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At&T Customer Service Representative Jobs in Raleigh, NC

Net Commesh

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location: Raleigh, NC Department: Customer Service Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team.

Circle K

Customer Service Representative

Pittsboro, NC · On-site

$11.25 - $15.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... You are good at: * Selling products to customers * Providing excellent customer care

Circle K

Customer Service Representative

Durham, NC · On-site

$14.50 - $19.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... You are good at: * Selling products to customers * Providing excellent customer care

Circle K

Customer Service Representative

Carrboro, NC · On-site

$13.50 - $18.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... You are good at: * Selling products to customers * Providing excellent customer care

Circle K

Customer Service Representative

Chapel Hill, NC · On-site

$13.25 - $18/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... You are good at: * Selling products to customers * Providing excellent customer care

Circle K

Customer Service Representative

Kenly, NC · On-site

$13.25 - $18/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... You are good at: * Selling products to customers * Providing excellent customer care

Circle K

Customer Service Representative

Garner, NC · On-site

$14.25 - $19.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... You are good at: * Selling products to customers * Providing excellent customer care

Circle K

Customer Service Representative

Durham, NC

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... You are good at: * Selling products to customers * Providing excellent customer care

Circle K

Customer Service Representative

Raleigh, NC

$15.50 - $21.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... You are good at: * Selling products to customers * Providing excellent customer care

Circle K

Customer Service Representative

Durham, NC

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... You are good at: * Selling products to customers * Providing excellent customer care

Circle K

Customer Service Representative

Wake Forest, NC · On-site

$13.75 - $18.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... You are good at: * Selling products to customers * Providing excellent customer care

Circle K

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... You are good at: * Selling products to customers * Providing excellent customer care

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All JobsAt&T Customer Service Representative JobsAt&T Customer Service Representative Jobs in Raleigh, NC

At T Customer Service Representative information

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How much do at&t customer service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for at&t customer service representative in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an AT&T customer service representative?

To thrive as an AT&T Customer Service Representative, you need strong communication skills, basic computer proficiency, and usually a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and the ability to navigate multiple systems simultaneously are typically required. Excellent problem-solving, patience, and active listening help representatives handle a wide range of customer inquiries and concerns. These skills are crucial to providing efficient support, maintaining customer satisfaction, and upholding AT&T’s service standards.

What are the typical challenges faced by AT&T customer service representatives, and how are they supported in overcoming them?

AT&T Customer Service Representatives often manage a high volume of customer inquiries, ranging from technical troubleshooting to account management and billing questions, which can sometimes be challenging during peak times. The role can occasionally involve handling dissatisfied customers or navigating complex service scenarios, but comprehensive training and ongoing support from supervisors help employees build confidence and expertise. Team collaboration and knowledge-sharing are encouraged, allowing representatives to learn from one another and resolve issues efficiently. AT&T also provides resources such as knowledge bases and escalation procedures so that employees have the tools they need to deliver excellent customer service.

Is AT&T customer service a good job?

AT&T Customer Service Representative is a role that involves assisting customers with billing, technical issues, and service inquiries, often requiring communication skills and familiarity with company systems. The job typically offers full-time hours, training, and opportunities for advancement, but job satisfaction can vary based on individual preferences and work environment. Overall, it is considered a stable position within the telecommunications industry.

What are the most commonly searched types of At&T Customer Service Representative jobs in Raleigh, NC?

The most popular types of At&T Customer Service Representative jobs in Raleigh, NC are:

What are popular job titles related to At&T Customer Service Representative jobs in Raleigh, NC?

For At&T Customer Service Representative jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching At&T Customer Service Representative jobs in Raleigh, NC look for?

The top searched job categories for At&T Customer Service Representative jobs in Raleigh, NC are:

At T Customer Service Representative jobs near you
Infographic showing various At&T Customer Service Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Customer Service Representative

Net Commesh

Raleigh, NC • On-site

$15.50 - $21.25/hr

Full-time

Re-posted 21 hours ago

Job description

 
Job Title: Customer Service Representative
Location: Raleigh, NC
Department: Customer Service
Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will serve as the first point of contact for our customers, addressing inquiries, concerns, and providing information in a friendly and professional manner. This role is critical in maintaining customer satisfaction and fostering loyalty through exceptional service.
Key Responsibilities:
  • Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
  • Resolve customer complaints or issues by actively listening and providing solutions promptly.
  • Maintain a detailed record of customer interactions and transactions using our CRM system.
  • Provide product information and support to customers to assist them in making informed decisions.
  • Assist in processing orders, returns, and exchanges according to company policies.
  • Collaborate with team members and departments to address customer needs and improve processes.

Qualifications:
  • High school diploma or equivalent; associate's degree or higher preferred.
  • Proven experience in customer service or a related field.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities with a focus on customer satisfaction.
  • Ability to work flexible hours, including evenings and weekends if needed.
  • Proficiency in using customer service software and CRM systems.

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