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Customer Service Trainer Jobs in Georgia (NOW HIRING)

Waystar

Customer Success Platform Trainer

Atlanta, GA · On-site

Prepares lesson plans from engineering documentation, field service requirements or software ... Conduct live, virtual, and in-person training sessions for customers, partners, and internal staff ...

Customer Service | Full-Time

Customer Care Agent

Hinesville, GA · On-site

$14.25 - $19/hr

Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in ... Paid Training: Learn new skills while earning a paycheck. * Fun, Engaging Work Environment: Enjoy a ...

Customer Service | Full-Time

Customer Care Agent

Pembroke, GA · On-site

$14 - $18.75/hr

Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in ... Paid Training: Learn new skills while earning a paycheck. * Fun, Engaging Work Environment: Enjoy a ...

Customer Service | Full-Time

Customer Care Agent

Midway, GA · On-site

$14.25 - $19/hr

Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in ... Paid Training: Learn new skills while earning a paycheck. * Fun, Engaging Work Environment: Enjoy a ...

Intuitive

Trainer 2 (Service)

Peachtree Corners, GA · On-site

Deliver OJT training courses in the areas of Service skills and processes, quality system/GMP ... customer(s) may require that you show current proof of vaccination against certain diseases ...

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All JobsCustomer Service Trainer JobsCustomer Service Trainer Jobs in Georgia

Customer Service Trainer information

See Georgia salary details

$18.2K

$44.1K

$59.5K

How much do customer service trainer jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer service trainer in Georgia is $44,117.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $43,900.00 per year, depending on experience, location, and employer.

What does a customer service trainer do?

A customer service trainer provides instruction for existing employees and new hires in a business. You work with staff members who have direct contact with customers either face-to-face or via the phone or internet. Your duties include designing courses and instructional units that include both classroom work and hands-on practice. You assess the performance of each customer care professional who takes your class, and you adjust your training methods and approaches to increase effectiveness if necessary. Your responsibilities can include assessing the customer service performance at the company to help you focus your planning for each course.

What are the key skills and qualifications needed to thrive as a customer service trainer, and why are they important?

To thrive as a Customer Service Trainer, you need expertise in customer service best practices, adult learning principles, and typically a background in training or education. Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is often required. Exceptional communication, patience, and motivational skills help trainers engage participants and foster a positive learning environment. These skills are crucial to effectively transfer knowledge, improve service quality, and support organizational goals.

What are some common challenges faced by customer service trainers, and how can they be effectively addressed?

Customer Service Trainers often encounter challenges such as engaging a diverse group of trainees with varying experience levels, adapting training materials to fit different learning styles, and ensuring consistent skill development across teams. To address these, successful trainers use interactive teaching methods, incorporate real-world scenarios, and provide ongoing support and feedback. Building strong relationships with team leads and consistently updating training content to reflect new company policies or customer trends also helps trainers remain effective and keep the training relevant.

What is the difference between Customer Service Trainer vs Customer Support Specialist?

AspectCustomer Service TrainerCustomer Support Specialist
Required CredentialsCustomer service experience, training or teaching skillsCustomer service experience, technical knowledge
Work EnvironmentTraining sessions, workshops, corporate officesCall centers, help desks, online support
Employer & Industry UsageCorporations, training companies, retailTech companies, service providers, retail
Common Search & Comparison IntentTraining roles, teaching customer service skillsCustomer support roles, technical assistance

While both roles focus on customer interactions, a Customer Service Trainer primarily develops and delivers training programs to improve customer service skills. In contrast, a Customer Support Specialist directly assists customers with their inquiries and issues. The trainer role emphasizes education and skill development, often within a corporate setting, whereas the support specialist role involves hands-on problem solving in customer interactions.

More about Customer Service Trainer jobs

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For Customer Service Trainer jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Customer Service Trainer jobs in Georgia look for?

The top searched job categories for Customer Service Trainer jobs in Georgia are:

What cities in Georgia are hiring for Customer Service Trainer jobs?

Cities in Georgia with the most Customer Service Trainer job openings:

What are popular job titles related to Customer Service Trainer jobs in GA?

For Customer Service Trainer jobs in GA, the most frequently searched job titles are:

Customer Service Trainer jobs near you
Infographic showing various Customer Service Trainer job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $44,117 per year, or $21.2 per hour.

Customer Service Trainer

Limitless East Marketing

Sandy Springs, GA

$51K - $54K/yr

Full-time

Re-posted 10 days ago

Job description

Company Description

Elevare Branding is a forward-thinking creative firm dedicated to crafting meaningful brand experiences that drive impact, recognition, and lasting connections. Our team blends strategy, creativity, and innovation to elevate the presence of the clients we serve. We believe in cultivating talent, promoting growth from within, and empowering individuals to contribute ideas that shape the direction of our work. As we continue expanding our footprint, we are seeking driven and dynamic professionals to join our growing team.

Job Description

The Customer Service Trainer will play a key role in developing, delivering, and optimizing training programs that strengthen client teams' service performance. This role focuses on leading training sessions, improving communication standards, and ensuring that customer-facing personnel adhere to company and client expectations. The ideal candidate is detail-oriented, confident in guiding groups, and capable of presenting information in a clear and engaging manner.

Responsibilities

  • Conduct onboarding and ongoing customer service training sessions for new and current team members.

  • Develop training materials, presentations, and guidelines to improve service quality.

  • Evaluate team performance and identify opportunities for improvement.

  • Implement training strategies that support consistency in communication, problem resolution, and customer experience.

  • Provide constructive feedback, coaching, and support to enhance individual and group development.

  • Maintain accurate records of attendance, progress, and performance outcomes.

  • Collaborate with management to ensure training aligns with company goals and client expectations.

Qualifications

  • Strong communication, presentation, and interpersonal skills.

  • Ability to lead, motivate, and coach individuals and teams.

  • Excellent organizational skills and attention to detail.

  • Professional presence and ability to facilitate both in-person and virtual sessions.

  • Problem-solving abilities and a commitment to delivering high-quality service.

Additional Information

  • Competitive salary of $51,000 - $54,000 per year.

  • Growth and advancement opportunities within the company.

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  • Professional training and development programs.

  • Supportive and collaborative work environment.

  • Full-time position with stable, consistent scheduling.

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