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Customer Service Training Jobs in Georgia (NOW HIRING)

Customer Service | Full-Time

Customer Care Agent

Pembroke, GA · On-site

$14 - $18.75/hr

Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in ... Paid Training: Learn new skills while earning a paycheck. * Fun, Engaging Work Environment: Enjoy a ...

Customer Service | Full-Time

Customer Care Agent

Hinesville, GA · On-site

$14.25 - $19/hr

Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in ... Paid Training: Learn new skills while earning a paycheck. * Fun, Engaging Work Environment: Enjoy a ...

Customer Service | Full-Time

Customer Care Agent

Midway, GA · On-site

$14.25 - $19/hr

Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in ... Paid Training: Learn new skills while earning a paycheck. * Fun, Engaging Work Environment: Enjoy a ...

KFC

Customer Service

Newnan, GA

$15/hr

Customer Service * Location: NEWNAN, GA * Compensation Rate: $7.25 per hour - $15 per hour Build a ... Training and mentorship programs * Reward and recognition culture * Competitive Pay * Flexible ...

Long John Silver's

Customer Service

Newnan, GA · On-site

$14.50 - $19.75/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

KFC

Customer Service

Bremen, GA

$15/hr

Customer Service * Location: Bremen, GA * Compensation Rate: $7.25 per hour - $15 per hour Build a ... Training and mentorship programs * Reward and recognition culture * Competitive Pay * Flexible ...

Long John Silver's

Customer Service

Covington, GA · On-site

$13.50 - $18.50/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

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Customer Service Training information

What is customer service training?

Customer service training is a process in which employees learn the skills and knowledge needed to interact effectively with customers. This training typically covers communication techniques, problem-solving strategies, product knowledge, and how to handle difficult situations. The goal is to ensure that all customer-facing staff can provide positive experiences, resolve issues efficiently, and represent the company professionally. Customer service training can be delivered through workshops, online courses, role-playing, and ongoing coaching to continuously improve service quality.

What is the difference between Customer Service Training vs Customer Support Specialist?

AspectCustomer Service TrainingCustomer Support Specialist
Required CredentialsOften includes communication, sales, or customer service certificationsTypically requires technical knowledge, product training, and communication skills
Work EnvironmentTraining sessions, workshops, online coursesCall centers, help desks, online support platforms
Employer & Industry UsageUsed by companies to improve staff skillsDirectly interacts with customers to resolve issues

Customer Service Training focuses on educating employees to enhance their customer interaction skills, while Customer Support Specialists are responsible for providing direct assistance to customers. Both roles are essential in customer service but serve different functions within the industry.

What are the key skills and qualifications needed to thrive in customer service training?

To excel in Customer Service Training, you need expertise in customer service principles, adult learning theory, and instructional design, often supported by experience in training or a related certification such as Certified Professional in Training Management (CPTM). Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is typically required. Exceptional communication, patience, and adaptability help trainers engage diverse learners and handle challenging scenarios. These skills ensure effective knowledge transfer, improved employee performance, and enhanced customer satisfaction.

What are some common challenges faced by professionals in customer service training roles, and how can they be addressed?

Customer service trainers often encounter challenges such as engaging a diverse group of trainees, adapting training materials to suit various learning styles, and staying updated with evolving customer service technologies and practices. To address these, trainers can incorporate interactive activities, real-world scenarios, and various multimedia tools to make sessions more dynamic and inclusive. Regularly seeking feedback from trainees and collaborating with customer service teams helps trainers tailor their programs effectively and ensure they remain relevant to current industry standards.
What are the most commonly searched types of Customer Service Training jobs in Georgia? The most popular types of Customer Service Training jobs in Georgia are:
What are popular job titles related to Customer Service Training jobs in Georgia? For Customer Service Training jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Customer Service Training jobs in Georgia look for? The top searched job categories for Customer Service Training jobs in Georgia are:
Customer Service Training jobs near you
Infographic showing various Customer Service Training job openings in Georgia as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Trainer

Limitless East Marketing

Sandy Springs, GA

$51K - $54K/yr

Full-time

Re-posted 28 days ago

Job description

Company Description

Elevare Branding is a forward-thinking creative firm dedicated to crafting meaningful brand experiences that drive impact, recognition, and lasting connections. Our team blends strategy, creativity, and innovation to elevate the presence of the clients we serve. We believe in cultivating talent, promoting growth from within, and empowering individuals to contribute ideas that shape the direction of our work. As we continue expanding our footprint, we are seeking driven and dynamic professionals to join our growing team.

Job Description

The Customer Service Trainer will play a key role in developing, delivering, and optimizing training programs that strengthen client teams' service performance. This role focuses on leading training sessions, improving communication standards, and ensuring that customer-facing personnel adhere to company and client expectations. The ideal candidate is detail-oriented, confident in guiding groups, and capable of presenting information in a clear and engaging manner.

Responsibilities

  • Conduct onboarding and ongoing customer service training sessions for new and current team members.

  • Develop training materials, presentations, and guidelines to improve service quality.

  • Evaluate team performance and identify opportunities for improvement.

  • Implement training strategies that support consistency in communication, problem resolution, and customer experience.

  • Provide constructive feedback, coaching, and support to enhance individual and group development.

  • Maintain accurate records of attendance, progress, and performance outcomes.

  • Collaborate with management to ensure training aligns with company goals and client expectations.

Qualifications

  • Strong communication, presentation, and interpersonal skills.

  • Ability to lead, motivate, and coach individuals and teams.

  • Excellent organizational skills and attention to detail.

  • Professional presence and ability to facilitate both in-person and virtual sessions.

  • Problem-solving abilities and a commitment to delivering high-quality service.

Additional Information

  • Competitive salary of $51,000 - $54,000 per year.

  • Growth and advancement opportunities within the company.

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  • Professional training and development programs.

  • Supportive and collaborative work environment.

  • Full-time position with stable, consistent scheduling.

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