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Weekday Fedex Customer Service Representative Jobs

Medacta USA, Inc.

Customer Service Representative

Franklin, TN · On-site

$15.75 - $21.50/hr

Customer Service Representative FLSA Status: Non-Exempt Department: Operations Location: Franklin ... FedEx, Couriers, Hospitals/Customers. Internal : Sales Personnel, Marketing, Product Development ...

Surge Staffing

Customer Service Representative

Joliet, IL · On-site

$21.46/hr

Distribution Customer Service Representative Pay: $21.46/hour Schedule: Monday Friday, 1st Shift ... Familiarity with shipping systems such as UPS and FedEx * Excellent communication and customer ...

New

SchureMed

Customer Service Representative

Abington, MA · On-site

$17 - $23/hr

We're hiring a Customer Service Representative to own order flow, customer communications, and ... Proficiency with QuickBooks Desktop 2024 (Enterprise) and basic UPS/FedEx tools * Strong attention ...

NDX

Customer Service Representative

Manchester, NH · On-site

$15.50 - $21.25/hr

... including this Customer Service Representative opportunity at NDX H&O Dental Laboratory in ... Schedule FedEx pickups when necessary and check FedEx tracking for individual offices * Submit new ...

NDX

Customer Service Representative

Irwin, PA · On-site

$13.75 - $18.75/hr

... Customer Service Representative opportunity at NDX Albensi Dental Laboratory in Irwin, PA . The ... Schedule FedEx pickups when necessary and check FedEx tracking for individual offices * Submit new ...

TeamSoft

Customer Service Representative

Fort Wayne, IN · On-site

$17/hr

Customer Service Representative Peoplelink Staffing is proud to partner with a leading provider of ... weekday hours. Schedule: Mon-Thurs 8:00 AM-5:00 PM (1 hour lunch) Friday 8:00 AM-4:00 PM Pay: $17 ...

New

Adept HR

Be Seen First

Customer Service Representative

Redlands, CA · On-site

$18/hr

TL requirements * Small parcel shipping including FedEx Ship Manager and UPS Worldship ... dedicated Customer Service Representative to join our team! In this vital role, you will be the ...

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All JobsWeekday Fedex Customer Service Representative Jobs

Weekday Fedex Customer Service Representative information

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$26

How much do weekday fedex customer service representative jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for weekday fedex customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Do FedEx pay weekly or biweekly?

FedEx customer service representatives are typically paid on a biweekly basis. Payment schedules can vary by location and employment status, so it is advisable to confirm with the specific FedEx facility or review your employment agreement for precise details.

What's the starting pay for FedEx?

The starting pay for a Weekday FedEx Customer Service Representative typically ranges from $14 to $17 per hour, depending on location and experience. The role often involves customer interaction, problem-solving, and using FedEx systems during a standard shift. Pay rates may vary based on regional labor markets and company policies.

What is the difference between Weekday Fedex Customer Service Representative vs Weekend Fedex Customer Service Representative?

AspectWeekday Fedex Customer Service RepresentativeWeekend Fedex Customer Service Representative
Work SchedulePrimarily weekday shifts, Monday to FridayPrimarily weekend shifts, Saturday and Sunday
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, customer service experience
Work EnvironmentIndoor call centers, office settingsIndoor call centers, office settings
Employer UsageFedex customer support during regular business hoursFedex support during weekends and off-hours

The main difference between a Weekday Fedex Customer Service Representative and a Weekend Fedex Customer Service Representative lies in their work schedules. Both roles require similar credentials and work in comparable environments, but they serve different shifts to cover customer support needs during weekdays or weekends.

Is it hard to get hired at FedEx?

Getting hired as a Weekday FedEx Customer Service Representative typically involves meeting basic requirements such as a high school diploma or equivalent, passing a background check, and demonstrating good communication skills. The hiring process can be competitive, but candidates with relevant experience and a positive attitude often have an advantage. Preparation for interviews and understanding the company's values can improve chances of being hired.

What hours does FedEx customer service work?

