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Chat Brand Rep Jobs in Raleigh, NC (NOW HIRING)

eth

Interior Design Sales Professional

Cary, NC

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

eth

Interior Design Sales Professional

Cary, NC

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

eth

Interior Design Sales Professional

Cary, NC

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

eth

Interior Design Sales Professional

Cary, NC

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

eth

Interior Design Sales Professional

Cary, NC

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

Excel Fitness

MSC Specialist

Durham, NC · On-site

$17 - $22.75/hr

... the Planet Fitness brand while delivering +1 customer service. Inbound contacts include ... Handle inbound inquiries (both chat and calls) from internal Team Players regarding Excel Fitness ...

Sydnic LLC

Sales and Service Technician I

Morrisville, NC · On-site

$60K - $100K/yr

... FaceTime chat to help each other out through the day. We regularly meet, so you'll get to know ... ll be representing a brand that sets a high level of professionalism in the industry, from our ...

All JobsChat Brand Rep JobsChat Brand Rep Jobs in Raleigh, NC

Chat Brand Rep information

See Raleigh, NC salary details

$9

$18

$24

How much do chat brand rep jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for chat brand rep in Raleigh, NC is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $21.49 per hour, depending on experience, location, and employer.

What are some common challenges a Chat Brand Rep faces when handling multiple customer conversations simultaneously?

A Chat Brand Rep often manages several customer chats at once, which requires excellent multitasking and organizational skills. One common challenge is maintaining a consistent and personalized tone while quickly switching between different inquiries. It’s essential to prioritize urgent issues, keep accurate records of each conversation, and ensure no customer feels neglected or receives delayed responses. Many companies provide tools and training to help reps stay organized and efficient in high-volume environments.

What are the key skills and qualifications needed to thrive as a Chat Brand Representative, and why are they important?

To thrive as a Chat Brand Rep, you need excellent written communication skills, strong product knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is commonly required. Outstanding interpersonal skills, patience, and the ability to multitask help set top performers apart in this role. These skills and qualities are crucial for delivering prompt, accurate, and positive customer experiences that build brand loyalty and resolve issues efficiently.

What are Chat Brand Reps?

Chat Brand Reps are customer service professionals who represent a company or brand by engaging with customers through online chat platforms. Their main responsibilities include answering questions, resolving issues, and providing information about products or services in real-time. They act as the digital face of the company and play a key role in ensuring customer satisfaction. Chat Brand Reps need strong communication skills, quick problem-solving abilities, and a good understanding of the brand’s offerings.
What are popular job titles related to Chat Brand Rep jobs in Raleigh, NC? For Chat Brand Rep jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Chat Brand Rep jobs in Raleigh, NC look for? The top searched job categories for Chat Brand Rep jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Chat Brand Rep jobs? Cities near Raleigh, NC with the most Chat Brand Rep job openings:
Chat Brand Rep jobs near you
Infographic showing various Chat Brand Rep job openings in Raleigh, NC as of July 2026, with employment types broken down into 67% Full Time, 30% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,293 per year, or $18.4 per hour.

Block Advisors Tax Advisor - Immediate Hire

H&R Block

Cary, NC • On-site

Full-time

Re-posted 25 days ago

Job description

About the Role
As you inspire people to make confident, informed decisions about their lives, careers, businesses and money, you'll build client relationships that will grow stronger every year.
Joining Block Advisors as a Tax Advisor means you'll serve clients with diverse tax and business services needs year-round. You'll have the support of an expert team, dedicated to providing you with advanced tax training you'll need to be successful.
Block Advisors is an H&R Block brand that redefined the tax preparation experience for individuals and small businesses with complex tax and business service needs. We assist our clients in reaching their financial goals year-round.
Day to day, you'll...
  • Build year-round client relationships
  • Provide tax preparation, tax audit support and tax planning year-round
  • Create confidence in our clients by conducing tax interviews face to face and through virtual tools (video conferencing, phone, chat, email)
  • Generate business growth, increase client retention, and offer additional products and services
  • Provide clients with IRS support
    • All certification levels can provide tax notice services
    • Circular 230 associates can provide audit representation
  • Grow your tax expertise

Required Qualifications
  • 5+ years of tax experience
  • Experience completing individual tax returns
  • Tax planning and audit support
  • Ability to effectively communicate in person and virtually
  • Comfort working with virtual tools - video conferencing and chat
  • Experience working in a fast-paced, supportive environment
  • Successful completion of the H&R Block Tax Knowledge Assessment1 or equivalent
  • Must complete continuing education requirements and meet all other IRS and applicable state requirements

1 - Enrollment in or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Preferred Qualifications
  • CPA or Enrolled Agent certification
  • Experience completing business tax returns
  • Experience conducting virtual tax interviews
  • Sales and/or marketing experience
  • Bachelor's degree in accounting or related field

Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
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