1

Chat Customer Service Representative Jobs in Georgia

Customer Service Representative

Atlanta, GA

$15.50 - $21/hr

Position: Customer Service Representative Job Overview: As a Customer Service Representative at AYS Inc, you will be responsible for providing excellent customer service to our clients and their

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and

next page

Showing results 1-20

Chat Customer Service Representative information

See Georgia salary details

$8

$15

$22

How much do chat customer service representative jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for chat customer service representative in Georgia is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.64 per hour, depending on experience, location, and employer.

What are some common challenges faced by Chat Customer Service Representatives, and how can they be addressed?

Chat Customer Service Representatives often encounter challenges such as managing multiple conversations simultaneously, interpreting customer tone without verbal cues, and quickly accessing accurate information to resolve issues. Effective time management, strong written communication skills, and familiarity with the company's knowledge base are essential to overcoming these obstacles. Regular training and collaboration with teammates can also help representatives stay updated on products and best practices, ensuring efficient and empathetic customer support.

What does a Chat Customer Service Representative do?

A Chat Customer Service Representative assists customers by responding to their questions and concerns through online chat platforms. Their duties include providing information about products or services, resolving issues, processing orders, and ensuring customer satisfaction—all in real-time, text-based conversations. This role requires strong written communication skills, patience, and the ability to multitask, as representatives often handle multiple chats simultaneously. They may also document interactions and escalate complex problems to higher-level support when necessary.

What is the difference between Chat Customer Service Representative vs Customer Support Specialist?

AspectChat Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma; certifications like HDI or customer service courses can be beneficial
Work EnvironmentRemote or office-based, primarily communicating via live chatRemote or office-based, handling various communication channels including chat, email, and phone
Industry UsageCommon in e-commerce, tech, and retail sectorsUsed across multiple industries including tech, healthcare, and retail
Search & Comparison IntentFocuses on live chat support rolesBroader customer support roles including multiple communication channels

The main difference is that Chat Customer Service Representatives primarily handle live chat support, while Customer Support Specialists often manage multiple communication channels. Both roles require strong communication skills and customer service experience, but the Chat Customer Service Representative role is more specialized in real-time online chat interactions.

What are the key skills and qualifications needed to thrive as a Chat Customer Service Representative, and why are they important?

To thrive as a Chat Customer Service Representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and live chat platforms is often required. Exceptional patience, empathy, and multitasking skills help you effectively address customer concerns while managing several conversations at once. These skills ensure efficient, accurate, and positive customer interactions, which directly impact client satisfaction and company reputation.
What are popular job titles related to Chat Customer Service Representative jobs in Georgia? For Chat Customer Service Representative jobs in Georgia, the most frequently searched job titles are:
What cities in Georgia are hiring for Chat Customer Service Representative jobs? Cities in Georgia with the most Chat Customer Service Representative job openings:
Infographic showing various Chat Customer Service Representative job openings in Georgia as of July 2026, with employment types broken down into 3% Locum Tenens, 57% Full Time, 7% Part Time, 1% Temporary, and 32% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $33,013 per year, or $15.9 per hour.

$14 - $19/hr

Full-time

Re-posted 10 days ago


Job description

Customer Service Representative

Location: Augusta, GA, 30906

Job Description

We are seeking a dedicated and professional Customer Service Representative to join our team in Augusta, GA. The ideal candidate will have prior customer service experience and a passion for helping customers resolve their issues efficiently and effectively.

Responsibilities
  • Respond promptly and professionally to customer inquiries via phone, email, or chat.
  • Provide accurate information about products and services.
  • Resolve customer complaints and issues in a timely manner.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with other departments to ensure customer satisfaction.
  • Follow up with customers to ensure their issues are resolved.
Requirements
  • Customer Service experience required.
  • Excellent communication and interpersonal skills.
  • Ability to handle stressful situations with professionalism.
  • Strong problem-solving skills and attention to detail.
  • Proficient with basic computer applications.
  • Ability to work in a team-oriented environment.