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Weekday Fedex Customer Service Representative Jobs in Texas

May help to train and mentor Customer Service Representatives. WHAT YOU BRING TO THE TABLE ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

May help to train and mentor Customer Service Representatives. WHAT YOU BRING TO THE TABLE ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

May help to train and mentor Customer Service Representatives. WHAT YOU BRING TO THE TABLE ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

Retail Customer Service Representative

Houston, TX · On-site

$14.50 - $19/hr

Retail Customer Service Representative - Benefit and Perks * Competitive Compensation * Flexible ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

Retail Customer Service Representative - Benefit and Perks * Competitive Compensation * Flexible ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

Customer Service Representative

Hollywood Park, TX · On-site

$14 - $19/hr

Store 2741020: 250 N Loop 1604 E, Hollywood Park, Texas 78232 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Full time Customer Service Representative We want you to ...

Customer Service Representative

San Antonio, TX

$14.50 - $19.50/hr

Store 2741038: 3890 N Loop 1604 E, San Antonio, Texas 78247 Shift Availability Days (Weekdays + Weekend Availability Required) Time Type Full time Customer Service Representative We want you to join ...

Customer Service Representative

Houston, TX

$15.25 - $20.75/hr

Store 2742089: 502 El Dorado Blvd, Houston, Texas 77598 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Full time Customer Service Representative We want you to join ...

Customer Service Representative

Pearsall, TX · On-site

$14.25 - $19.25/hr

Store 2740996: 604 N Oak St, Pearsall, Texas 78061 Shift Availability Overnights (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join our ...

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Weekday Fedex Customer Service Representative information

What is the difference between Weekday Fedex Customer Service Representative vs Weekend Fedex Customer Service Representative?

AspectWeekday Fedex Customer Service RepresentativeWeekend Fedex Customer Service Representative
Work SchedulePrimarily weekday shifts, Monday to FridayPrimarily weekend shifts, Saturday and Sunday
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, customer service experience
Work EnvironmentIndoor call centers, office settingsIndoor call centers, office settings
Employer UsageFedex customer support during regular business hoursFedex support during weekends and off-hours

The main difference between a Weekday Fedex Customer Service Representative and a Weekend Fedex Customer Service Representative lies in their work schedules. Both roles require similar credentials and work in comparable environments, but they serve different shifts to cover customer support needs during weekdays or weekends.

What are the most commonly searched types of Fedex Customer Service Representative jobs in Texas?

The most popular types of Fedex Customer Service Representative jobs in Texas are:

CUSTOMER SERVICE REPRESENTATIVE (31745)

Meats by Linz

Dallas, TX • On-site

$14.75 - $20/hr

Full-time

Posted 8 days ago


Job description

Position Summary
The Customer Service Representative (CSR) serves as the primary point of contact for customers within the meat processing and distribution operation. This role is responsible for order entry, product inquiries, pricing communication, resolving customer concerns, and ensuring accurate coordination between sales, production, and logistics teams. The CSR plays a critical role in maintaining customer satisfaction while supporting operational efficiency and food safety compliance.
KEY RESPONSIBILITIES
The list below will include many of the duties and responsibilities that need to be met as a CSR but is not limited to this list.
Customer Communication & Order Processing:
  • Communicate with customers regarding product selection, pricing, and delivery needs
  • Answer incoming phone calls promptly and professionally
  • Enter customer orders accurately and in real-time based on system requirements and inventory availability
  • Monitor and communicate any known product shortages or delivery issues immediately
  • Manage and respond to customer service email inquiries in a timely manner
  • Ensure all applicable fees are applied correctly to orders

Documentation & Shipping Support:
  • Print and organize all necessary paperwork for drivers (local and freight)
  • Prepare and process Bills of Lading (BOLs) and invoices
  • Email Bills of Lading to appropriate contacts when required
  • Organize and distribute shipping documentation to drivers
  • Process UPS and FedEx shipping labels and schedule FedEx pickups as needed
  • Book air shipments through approved carriers when necessary

Order Accuracy & Administrative Support:
  • Organize orders and paperwork by delivery date
  • Scan, process, and file invoices, Bills of Lading, and handwritten orders
  • Verify daily invoices to ensure pricing accuracy and customer signatures
  • Process credits submitted by drivers and receiving departments, ensuring correct pricing and product validation before printing
  • Maintain organized records and documentation for auditing purposes

Sales & Product Support:
  • Collaborate with the sales team to maintain updated and accurate customer order guides
  • Learn and understand all warehouse products (both produced and purchased items)
  • Provide accurate product information to customers and sales representatives

ADDITIONAL DUTIES & WORK ENVIRONMENT:
At Meats by Linz, our Customer Service Representatives play a vital role in the overall success of the company. While primary responsibilities are outlined above, this position requires flexibility and a willingness to support various operational needs as they arise. Our top priority is ensuring every customer receives the products they need while delivering exceptional service at every touchpoint.
This role requires dedication, strong work ethic, and integrity. Our office environment is collaborative, fast-paced, and at times high-energy. The ability to stay organized, focused, and composed in a busy setting is essential.
Customer Service Representatives regularly interact with a wide range of personalities both internally and externally. Professionalism, patience, and respectful communication are critical. The ideal candidate understands that relationship-building, teamwork, and service excellence are key drivers of our continued growth.
Ideal Candidate
The ideal candidate is a relationship-driven, competitive, and highly motivated sales professional who understands the foodservice industry and can confidently represent the Meats By Linz brand. This individual should be comfortable developing new accounts, making in-person customer visits, conducting product presentations and tastings, negotiating pricing, and growing existing business.
The candidate should also demonstrate strong territory-management skills, understand the importance of customer service, and be willing to work closely with Operations, Customer Service, Logistics, and other internal teams to ensure customer satisfaction.
Required Qualifications
  • Minimum 2 years of sales experience, preferably in outside sales, foodservice, hospitality, restaurant, meat/protein distribution, or a related industry.
  • Proven track record of meeting or exceeding sales goals and developing new business.
  • Strong ability to build, maintain, and grow professional customer relationships.
  • Excellent verbal and written communication skills.
  • Strong negotiation, presentation, and closing skills.
  • Highly motivated, self-directed, and results-oriented.
  • Strong organizational and time-management skills.
  • Ability to manage multiple customer accounts and sales opportunities simultaneously.
  • Ability to prospect for new customers through cold calling, networking, referrals, and in-person sales visits.
  • Strong customer-service and problem-solving skills.
  • Ability to understand customer needs and recommend appropriate products and solutions.
  • Proficiency with Microsoft Office, including Outlook, Word, and Excel.
  • Familiarity with CRM systems and maintaining accurate customer and sales records.
  • Valid driver's license and reliable transportation.
  • Ability and willingness to travel throughout the Dallas/Fort Worth market and assigned territory regularly.
Preferred Qualifications
  • Existing relationships with chefs, executive chefs, restaurant owners, purchasing managers, food & beverage directors, distributors, and other foodservice decision-makers.
  • Previous experience selling beef, pork, poultry, seafood, specialty proteins, or other food products.
  • Knowledge of premium beef, portion-controlled proteins, dry-aged products, or specialty meat programs.
  • Established book of business within the Dallas/Fort Worth foodservice market.
  • Experience selling to steakhouses, independent restaurants, hotels, resorts, country clubs, casinos, or high-end foodservice accounts.
  • Bachelor's degree in Business, Marketing, Hospitality, Foodservice Management, or a related field is a plus.