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Aetna Customer Service Representative Jobs in Raleigh, NC

Pratt Industries

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt Reports To: Sales Manager Perks of Pratt: Within 1 Month: Eligible for insurance benefits At 3 Months ...

Pratt Industries

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt Reports To: Sales Manager Perks of Pratt: Within 1 Month: Eligible for insurance benefits At 3 Months ...

Pratt Industries

Customer Service Representative

Raleigh, NC

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt Reports To: Sales Manager Perks of Pratt: Within 1 Month : Eligible for insurance benefits At 3 Months ...

Conflux Systems

Customer Service Representative

Cary, NC · On-site

$16.25 - $22.25/hr

Customer Service Representative The Customer Service Representative is a dynamic, non-call center role focused on delivering a world-class customer experience in a fast-paced service environment.

Kimbrell's Home Furnishings

Customer Service Representative

Durham, NC · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Vision insurance Customer Service Representative (CSR) Job Summary: The Customer Service Representative (CSR) delivers an exceptional in-store experience by supporting sales and customer service ...

Kimbrell's Home Furnishings

Customer Service Representative

Raleigh, NC · On-site

$14.25 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Representative (CSR) delivers an exceptional in-store experience by supporting sales and customer service efforts. This role focuses on building customer relationships, guiding ...

Kimbrell's Home Furnishings

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Representative (CSR) delivers an exceptional in-store experience by supporting sales and customer service efforts. This role focuses on building customer relationships, guiding ...

Michael Jordan Nissan

Customer Service Representative

Durham, NC · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Michael Jordan Nissan is searching for a full-time Customer Service Representative to join our team in Durham, NC. If you enjoy interacting with people, staying organized, and being part of a ...

Michael Jordan Nissan

Customer Service Representative

Durham, NC · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Michael Jordan Nissan is searching for a full-time Customer Service Representative to join our team in Durham, NC. If you enjoy interacting with people, staying organized, and being part of a ...

Michael Jordan Nissan

Customer Service Representative

Durham, NC · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative Are you looking for a career where your customer service skills will be appreciated, your hard work will make a difference, and every day brings new opportunities to ...

Michael Jordan Nissan

Customer Service Representative

Durham, NC · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Michael Jordan Nissan is searching for a full-time Customer Service Representative to join our team in Durham, NC. If you enjoy interacting with people, staying organized, and being part of a ...

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All JobsAetna Customer Service Representative JobsAetna Customer Service Representative Jobs in Raleigh, NC

Aetna Customer Service Representative information

See Raleigh, NC salary details

$9

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$26

How much do aetna customer service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for aetna customer service representative in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What kinds of challenges might an Aetna Customer Service Representative face on a typical day?

Aetna Customer Service Representatives often handle a wide variety of member inquiries, which can sometimes involve complex benefit questions or navigating sensitive healthcare issues. Balancing efficiency with providing thorough, empathetic assistance can be challenging, especially during peak call times or when dealing with upset members. Representatives regularly work with multiple systems to access information, requiring strong multitasking abilities and attention to detail. Despite these challenges, the role offers continuous learning and the ability to make a positive impact on members’ healthcare experiences.

What are the key skills and qualifications needed to thrive as an Aetna Customer Service Representative?

To thrive as an Aetna Customer Service Representative, you need strong communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and knowledge of healthcare insurance systems are often required. Exceptional patience, active listening, and a customer-focused attitude are valuable soft skills that elevate success in this position. These skills ensure accurate information delivery, positive member experiences, and efficient resolution of service inquiries in a fast-paced environment.

What is an Aetna Customer Service Representative?

An Aetna Customer Service Representative assists customers with inquiries about their health insurance plans, benefits, claims, and billing. They handle phone calls, emails, or chat support to resolve issues, provide accurate information, and ensure customer satisfaction. The role requires strong communication skills, problem-solving abilities, and a thorough understanding of Aetna's policies and services. Representatives may also guide members through online tools and resources to help them manage their healthcare needs efficiently.

What are the most commonly searched types of Aetna Customer Service Representative jobs in Raleigh, NC?

The most popular types of Aetna Customer Service Representative jobs in Raleigh, NC are:

What are popular job titles related to Aetna Customer Service Representative jobs in Raleigh, NC?

For Aetna Customer Service Representative jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Aetna Customer Service Representative jobs in Raleigh, NC look for?

The top searched job categories for Aetna Customer Service Representative jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Aetna Customer Service Representative jobs?

Cities near Raleigh, NC with the most Aetna Customer Service Representative job openings:

Aetna Customer Service Representative jobs near you
Infographic showing various Aetna Customer Service Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Customer Service Representative (CSR)

CMC Electric

Raleigh, NC • On-site

$15 - $17/hr

Full-time

Posted 8 days ago

Job description

CMC Electric, LLC of Clayton, NC is looking to hire a Customer Service Representative (CSR) for, Saturday shift. This Customer Service Representative (CSR) position earns a competitive wage of $15-$17 per hour, depending on experience. ABOUT CMC ELECTRIC, LLCWe have served the electrical needs of residents and businesses in the Triangle area and beyond since 2005. We tackle everything from minor fixes to major renovations and installations. Other electricians may seek to profit by cutting corners or recommending unnecessary services to customers. We won't! We believe that consistent, trustworthy service will continue to build a great reputation and customer goodwill in the long run. We believe in the Golden Rule, to do unto others as we would have done to ourselves. If doing the right thing results in a financial loss, we still do what's right.We know we can't provide the best electrical work and customer service without the best team. Over the years, we have built an amazing staff of electricians, field workers, and administrative professionals. We're very proud of our people, and we reward them with competitive pay, generous benefits, and positive work culture. A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE (CSR)As a Customer Service Representative (CSR), you are the voice of our company as you provide superb customer service to our clients. Your positive, friendly disposition comes through over the phone and in online chats--and is one of the reasons that our clients enjoy doing business with us. You love that you get to interact with people every day and feel good about representing a great local company that treats its customers right! QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE (CSR)Customer service experiencePhone experienceBasic computer skillsEnjoy working with peopleIndustry-specific experience is a plus but not required. Are you team-oriented? Do you have excellent communication and interpersonal skills? Can you solve issues for all kinds of clients with professionalism and patience? Do you enjoy interacting with people on the phone and understand good phone etiquette? Can you manage your time well and prioritize tasks effectively? If so, then you might just be perfect for this Customer Service Representative (CSR) position! CALL CENTER WORK SCHEDULESaturday only READY TO JOIN OUR CALL CENTER TEAM?We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this call center job with our electrical company, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 27520
Job Posted by ApplicantPro