FedEx Customer Service Representatives typically work during standard business hours, which can include shifts in the mornings, afternoons, or evenings, depending on the location and specific role. Some positions may require evening or weekend hours to accommodate customer needs and delivery schedules.
What cities are hiring for Weekday Fedex Customer Service Representative jobs? Cities with the most Weekday Fedex Customer Service Representative job openings:
What are the most commonly searched types of Fedex Customer Service Representative jobs? The most popular types of Fedex Customer Service Representative jobs are:
What states have the most Weekday Fedex Customer Service Representative jobs? States with the most job openings for Weekday Fedex Customer Service Representative jobs include:
Weekday Fedex Customer Service Representative jobs near you

Customer Service Representative

Medacta USA, Inc.

Franklin, TN • On-site

$15.75 - $21.50/hr

Full-time

Posted 11 days ago

Job description

Position Title: Customer Service Representative FLSA Status: Non-Exempt Department: Operations Location: Franklin, TN
Supervisor: Manager, Sales Operations
MEDACTA INTRODUCTION
Medacta® is a Swiss-based orthopedic company founded in 1999, renowned for its innovative products and surgical techniques. Notably, they pioneered the Anterior Minimally Invasive Surgery (AMIS®) technique for hip replacements, MyKA™ Kinematic Alignment Platform for knee replacement, and NextAR™ Augmented Reality Surgical Platform for use in shoulder, spine, and knee procedures. Leveraging their extensive orthopedic expertise, Medacta introduced MySolutions technology, which provides surgeons with highly personalized pre-operative planning and implant placement methodologies. Utilizing advanced personalized kinematic models and 3D planning tools, MySolutions enhances surgical precision in hip, knee, shoulder, and spine procedures. Medacta's blend of orthopedic expertise and cutting-edge technology drives continual advancements in the field, enhancing patient care worldwide.
POSITION SUMMARY
Responsible for supporting the company's sales goals through excellent customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties.
QUALIFICATIONS
Educational Requirements:
High School Degree required, bachelor's degree (BS/BA) preferred.
Experience Requirements:
A minimum of 5 years solid hands-on experience in a customer service role. Working with field sales and sales management with a medical technology company or manufacturing/distribution environment is a plus.
Required Skills and Abilities:
  • Proactive self-starter. Must have excellent oral and written, communication and administrative skills. Ability to work effectively with a diverse work group. Ability to plan, organize and execute multiple projects simultaneously despite competing priorities.
  • Strong computer skills and savvy including Microsoft Office skills with emphasis on Excel and Teams.
  • Physical Requirements:
    • Sitting: Extended periods at a desk or workstation.
    • Standing and Walking: Occasional movement within the office.
    • Lifting and Carrying: Light to moderate lifting of office materials up to 30 lbs.

Additional tasks may require reaching, manual dexterity, and visual acuity.
INTERPERSONAL CONTACTS
External: FedEx, Couriers, Hospitals/Customers.
Internal: Sales Personnel, Marketing, Product Development, Finance, Administration, Customer Service, Operations, Loaners, Medical Education, Clinical Research, Human Resources, Compliance, Quality, Regulatory and Medacta International Personnel worldwide.
Travel requirements: Domestic company meetings, quarterly review meetings, lab/learning center activities. Other duties may be assigned at Medacta USA's discretion.
Extent of Confidential Information: Highly confidential information regarding matters including medical records, private health information, company revenues, budgets, pricing, sales and marketing strategies, customers, customer preferences, company revenues, business plans and associated strategy and tactics.
PRINCIPAL DUTIES
  • Process replenishment tickets daily: receive orders from sales representatives via myOps, provide transfers to shipping department, and invoice all tickets.
  • Process Direct Sales Orders
  • Analyze customer issues / problems and provide users with written and verbal instructions for best practices and problem resolution.
  • Contact sales representatives when information is needed to process tickets and provide information to sales reps as they call regarding tickets sent in.
  • Process customer requests for surgeries in a timely manner. Inform sales representatives of backorders and process transfers for any backordered items needed for surgery.
  • Ability to prioritize and multi-task & meet deadlines in a fast-paced environment.
  • Develop and maintain strong relationships with sales representatives as well as other departments.
  • Report Open Tickets weekly.
  • Work with FedEx and Courier companies to ship and/or track packages as needed.
  • Performs other related duties as assigned.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

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