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Weekday Fedex Customer Service Representative Jobs in Florida

Customer Service Representative

Orlando, FL · On-site

$15 - $20.25/hr

Customer Service Representative The Customer Service Representative (CSR) is responsible for ... USPS/Fed Ex) * Complete confirmation process for customers with time/date of appointment, and place ...

Customer Service Representative

Orlando, FL · On-site

$15 - $20.25/hr

Position Overview The Customer Service Representative (CSR) is responsible for providing quality ... USPS/Fed Ex) * Complete confirmation process for customers with time/date of appointment, and place ...

Customer Service Representative

Ocala, FL

$14.75 - $20.25/hr

Store 2722908: 8664 SW 103rd St Rd, Ocala, Florida 34481 Shift Availability Overnights (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to ...

Customer Service Representative

Newberry, FL · On-site

$13.25 - $18/hr

Store 2721295: 14300 W Newberry Rd, Newberry, Florida 32669 Shift Availability Days (Weekdays + Weekend Availability Required) Time Type Full time Customer Service Representative We want you to join ...

Customer Service Representative

Gainesville, FL · On-site

$14.50 - $19.75/hr

Store 2721302: 3901 SW Archer Rd, Gainesville, Florida 32608 Shift Availability Overnights (Weekdays Only) Time Type Full time Customer Service Representative We want you to join our team as a ...

Customer Service Representative

Mims, FL · On-site

$13.75 - $18.75/hr

Store 2722005: 4790 Hwy 1, Mims, Florida 32754 Shift Availability Overnights (Weekdays + Weekend Availability Required) Time Type Full time Customer Service Representative We want you to join our ...

Customer Service Representative

Bradenton, FL

$14.50 - $19.75/hr

Store 2709097: 11740 SR 64, Bradenton, Florida 34211 Shift Availability Days (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join our ...

Customer Service Representative

Saint James City, FL · On-site

$16 - $21.75/hr

Store 2704321: 10499 Stringfellow Blvd, St James City, Florida 33956 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Full time Customer Service Representative We want ...

Customer Service Representative

Homestead, FL · On-site

$14.75 - $20/hr

Store 2709007: 1500 N Krome Ave, Homestead, Florida 33030 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Full time Customer Service Representative We want you to ...

Customer Service Representative

Ocoee, FL · On-site

$14 - $19/hr

Store 2722103: 10 E Silver Star Rd, Ocoee, Florida 34761 Shift Availability Overnights (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to ...

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Weekday Fedex Customer Service Representative information

What is the difference between Weekday Fedex Customer Service Representative vs Weekend Fedex Customer Service Representative?

AspectWeekday Fedex Customer Service RepresentativeWeekend Fedex Customer Service Representative
Work SchedulePrimarily weekday shifts, Monday to FridayPrimarily weekend shifts, Saturday and Sunday
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, customer service experience
Work EnvironmentIndoor call centers, office settingsIndoor call centers, office settings
Employer UsageFedex customer support during regular business hoursFedex support during weekends and off-hours

The main difference between a Weekday Fedex Customer Service Representative and a Weekend Fedex Customer Service Representative lies in their work schedules. Both roles require similar credentials and work in comparable environments, but they serve different shifts to cover customer support needs during weekdays or weekends.

What are the most commonly searched types of Fedex Customer Service Representative jobs in Florida?

The most popular types of Fedex Customer Service Representative jobs in Florida are:

Customer Service Representative

Saint Petersburg, FL • On-site, Remote

$15.25 - $20.50/hr

Full-time

Re-posted 27 days ago


Job description

About the Customer Service Representative Position- Fully Remote
Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.
The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.
Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.
Customer Service Representative Responsibilities
  • Handle high amounts of incoming calls
  • Produce sales leads
  • Identify and evaluate customers' needs to deliver satisfaction
  • Build sustainable relationships of trust through open and interactive discussion
  • Provide accurate, valid and comprehensive information by using the right methods/tools
  • Reach personal/customer service team sales targets and call handling quotas
  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Go the extra mile to engage customers
Customer Service Representative Requirements
  • Some proven customer support experience or experience as a client service representative
  • Track record of not just reaching, but exceeding quota requirements
  • Strong phone administration skills and active listening capabilities
  • Experience with CRM systems and practices
  • Customer orientation and capacity to adapt/respond to different types of characters
  • Exceptional communication and presentation skills
  • Ability to multi-task, prioritize, and control time effectively
  • High school degree