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Remote Customer Service Team Lead Jobs (NOW HIRING)

AO Globe Life

Remote Customer Service Team Director

$95K - $115K/yr

Lead team meetings, coaching sessions, and development calls * Promote a culture of accountability ... We offer a remote-first environment focused on service, leadership, and long-term career growth.

Only Data Entry

Remote Customer Service

Phoenix, AZ · Remote

$16 - $21.50/hr

Remote Customer Service Phoenix, AZ, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after ...

Only Data Entry

Remote Customer Service

Hollywood, FL · Remote

$14.50 - $20/hr

Remote Customer Service Miramar, FL, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Only Data Entry

Remote Customer Service

Dallas, TX · Remote

$16 - $21.50/hr

Remote Customer Service Dallas, Texas, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

Only Data Entry

Remote Customer Service

Murrieta, CA · Remote

$16.25 - $22.25/hr

Remote Customer Service Murrieta, CA, United States Job Openings Remote Customer Service A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital ...

Only Data Entry

Remote Customer Service

Wilmington, NC · Remote

$13.50 - $18.50/hr

Remote Customer Service Wilmington, NC, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

Only Data Entry

Remote Customer Service

San Antonio, TX · Remote

$14.50 - $19.75/hr

Remote Customer Service San Antonio, Texas, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...

Only Data Entry

Remote Customer Service

Fullerton, CA · Remote

$16.75 - $22.75/hr

Remote Customer Service Fullerton, CA, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

Pavago

Senior Customer Service Lead & Trainer

Senior Customer Service Lead & Trainer (Team Leadership, QA & Training) - Remote EST Position Type: Full-Time, Remote Working Hours: U.S. Business Hours (EST) About the Role We're hiring a Senior ...

Travel by Tilly

Remote Customer Service

Franklin Park, IL · Remote

$16 - $21.75/hr

Remote Customer Service Rep Were looking for a creative and detail-oriented remote customer service rep to join our growing travel team. This fully remote position is ideal for someone who loves ...

Express Employment

Remote Customer Service

Noble, OK · Remote

$16/hr

Remote Customer Service May 29, 2026 Located in Noble, OK Pay: $16.00 Job Full Description Position: Remote Customer Service Representative Location: Noble, Oklahoma (Training will be onsite in Noble ...

Oracle Lighting

Customer Service Manager

Metairie, LA · Remote

You'll lead a team of remote Customer Service Agents, champion our brand in every interaction, and build the systems and culture that turn customers into lifelong ORACLE fans. This is a high-impact ...

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Remote Customer Service Team Lead information

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How much do remote customer service team lead jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote customer service team lead in the United States is $21.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.56 per hour, depending on experience, location, and employer.

How does a Remote Customer Service Team Lead effectively manage and support a distributed team?

As a Remote Customer Service Team Lead, you will leverage digital communication tools to oversee team performance, provide coaching, and foster collaboration among geographically dispersed agents. Frequent video meetings, clear documentation, and real-time messaging platforms are essential for maintaining team cohesion and ensuring everyone is aligned with company goals. You'll also monitor key performance metrics, handle escalations, and create an inclusive environment where team members feel supported despite the lack of face-to-face interaction. This role requires strong organizational skills and the ability to adapt leadership techniques to a virtual setting.

What is a Remote Customer Service Team Lead?

A Remote Customer Service Team Lead is a professional responsible for managing and guiding a team of customer service representatives who work from various locations, typically outside a central office. This role involves monitoring team performance, providing training and support, resolving complex customer issues, and ensuring quality service standards are maintained. The Team Lead also acts as a liaison between the team and upper management, helping to implement company policies and improve customer satisfaction. Strong communication, leadership, and problem-solving skills are essential for success in this position.

What is the difference between Remote Customer Service Team Lead vs Remote Customer Service Representative?

AspectRemote Customer Service Team Lead
CredentialsExperience in customer service, leadership skills, possibly supervisory certifications
Work EnvironmentLeads a team, manages workflows, provides training and support
Employer UsageUsed by companies to denote a supervisory role overseeing customer service reps
Search IntentPeople looking for leadership roles in customer service, team management positions

The Remote Customer Service Team Lead typically has leadership responsibilities, overseeing a team of customer service representatives, providing guidance, and managing workflows. In contrast, a Remote Customer Service Representative primarily handles customer inquiries without supervisory duties. Both roles require strong communication skills and customer service experience, but the team lead position emphasizes leadership and management skills.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Team Lead, and why are they important?

To thrive as a Remote Customer Service Team Lead, you need strong leadership, problem-solving abilities, and experience in customer service management, often supported by a relevant degree or prior supervisory experience. Familiarity with CRM platforms, ticketing systems, and communication tools like Slack or Zoom is typically required. Outstanding communication, emotional intelligence, and the ability to motivate remote teams are crucial soft skills. These competencies ensure efficient team coordination, high-quality customer support, and the achievement of service goals in a virtual environment.
More about Remote Customer Service Team Lead jobs
What cities are hiring for Remote Customer Service Team Lead jobs? Cities with the most Remote Customer Service Team Lead job openings:
What are the most commonly searched types of Customer Service Team Lead jobs? The most popular types of Customer Service Team Lead jobs are:
What states have the most Remote Customer Service Team Lead jobs? States with the most job openings for Remote Customer Service Team Lead jobs include:
What job categories do people searching Remote Customer Service Team Lead jobs look for? The top searched job categories for Remote Customer Service Team Lead jobs are:
Remote Customer Service Team Lead jobs near you
Infographic showing various Remote Customer Service Team Lead job openings in the United States as of June 2026, with employment types broken down into 84% Full Time, 7% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $45,033 per year, or $21.7 per hour.

Remote Customer Service Team Manager

AO Globe Life

Fort Worth, TX • On-site, Remote

$95K - $115K/yr

Full-time

Posted 19 days ago

Job description

AO Globe Life is expanding its leadership team and seeking experienced professionals who are ready to lead, mentor, and develop high-performing teams in a fully remote environment.
This opportunity is ideal for individuals with backgrounds in management, operations, or client service who want flexibility while continuing to grow their leadership careers.
In this role, you will connect with individuals who have requested information about benefit programs, schedule virtual consultations, and guide them through available options while also supporting team performance and development.
What You'll Do
  • Connect with individuals who have expressed interest in benefit programs
  • Schedule and conduct virtual consultations via Zoom
  • Guide clients through benefit options and support enrollment
  • Maintain accurate digital records and follow-ups
  • Recruit, mentor, and support team members
  • Set performance expectations and track progress
  • Lead team meetings, coaching sessions, and development calls
  • Promote a culture of accountability and growth
What We Offer
  • 100% remote work environment
  • Flexible scheduling
  • Warm leads provided - no cold calling or prospecting
  • Weekly pay via direct deposit
  • Training and leadership development support
  • Performance bonuses and advancement opportunities
  • Collaborative, growth-focused team culture
Ideal Candidate
  • Experience in leadership, management, or client-facing roles
  • Strong communication and organizational skills
  • Comfortable working remotely and using digital tools
  • Motivated to lead, develop others, and drive results
Requirements
  • Authorized to work in the United States
  • Reliable internet connection
  • Windows-based computer with webcam
About AO Globe Life
For over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working families across the U.S. We offer a remote-first environment focused on service, leadership, and long-term career growth.
Apply Today
If you're ready to grow your leadership career in a flexible, remote environment, apply today to learn more.

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