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Professional Customer Service Team Lead Jobs (NOW HIRING)

Weigel's

Food Service Team Lead

Bristol, TN · On-site

$13 - $18/hr

Our Food Service Team Members give the absolute best customer service in all of East Tennessee, in ... Reflect Weigel's image by interacting in a professional manner with customers, employees, vendors ...

Weigel Stores, Inc.

Food Service Team Lead

Knoxville, TN · On-site

$18/hr

Our Food Service Team Members give the absolute best customer service in all of East Tennessee, in our clean, state of the art facilities.Starting at $18 per hour plus eligible for BONUSRequirements:

Weigel Stores, Inc.

Food Service Team Lead

Knoxville, TN · On-site

$18/hr

Our Food Service Team Members give the absolute best customer service in all of East Tennessee, in our clean, state of the art facilities.Starting at $18 per hour plus eligible for BONUSRequirements:

Weigel Stores, Inc.

Food Service Team Lead

Knoxville, TN · On-site

$18/hr

Our Food Service Team Members give the absolute best customer service in all of East Tennessee, in our clean, state of the art facilities.Starting at $18 per hour plus eligible for BONUSRequirements:

Weigel Stores, Inc.

Food Service Team Lead

Maryville, TN · On-site

$18/hr

Our Food Service Team Members give the absolute best customer service in all of East Tennessee, in our clean, state of the art facilities.Starting at $18 per hour plus eligible for BONUSRequirements:

La Lomita Inc

Team Lead

Mission, TX · On-site

The Team lead position is responsible for managing the shift in the absence of the GM/ASM. Their ... Provide fast, friendly & professional customer service. * Ensure all safety & security issues are ...

La Lomita Inc

Team Lead

Alice, TX · On-site

The Team lead position is responsible for managing the shift in the absence of the GM/ASM. Their ... Provide fast, friendly & professional customer service. * Ensure all safety & security issues are ...

Baptist Health

EVS Team Lead 3rd shift

Elizabethtown, KY · On-site

$16 - $19.75/hr

Summary Hours are (9:30pm-6:30am) Work every other weekend EVS Team Lead Full-time, night shift (9 ... Preferred Qualifications: * 2+ years of customer service, 1-2 years in supervisory role, and/or 1-2 ...

Chick-Fil-A

Customer Service Team Member

Fairfield, CA · On-site

$20/hr

Industry leader in Customer Service & Hospitality * Faith-based, individually owned & operated ... and professionalism * Grow into leadership roles including Team Lead, Shift Lead, and Director ...

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Professional Customer Service Team Lead information

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How much do professional customer service team lead jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for professional customer service team lead in the United States is $21.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.56 per hour, depending on experience, location, and employer.

How does a professional customer service team lead typically support team development and performance improvement?

As a Professional Customer Service Team Lead, you play a crucial role in fostering the growth and effectiveness of your team. This often involves conducting regular coaching sessions, providing constructive feedback, and identifying training needs based on performance metrics. You'll also facilitate team meetings to share best practices, resolve challenges, and ensure alignment with company goals. By actively mentoring team members and recognizing achievements, you help create a positive work environment that motivates staff and enhances overall customer satisfaction.

What is the difference between Professional Customer Service Team Lead vs Customer Service Supervisor?

AspectProfessional Customer Service Team LeadCustomer Service Supervisor
CredentialsHigh school diploma or equivalent; experience in customer service; leadership skillsHigh school diploma or equivalent; experience in customer service; supervisory skills
Work EnvironmentCall centers, retail, or service industries; team managementCustomer service departments; overseeing teams
Employer & Industry UsageCommon in retail, telecom, hospitalityCommon in corporate customer service departments

The Professional Customer Service Team Lead focuses on guiding team members, ensuring quality service, and handling escalations, often with hands-on leadership. The Customer Service Supervisor typically oversees multiple teams, manages performance metrics, and reports to higher management. While both roles require customer service experience and leadership skills, the Team Lead is more involved in daily team operations, whereas the Supervisor has broader oversight responsibilities.

What does a professional customer service team lead do?

