3Rd Shift Customer Service Representative information
See Raleigh, NC salary details
$11.09 - $12.60
4% of jobs
$12.60 - $14.11
11% of jobs
$14.94 is the 25th percentile. Wages below this are outliers.
$14.11 - $15.61
15% of jobs
The median wage is $17 / hr.
$15.61 - $17.12
20% of jobs
$17.12 - $18.63
15% of jobs
$19.67 is the 75th percentile. Wages above this are outliers.
$18.63 - $20.14
13% of jobs
$20.14 - $21.65
7% of jobs
$21.65 - $23.15
6% of jobs
$23.15 - $24.66
4% of jobs
$24.66 - $26.17
3% of jobs
How much do 3rd shift customer service representative jobs pay per hour?
As of Aug 13, 2026, the average hourly pay for 3rd shift customer service representative in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.
3rd Shift Customer Service Representatives often work overnight hours, which can present challenges such as maintaining alertness during non-traditional hours and handling a different volume or type of customer inquiries compared to daytime shifts. They may also work with a smaller team or have fewer on-site resources available, requiring strong problem-solving skills and independence. To prepare, applicants should focus on building good sleep habits, familiarize themselves with the company’s knowledge base, and practice effective communication to collaborate remotely with teammates and supervisors. Support from management and clear protocols can also help ensure success during these hours.
To thrive as a 3rd Shift Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is typically required. Patience, adaptability, and the ability to work independently during overnight hours are crucial soft skills. These competencies ensure you can efficiently resolve customer issues, maintain service quality, and handle the unique challenges of late-night shifts.
A 3rd Shift Customer Service Representative is a professional who provides customer support and assistance during overnight hours, typically from late evening to early morning. Their responsibilities include answering customer inquiries, resolving issues, processing orders, and ensuring customer satisfaction outside of regular business hours. This role is crucial for companies that offer 24/7 customer support, such as call centers, retail businesses, and online services.
What are the most commonly searched types of Customer Service Representative jobs in Raleigh, NC?
The most popular types of Customer Service Representative jobs in Raleigh, NC are:
What are popular job titles related to 3Rd Shift Customer Service Representative jobs in Raleigh, NC?
For 3Rd Shift Customer Service Representative jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching 3Rd Shift Customer Service Representative jobs in Raleigh, NC look for?
The top searched job categories for 3Rd Shift Customer Service Representative jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for 3Rd Shift Customer Service Representative jobs?
Cities near Raleigh, NC with the most 3Rd Shift Customer Service Representative job openings:
