ZipRecruiter

Log In

1

At&T Customer Service Representative Jobs in Raleigh, NC

CMC Electric

Customer Service Rep (CSR)

Clayton, NC · On-site

$15 - $17/hr

We won't! We believe that consistent, trustworthy service will continue to build a great reputation ... A DAY IN THE LIFE OF A CUSTOMER SERVICE REP (CSR) Our Customer Service Reps arrive each day ...

Sola Plumbing

Customer Service Rep

Garner, NC · On-site

$17 - $22/hr

If you're tired of working for bosses who couldn't care less about you and would enjoy a position where you can try and learn new things, then you could love being a full-time Customer Service Rep ...

Pratt Industries

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt ... Eligible for insurance benefits At 3 Months: 401k with partial match At 6 Months: PAID vacation ...

FastSigns

Customer Service Representative

Raleigh, NC · On-site

$15 - $18/hr

Work with customers in numerous ways such as email, telephone, in-person and at their place of ... Ideal Qualifications for FASTSIGNS Customer Service Representative: * 2-3 years of retail or ...

next page

Showing results 1-20

All JobsAt&T Customer Service Representative JobsAt&T Customer Service Representative Jobs in Raleigh, NC

At T Customer Service Representative information

See Raleigh, NC salary details

$9

$18

$26

How much do at&t customer service representative jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for at&t customer service representative in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the At&T Customer Service Representative position, and why are they important?

To thrive as an AT&T Customer Service Representative, you need strong communication skills, basic computer proficiency, and usually a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and the ability to navigate multiple systems simultaneously are typically required. Excellent problem-solving, patience, and active listening help representatives handle a wide range of customer inquiries and concerns. These skills are crucial to providing efficient support, maintaining customer satisfaction, and upholding AT&T’s service standards.

How much does AT&T work from home pay?

AT&T Customer Service Representatives working from home typically earn an hourly wage ranging from $15 to $20, depending on experience and location. Some roles may also include performance-based incentives or bonuses, and employees often need a reliable internet connection and a quiet workspace to perform their duties effectively.

What does a customer service representative do at AT&T?

A customer service representative at AT&T assists customers with inquiries, troubleshooting, and account management related to telecommunications services. They handle calls, provide technical support, process orders, and use company systems to resolve issues efficiently, often requiring good communication skills and familiarity with customer management tools.

How hard is it to get hired at AT&T?

Getting hired as an AT&T Customer Service Representative typically involves completing an online application, passing a skills assessment, and participating in interviews. Candidates should have good communication skills, basic computer knowledge, and a customer-focused attitude; some roles may require background checks and availability for shifts. The hiring process is competitive but accessible with proper preparation and relevant experience.

How much commission do AT&T sales reps make?

AT&T customer service representatives typically earn a base salary with the potential for commissions or bonuses based on sales performance. Commission rates can vary depending on the specific role, sales targets, and location, but they generally supplement the base pay to incentivize sales achievements. Exact commission details are often provided during the hiring process or in employee compensation packages.

What are the typical challenges faced by AT&T Customer Service Representatives, and how are they supported in overcoming them?

AT&T Customer Service Representatives often manage a high volume of customer inquiries, ranging from technical troubleshooting to account management and billing questions, which can sometimes be challenging during peak times. The role can occasionally involve handling dissatisfied customers or navigating complex service scenarios, but comprehensive training and ongoing support from supervisors help employees build confidence and expertise. Team collaboration and knowledge-sharing are encouraged, allowing representatives to learn from one another and resolve issues efficiently. AT&T also provides resources such as knowledge bases and escalation procedures so that employees have the tools they need to deliver excellent customer service.

What are the most commonly searched types of At&T Customer Service Representative jobs in Raleigh, NC? The most popular types of At&T Customer Service Representative jobs in Raleigh, NC are:
What are popular job titles related to At&T Customer Service Representative jobs in Raleigh, NC? For At&T Customer Service Representative jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching At&T Customer Service Representative jobs in Raleigh, NC look for? The top searched job categories for At&T Customer Service Representative jobs in Raleigh, NC are:
At T Customer Service Representative jobs near you
Infographic showing various At&T Customer Service Representative job openings in Raleigh, NC as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.
Customer Service Rep (CSR)

Customer Service Rep (CSR)

CMC Electric

Clayton, NC • On-site

$15 - $17/hr

Full-time

Posted 26 days ago

Job description

CMC Electric, LLC. of Clayton, NC is searching for a full-time Customer Service Rep (CSR) for, Saturday shift only. Do you want to be a part of a highly functioning office team that is dedicated to creating a positive and supportive work environment? Would you enjoy answering phones and providing great customer service to customers in our diverse community? If so, this may be the position for you!

We gladly offer our call center Reps a competitive wage of $15-$17 per hour, which is based on skills and experience. This Customer Service Rep (CSR) position enjoys working a typical call center schedule on Saturdays.

ABOUT CMC ELECTRIC, LLC

We have served the electrical needs of residents and businesses in the Triangle area and beyond since 2005. We tackle everything from minor fixes to major renovations and installations. Other electricians may seek to profit by cutting corners or recommending unnecessary services to customers. We won't! We believe that consistent, trustworthy service will continue to build a great reputation and customer goodwill in the long run. We believe in the Golden Rule, to do unto others as we would have done to ourselves. If doing the right thing results in a financial loss, we still do what's right.

We know we can't provide the best electrical work and customer service without the best team. Over the years, we have built an amazing staff of electricians, field workers, and administrative professionals. We're very proud of our people, and we reward them with competitive pay, generous benefits, and a positive work culture.


A DAY IN THE LIFE OF A CUSTOMER SERVICE REP (CSR)

Our Customer Service Reps arrive each day determined to provide superb customer care to our clients and help keep our call center running smoothly. Your primary responsibilities are to answer phones and respond to online requests and inquiries for our robust customer base.

Your positive and up-beat disposition comes through in all your interactions and our clients enjoy interacting with us as a result of your intentional personal care! Your excellent communication skills and attention to detail ensure that their needs are met. You are never bored as there is always a variety of people and conversations to work out your service muscles! You love that you get to interact with people every day and enjoy keeping busy!


QUALIFICATIONS

  • Relevant customer care experience
  • Experience using a phone to interact with customers
  • Proficient computer skills

Are you a people person? Do you have excellent communication and interpersonal skills? Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you comfortable working in a call center where your core purpose is to provide the best there is in customer relations? Are you service-oriented, patient, and able to empathize with others? Are you organized and able to prioritize tasks effectively? Are you detail-oriented? If so, then you might just be perfect for this Customer Service Rep (CSR) position! Please fill out our 3-minute, mobile-friendly application so that we can review your information. We can't wait to connect with you soon!

Location: 27520


Job Posted by ApplicantPro