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Chat Brand Rep Jobs in Raleigh, NC (NOW HIRING)

eth

Interior Design Consultant

Raleigh, NC

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

Ethan Allen

Interior Design Consultant

Raleigh, NC · On-site

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

eth

Interior Design Consultant

Raleigh, NC

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

eth

Interior Design Consultant

Raleigh, NC

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

eth

Interior Design Consultant

Raleigh, NC · On-site

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

eth

Interior Design Consultant

Raleigh, NC · On-site

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

Excel Fitness

MSC Specialist

Durham, NC · On-site

$17 - $22.75/hr

... the Planet Fitness brand while delivering +1 customer service. Inbound contacts include ... Handle inbound inquiries (both chat and calls) from internal Team Players regarding Excel Fitness ...

Sydnic LLC

Sales and Service Technician I

Morrisville, NC · On-site

$60K - $100K/yr

... FaceTime chat to help each other out through the day. We regularly meet, so you'll get to know ... ll be representing a brand that sets a high level of professionalism in the industry, from our ...

All JobsChat Brand Rep JobsChat Brand Rep Jobs in Raleigh, NC

Chat Brand Rep information

See Raleigh, NC salary details

$9

$18

$24

How much do chat brand rep jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for chat brand rep in Raleigh, NC is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $21.49 per hour, depending on experience, location, and employer.

What is a chat brand rep?

Chat Brand Reps are customer service professionals who represent a company or brand by engaging with customers through online chat platforms. Their main responsibilities include answering questions, resolving issues, and providing information about products or services in real-time. They act as the digital face of the company and play a key role in ensuring customer satisfaction. Chat Brand Reps need strong communication skills, quick problem-solving abilities, and a good understanding of the brand’s offerings.

What are the key skills and qualifications needed to thrive as a chat brand rep?

To thrive as a Chat Brand Rep, you need excellent written communication skills, strong product knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is commonly required. Outstanding interpersonal skills, patience, and the ability to multitask help set top performers apart in this role. These skills and qualities are crucial for delivering prompt, accurate, and positive customer experiences that build brand loyalty and resolve issues efficiently.

What are some common challenges a chat brand rep faces when handling multiple customer conversations simultaneously?

A Chat Brand Rep often manages several customer chats at once, which requires excellent multitasking and organizational skills. One common challenge is maintaining a consistent and personalized tone while quickly switching between different inquiries. It’s essential to prioritize urgent issues, keep accurate records of each conversation, and ensure no customer feels neglected or receives delayed responses. Many companies provide tools and training to help reps stay organized and efficient in high-volume environments.

What are popular job titles related to Chat Brand Rep jobs in Raleigh, NC?

For Chat Brand Rep jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Chat Brand Rep jobs in Raleigh, NC look for?

The top searched job categories for Chat Brand Rep jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Chat Brand Rep jobs?

Cities near Raleigh, NC with the most Chat Brand Rep job openings:

Chat Brand Rep jobs near you
Infographic showing various Chat Brand Rep job openings in Raleigh, NC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $38,293 per year, or $18.4 per hour.

Work From Home Customer Service Representative

ACC PREMIERE

Raleigh, NC • Remote

$11.50 - $12/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

Job description

Are you passionate about delivering exceptional customer service?

At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need.

If you have experience in retail or customer service, we want to hear from you!

We are hiring remote positions for candidates in AL, AR, GA, ID, IA, KS, NH, NC, OH, OK, PA, SC, TN, TX UT, WV, and WY! 

RESPONSIBILITIES:

  • Consult with customers to understand their needs and determine the best option.
  • Have excellent verbal communication skills
  • Ability to adapt to different types of customers and use positive language to represent yourself and the Company
  • Use excellent customer service skills to handle escalated customer interactions

WORK ENVIRONMENT AND WORKSPACE:

  • Dedicated home office workspace, ideally a separate room with its own door
  • Adequate space to set up the workstation
  • Ability to hardwire internet (direct connection to your router)
  • Three power connections
  • No personal disruptions during scheduled hours (e.g., loud music, non-work-related phone calls, or other household members)
  • Continuous availability throughout your shift; flexibility to handle non-work-related tasks is not possible.

PREFERRED SKILLS:

  • Minimum of 2 years customer service experience in a call center environment
  • Experience supporting brand products and services
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • High school diploma required; college education preferred
  • Experience with diagnosing and troubleshooting
  • Familiarity with supporting consumer products and/or services.

TRAINING:

  • Product Training
  • Systems Training
  • Live Remote Training
  • 100% attendance required

SCHEDULE:

  • Full-time: Monday-Friday 11:00AM-7:00PM EST

BENEFITS:

  • Health, dental, vision, and life insurance
  • 401(k)
  • Daily Pay
  • Employee assistance program
  • Gym membership subsidy
  • Referral Program

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Ready to make a difference? Apply today and join a team that values your skills and contributions!

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