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Professional Customer Service Team Lead Jobs (NOW HIRING)

JGSM

Customer Service Team Lead

Clearwater, FL · On-site

Customer Service Team Lead We are looking for a reliable and motivated Customer Service Team Lead ... Professional and dependable We Offer: * Competitive pay * Supportive team environment

AutoSavvy

Customer Service Team Lead

Woods Cross, UT · On-site

$22/hr

Customer Service Team Lead Automotive Service Team Lead - Monday-Friday - $22+ AutoSavvy is the ... Lead by example and help set the standard for professionalism, accountability, urgency, and ...

ULINE

Customer Service Team Lead

Kenosha, WI

$38/hr

As Customer Service Team Lead, ensure our representatives are trained and empowered to be the ... Tuition Assistance Program that covers professional continuing education. Employee Perks * Cafe ...

ULINE

Customer Service Team Lead

Pleasant Prairie, WI · On-site

$38/hr

As Customer Service Team Lead, ensure our representatives are trained and empowered to be the ... Tuition Assistance Program that covers professional continuing education. Employee Perks * Cafe ...

PlacidWay

Customer Service Team Lead

Mexico, NY · Remote

Remote Employment Type: Full-Time About the Role PlacidWay is seeking a Customer Service Lead/Manager to lead and optimize our global patient support team. You will oversee day-to-day customer ...

nVent

Customer Service Team Lead

New Berlin, WI · On-site

Lead onboarding and ongoing training for Customer Service Representatives (CSRs) as well as help ... Deliver responsive, professional customer support while meeting team benchmark goals. YOU HAVE ...

SunSource

Customer Service Team Lead

Elko, NV · On-site

... Customer Service Representative Lead GENERAL DESCRIPTION The successful candidate will be ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Bass Pro Shops

Customer Service Team Lead

Grapevine, TX · On-site

... team-oriented work environment. * Resolves customer and associate opportunities with GSM / DM and HR Manager. * Maintains a high level of personal Customer Service; achieves better than Company ...

Cabela's

Customer Service Team Lead

Idaho Falls, ID · On-site

... team-oriented work environment. * Resolves customer and associate opportunities with GSM / DM and HR Manager. * Maintains a high level of personal Customer Service; achieves better than Company ...

Cabela's

Customer Service Team Lead

Overland Park, KS · On-site

... team-oriented work environment. * Resolves customer and associate opportunities with GSM / DM and HR Manager. * Maintains a high level of personal Customer Service; achieves better than Company ...

Sciens Building Solutions

Service Team Lead

Houston, TX · On-site

$15.25 - $20/hr

... customers receive knowledgeable, responsive, professional, and courteous service. This person will be responsible for managing and mentoring the team members in all aspects of their assigned ...

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Professional Customer Service Team Lead information

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How much do professional customer service team lead jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for professional customer service team lead in the United States is $21.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.56 per hour, depending on experience, location, and employer.

What does a professional customer service team lead do?

A Professional Customer Service Team Lead is responsible for managing and guiding a team of customer service representatives to ensure high-quality support for customers. They oversee daily operations, provide coaching and training, and resolve escalated issues. Additionally, they monitor performance metrics, implement process improvements, and act as a liaison between the team and upper management. Their main goal is to enhance customer satisfaction while maintaining efficient workflow within the team.

How does a professional customer service team lead typically support team development and performance improvement?

As a Professional Customer Service Team Lead, you play a crucial role in fostering the growth and effectiveness of your team. This often involves conducting regular coaching sessions, providing constructive feedback, and identifying training needs based on performance metrics. You'll also facilitate team meetings to share best practices, resolve challenges, and ensure alignment with company goals. By actively mentoring team members and recognizing achievements, you help create a positive work environment that motivates staff and enhances overall customer satisfaction.

What are the key skills and qualifications needed to thrive as a professional customer service team lead, and why are they important?

To thrive as a Professional Customer Service Team Lead, you need strong leadership abilities, in-depth customer service experience, and often a relevant bachelor's degree or equivalent experience. Familiarity with customer relationship management (CRM) systems, call center software, and workforce management tools is typically required. Exceptional communication, conflict resolution, and motivational skills help you inspire teams and handle complex situations. These skills ensure the team delivers consistent, high-quality service and meets organizational goals.

What is the difference between Professional Customer Service Team Lead vs Customer Service Supervisor?

AspectProfessional Customer Service Team LeadCustomer Service Supervisor
CredentialsHigh school diploma or equivalent; experience in customer service; leadership skillsHigh school diploma or equivalent; experience in customer service; supervisory skills
Work EnvironmentCall centers, retail, or service industries; team managementCustomer service departments; overseeing teams
Employer & Industry UsageCommon in retail, telecom, hospitalityCommon in corporate customer service departments

The Professional Customer Service Team Lead focuses on guiding team members, ensuring quality service, and handling escalations, often with hands-on leadership. The Customer Service Supervisor typically oversees multiple teams, manages performance metrics, and reports to higher management. While both roles require customer service experience and leadership skills, the Team Lead is more involved in daily team operations, whereas the Supervisor has broader oversight responsibilities.

What cities are hiring for Professional Customer Service Team Lead jobs?

Cities with the most Professional Customer Service Team Lead job openings:

What are the most commonly searched types of Customer Service Team Lead jobs?

The most popular types of Customer Service Team Lead jobs are:

What states have the most Professional Customer Service Team Lead jobs?

States with the most job openings for Professional Customer Service Team Lead jobs include:

Professional Customer Service Team Lead jobs near you

Customer Service Team Lead

Clearwater, FL • On-site

JGSM
See more jobs at JGSMexternal

Other

Re-posted 3 days ago

Job description

Now Hiring: Customer Service Team Lead

We are looking for a reliable and motivated Customer Service Team Lead to support our customer service department and help guide our team to success.

Responsibilities:

  • Lead and support customer service staff

  • Assist with training new team members

  • Handle escalated customer issues

  • Ensure high-quality service and smooth daily operations

  • Monitor performance and provide feedback

Requirements:

  • Strong communication and leadership skills

  • Previous customer service experience preferred

  • Ability to multitask and stay organized

  • Professional and dependable

We Offer:

  • Competitive pay

  • Supportive team environment

  • Opportunities for growth

If you’re ready to take the next step in your career, apply today!

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