A Professional Customer Service Team Lead is responsible for managing and guiding a team of customer service representatives to ensure high-quality support for customers. They oversee daily operations, provide coaching and training, and resolve escalated issues. Additionally, they monitor performance metrics, implement process improvements, and act as a liaison between the team and upper management. Their main goal is to enhance customer satisfaction while maintaining efficient workflow within the team.

What are the key skills and qualifications needed to thrive as a professional customer service team lead, and why are they important?

To thrive as a Professional Customer Service Team Lead, you need strong leadership abilities, in-depth customer service experience, and often a relevant bachelor's degree or equivalent experience. Familiarity with customer relationship management (CRM) systems, call center software, and workforce management tools is typically required. Exceptional communication, conflict resolution, and motivational skills help you inspire teams and handle complex situations. These skills ensure the team delivers consistent, high-quality service and meets organizational goals.

What is the role of a professional customer service team lead?

A professional customer service team lead oversees and coordinates the daily activities of customer service representatives, ensuring high-quality support and customer satisfaction. They provide training, monitor performance, handle escalations, and implement policies to improve service efficiency, often using tools like CRM software and performance metrics.

What cities are hiring for Professional Customer Service Team Lead jobs?

Cities with the most Professional Customer Service Team Lead job openings:

What are the most commonly searched types of Customer Service Team Lead jobs?

The most popular types of Customer Service Team Lead jobs are:

What states have the most Professional Customer Service Team Lead jobs?

States with the most job openings for Professional Customer Service Team Lead jobs include:

Professional Customer Service Team Lead jobs near you

Food Service Team Lead

Weigel's

Bristol, TN • On-site

$13 - $18/hr

Full-time, Part-time

Retirement, PTO

Re-posted yesterday

Weigel's rating

4.9

Company rating: 4.9 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

32nd of 47 rated convenience stores

Job description

Description:
Weigel's is seeking positive, outgoing and energetic Team Members that want to make a difference in the communities we serve. We are not just another Convenience Store and that's because our Teams are the best in the business! Our Food Service Team Members give the absolute best customer service in all of East Tennessee, in our clean, state of the art facilities.
Starting at $18 per hour plus eligible for BONUS
Requirements:
* Enjoy a fast-paced work environment
* Ability to problem solve during challenges and shift priorities quickly
*Desire to help others
* Maintain a clean and inviting store
We live by our core values of passionately seeking solutions, creating positivity with others, doing the right thing, even when it's hard, respecting and appreciating each other and our guests and working every day with honesty and integrity. We strive to make a difference each and every day in people's lives. We are a family owned company with over 90 years in the business and we know what it takes to succeed - fantastic team members like you!
Weigel's offers a variety of career paths, with fun and innovative training to help you grow and develop your skills for an exciting career with Weigel's.
We pride ourselves on promoting from within and the sky is the limit, from our management teams to our Support Center. Many team members across the company have started just like you and decided that they had what it takes to take on new challenges and roles within the Company. Do you have what it takes?
Our busy stores mean consistent hours, flexible schedules, and the opportunity to make a good income as well as a lot of friends along the way!
We also provide:
*Flexible scheduling full and part time
*Competitive pay and benefits, including vacation and 401k match
*Training & career growth opportunities
Requirements:
*Responsible for maximizing sales and profits.
*Responsible for proper food preparation as assigned per Weigel's standards.
*Responsible for the facility as pertaining to its overall physical image, maintenance, equipment, inventory, cash & cash equivalencies.
*Adheres to Company marketing & merchandising programs
Exhibits good hygiene and hand washing practices. Follows all food services guidelines and all food services equipment and usage thereof as enforced by the TN Health Department.
*Perform job related duties as assigned by management.
*Reflect Weigel's image by interacting in a professional manner with customers, employees, vendors, Supervisor, and home office personnel.
*Maintain regular and predictable attendance. Follows all schedules and personnel scheduling policies/procedures.
*REQUIRED - Ability to read and write English, solve practical problems, & basic math skills.
*Ability to work with customers; properly respond to inquiries or complaints; & communicate complaints, operational issues, etc. to management in a timely manner.
*Good organizational skills, ability to stay focused, & professional phone etiquette.
*Ability to work with other Associates as a team.
*Must be able to pass a background and drug screen
Additional Info:
*PREFERRED - Prior deli/restaurant experience, inventory control & ordering

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