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Associate Customer Service Representative Jobs in Raleigh, NC

Comsult Connect

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

High school diploma or equivalent; associate's degree or higher preferred. * Proven experience in customer service or a related field. * Excellent verbal and written communication skills. * Strong ...

Net Commesh

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

High school diploma or equivalent; associate's degree or higher preferred. * Proven experience in customer service or a related field. * Excellent verbal and written communication skills. * Strong ...

Adecco US, Inc.

Customer Service Representative

Cary, NC · On-site

$20.40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Adecco is currently assisting a local Customer in their search for Customer Service Representative ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

New

Kimbrell's Furniture

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Employee discounts Customer Service Representative (CSR) Job Summary: The Customer Service ... associates to support sales activities and contribute to revenue growth • Conduct customer ...

Adecco Colombia S.A.

Customer Service Representative

Cary, NC · On-site

$20.40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Adecco is currently assisting a local Customer in their search for Customer Service Representative ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Kimbrell's Furniture

Customer Service Representative

Durham, NC · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Vision insurance Customer Service Representative (CSR) Job Summary: The Customer Service ... associates to support sales activities and contribute to revenue growth • Conduct customer ...

Adecco

Customer Service Representative

Cary, NC

$20.40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Adecco is currently assisting a local Customer in their search for Customer Service Representative ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Kimbrell's Furniture

Customer Service Representative

Raleigh, NC · On-site

$14.25 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Employee discounts Customer Service Representative (CSR) Job Summary: The Customer Service ... associates to support sales activities and contribute to revenue growth • Conduct customer ...

Circle K

Customer Service Representative

Lillington, NC · On-site

$13.50 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Raleigh, NC

Associate Customer Service Representative information

See Raleigh, NC salary details

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$26

How much do associate customer service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for associate customer service representative in Raleigh, NC is $16.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.70 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.
What are the most commonly searched types of Customer Service Representative jobs in Raleigh, NC? The most popular types of Customer Service Representative jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Associate Customer Service Representative jobs? Cities near Raleigh, NC with the most Associate Customer Service Representative job openings:
Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,650 per year, or $16.7 per hour.

Customer Service Representative (CSR)

CMC Electric

Raleigh, NC • On-site

$15 - $17/hr

Full-time

Posted 5 days ago

Job description

CMC Electric, LLC of Clayton, NC is looking to hire a Customer Service Representative (CSR) for, Saturday shift. This Customer Service Representative (CSR) position earns a competitive wage of $15-$17 per hour, depending on experience. ABOUT CMC ELECTRIC, LLCWe have served the electrical needs of residents and businesses in the Triangle area and beyond since 2005. We tackle everything from minor fixes to major renovations and installations. Other electricians may seek to profit by cutting corners or recommending unnecessary services to customers. We won't! We believe that consistent, trustworthy service will continue to build a great reputation and customer goodwill in the long run. We believe in the Golden Rule, to do unto others as we would have done to ourselves. If doing the right thing results in a financial loss, we still do what's right.We know we can't provide the best electrical work and customer service without the best team. Over the years, we have built an amazing staff of electricians, field workers, and administrative professionals. We're very proud of our people, and we reward them with competitive pay, generous benefits, and positive work culture. A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE (CSR)As a Customer Service Representative (CSR), you are the voice of our company as you provide superb customer service to our clients. Your positive, friendly disposition comes through over the phone and in online chats--and is one of the reasons that our clients enjoy doing business with us. You love that you get to interact with people every day and feel good about representing a great local company that treats its customers right! QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE (CSR)Customer service experiencePhone experienceBasic computer skillsEnjoy working with peopleIndustry-specific experience is a plus but not required. Are you team-oriented? Do you have excellent communication and interpersonal skills? Can you solve issues for all kinds of clients with professionalism and patience? Do you enjoy interacting with people on the phone and understand good phone etiquette? Can you manage your time well and prioritize tasks effectively? If so, then you might just be perfect for this Customer Service Representative (CSR) position! CALL CENTER WORK SCHEDULESaturday only READY TO JOIN OUR CALL CENTER TEAM?We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this call center job with our electrical company, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 27520
Job Posted by ApplicantPro