Assist Operations with return-related research.
  • Conduct check and credit research via email, fax, or mail.
  • Communicate outstanding issues or defects to the appropriate departments.
  • Participate in departmental continuous improvement initiatives.
  • Perform other duties as assigned.
Education / Experience
  • High school diploma or GED required, with 2 years of relevant experience.
  • Experience investigating customer inquiries in a timely and professional manner.
  • Proficient in Microsoft Office applications.
  • Excellent written and verbal communication skills.
  • Customer service driven.
  • Strong team player.
Requirements, Perks, and Benefits (US -- Non-Exempt)Physical & Cognitive Requirements (With or Without Accommodation)
  • Ability to follow policies and procedures
  • Ability to read, write, and interpret information
  • Ability to add, subtract, multiply, and divide
  • Ability to use hands to finger, handle, or feel
  • Ability to sit, walk, or stand for the duration of the shift
  • Must possess visual acuity to perform essential job functions
  • Ability to conduct physical tasks with a full range of motion throughout the warehouse environment
  • Ability to lift/carry items up to 50 pounds
Equal Opportunity Employer

FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.

  • Know Your Rights
  • Pay Transparency
  • Family and Medical Leave Act (FMLA)
  • Employee Polygraph Protection Act
E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (for U.S. applicants and employees only). Please click below to learn more:

  • E-Verify Notice (bilingual)
  • Right to Work Notice (English) / Spanish

FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com.

Perks and Benefits at FedEx Supply Chain (FSC)
  • Competitive Pay: FedEx Supply Chain offers competitive hourly rates depending on your location and experience.
  • 401(k) plan with company match after 1 year
  • Tuition reimbursement program
  • Holiday pay and accrued paid time off (Vacation and PTO)
  • Medical, dental, vision, and voluntary benefits available on day one
  • Basic life insurance
  • Basic AD&D coverage
  • Supplemental Life and Supplemental AD&D
  • Short-Term and Long-Term Disability (for full-time employees after 180 days of service)
  • Paid parental leave for both moms and dads
  • Paid bereavement and jury duty
Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.

Employment Type: FULL_TIME

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