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Customer Service Operator Jobs in Georgia (NOW HIRING)

General Tso's

Mobile Food Service Operator

Atlanta, GA

$12 - $19/hr

Join General Tso's as a Highly Skilled Mobile Food Service Operator! Are you seeking a fun and ... Ensure high-quality food presentation and customer satisfaction. * Assist in managing inventory and ...

General Tso's

Mobile Food Service Operator

Atlanta, GA · On-site

$12 - $19/hr

Join General Tso's as a Highly Skilled Mobile Food Service Operator! Are you seeking a fun and ... Ensure high-quality food presentation and customer satisfaction. * Assist in managing inventory and ...

Customer Service | Full-Time

Customer Care Agent

Pembroke, GA · On-site

$14 - $18.75/hr

Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in ... Basic understanding of Windows operating system * Highly reliable with the ability to maintain ...

Customer Service | Full-Time

Customer Care Agent

Midway, GA · On-site

$14.25 - $19/hr

Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in ... Basic understanding of Windows operating system * Highly reliable with the ability to maintain ...

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All JobsCustomer Service Operator JobsCustomer Service Operator Jobs in Georgia

Customer Service Operator information

See Georgia salary details

$9

$14

$23

How much do customer service operator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer service operator in Georgia is $14.77, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $15.00 per hour, depending on experience, location, and employer.

What are some common challenges customer service operators face, and how can they effectively handle them?

Customer Service Operators often encounter challenges such as managing difficult customers, handling high call volumes, and quickly adapting to updated company policies. Effectively handling these situations requires patience, strong communication skills, and a thorough understanding of the company's products or services. Many teams provide ongoing training and support, and operators frequently collaborate with supervisors or technical teams to resolve complex issues. Developing resilience and problem-solving abilities is key to long-term success in this role.

What is the difference between Customer Service Operator vs Customer Support Specialist?

AspectCustomer Service OperatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; may have additional certifications in customer service
Work EnvironmentCall centers, retail, or service desksCall centers, technical support, online chat
Employer & IndustryRetail, telecommunications, hospitalityIT, software, telecommunications
Search & Comparison IntentCustomer Service Operator vs Customer Support Specialist

Customer Service Operators primarily handle inbound calls, assist customers with basic inquiries, and provide general support. Customer Support Specialists often deal with more technical or complex issues, requiring specialized knowledge. While both roles focus on customer satisfaction, the Specialist role typically involves more problem-solving and technical skills.

Is remote customer service operator a stressful job?

Remote customer service operators often experience stress due to handling difficult customer interactions, meeting performance metrics, and managing high call volumes. However, working remotely can reduce some workplace stressors like commuting and office distractions, and success depends on skills such as communication and problem-solving. Proper training and a supportive environment can help manage stress levels in this role.

What are the key skills and qualifications needed to thrive as a customer service operator, and why are they important?

To thrive as a Customer Service Operator, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is often required. Patience, active listening, and a positive attitude are essential soft skills that set top performers apart. These abilities are crucial for resolving customer issues efficiently, maintaining satisfaction, and representing the company professionally.

What is a customer service operator?

Customer Service Operators are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction by addressing concerns promptly and efficiently. Customer Service Operators may also handle complaints, process orders, and provide product or service support. This role requires strong communication and problem-solving skills.

What are popular job titles related to Customer Service Operator jobs in Georgia?

For Customer Service Operator jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Customer Service Operator jobs in Georgia look for?

The top searched job categories for Customer Service Operator jobs in Georgia are:

What are popular job titles related to Customer Service Operator jobs in GA?

For Customer Service Operator jobs in GA, the most frequently searched job titles are:

Customer Service Operator jobs near you
Infographic showing various Customer Service Operator job openings in Georgia as of August 2026, with employment types broken down into 57% Full Time, and 43% Temporary. Highlights an 100% In-person job distribution, with an average salary of $30,715 per year, or $14.8 per hour.

LEAD CUSTOMER SERVICE OPERATOR

Archbold Medical Center

Thomasville, GA • On-site

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Lead Customer Service Operator - Commmunications JDAMH
Description:
Education Requirements: High School Diploma required.
Experience: Switchboard or Customer Service experience preferred.
Management experience preferred.
Required Skills:
• Good communication skills
• A good understanding of the English language, both written and spoken.
• Able to work quickly and accurately.
• Able to help customers in a friendly and efficient manner.
• Advanced computer application skills required.
• Basic understanding of telecommunication equipment and ability to troubleshoot/resolve issues.
• Ability to establish and maintain positive and cooperative working relationships with those contacted in the work at all levels with a
focus on quality service to internal and external customers.
• Operate telephone switchboards and consoles to connect, hold, transfer and disconnect telephone calls.
• Responsible for carrying out code response protocols, alarm notifications and overhead announcements.
• Carry out other clerical, secretarial or receptionist duties as required.
• Trains other operators on hospital telephone switchboard and related applications to assist callers to make telephone connections and to
relay incoming, outgoing and inter-office calls.
• Manages Switchboard staff shift schedules.
• Manages the Provide on-call scheduling system.
• Maintains a centralized source for information enabling operators tocover outages, emergencies and disasters, which effect disruption of
telephone service to the hospital.
• Performs QA studies and maintains logs to facilitate best customer service practices in regards to the department.
• Assists with system administration, system security, system configuration, issue resolution, data mining, testing activities and
project implementations under the direction of IS Leadership and Project Manager.
Perks/Benefits:
(for eligible employees):
Have optimal opportunity for career growth within our growing organization
Medical / Dental
Retirement Plan
PTO and paid life insurance
What Sets Us Apart
Archbold Medical Center is a four-hospital, four-nursing-home health system with 540 patient beds. We employ more than 2,500 people and boast an outstanding medical staff of nearly 200 qualified physician specialists. Our flagship hospital, Archbold Memorial Hospital, is a 264-bed hospital located in Thomasville, Georgia. Our system hospitals, also in Georgia, are Archbold Brooks Hospital in Quitman, Archbold Grady Hospital in Cairo, and Archbold Mitchell Hospital in Camilla.
For nearly 100 years, Archbold has been synonymous with high-quality, compassionate medical care. While our exemplary facilities have helped us maintain an excellent reputation, our team members are what makes Archbold special.
You are unique. You have skills and a strong passion for helping people. You also have personal goals, and Archbold wants to help you achieve them. We are a diverse healthcare system that promotes teamwork, continuing education, and leadership, and we are committed to recruiting and retaining the best healthcare professionals to join our Archbold team.
What we offer:
We know that your time and expertise are valuable, and to help our employees be at their best and make the most of their employment experience, we offer a comprehensive and generous benefits package that helps our employees and their families meet the challenges of everyday living.
We strive to be a workplace of choice, and from high-quality medical and dental care benefits to retirement benefits that help build wealth for your future, Archbold is proud to offer our employees one of the best benefits packages in the area.
Below are a few of the benefits Archbold Medical Center offers to employees:
  • Work/Life Balance
  • Planning for the Future
  • Low-Cost Prescriptions
  • Health & Wellness Benefits
  • Planning for Life's Unexpected Moments
  • Helping You to Advance Your Career

Mission
To provide safe, innovative and compassionate care for our communities.
Vision
A healthier region, stronger communities, meaningful work, and trusted care.

Apply