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Chat Customer Service Representative Jobs in Georgia

ULINE

Customer Service Representative

Jefferson, GA

$30/hr

  • Medical

  • Retirement

  • PTO

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

ULINE

Customer Service Representative

Braselton, GA

$30/hr

  • Medical

  • Retirement

  • PTO

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

ULINE

Customer Service Representative

Gainesville, GA

$30/hr

  • Medical

  • Retirement

  • PTO

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

ULINE

Customer Service Representative

Buford, GA

$30/hr

  • Medical

  • Retirement

  • PTO

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

ULINE

Customer Service Representative

Braselton, GA · On-site

$25 - $30/hr

  • Medical

  • Retirement

  • PTO

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Guild Garage Group

Customer Service Representative

Marietta, GA · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative All 4 Seasons - Marietta, GA Do You Thrive on Helping Others ... Work across multiple channels (email, chat, phone) to solve problems and provide updates. * Think ...

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Showing results 21-40

All JobsChat Customer Service Representative JobsChat Customer Service Representative Jobs in Georgia

Chat Customer Service Representative information

See Georgia salary details

$8

$15

$22

How much do chat customer service representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for chat customer service representative in Georgia is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.64 per hour, depending on experience, location, and employer.

What are some common challenges faced by chat customer service representatives, and how can they be addressed?

Chat Customer Service Representatives often encounter challenges such as managing multiple conversations simultaneously, interpreting customer tone without verbal cues, and quickly accessing accurate information to resolve issues. Effective time management, strong written communication skills, and familiarity with the company's knowledge base are essential to overcoming these obstacles. Regular training and collaboration with teammates can also help representatives stay updated on products and best practices, ensuring efficient and empathetic customer support.

How do you become a chat customer service representative?

To become a chat customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience with computer and internet use. Many employers require familiarity with customer service software and a quiet work environment, and some may prefer prior experience in customer support or related fields. Training is often provided by the employer to familiarize new hires with company-specific tools and protocols.

What does a chat customer service representative do?

A Chat Customer Service Representative assists customers by responding to their questions and concerns through online chat platforms. Their duties include providing information about products or services, resolving issues, processing orders, and ensuring customer satisfaction—all in real-time, text-based conversations. This role requires strong written communication skills, patience, and the ability to multitask, as representatives often handle multiple chats simultaneously. They may also document interactions and escalate complex problems to higher-level support when necessary.

What is the difference between Chat Customer Service Representative vs Customer Support Specialist?

AspectChat Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma; certifications like HDI or customer service courses can be beneficial
Work EnvironmentRemote or office-based, primarily communicating via live chatRemote or office-based, handling various communication channels including chat, email, and phone
Industry UsageCommon in e-commerce, tech, and retail sectorsUsed across multiple industries including tech, healthcare, and retail
Search & Comparison IntentFocuses on live chat support rolesBroader customer support roles including multiple communication channels

The main difference is that Chat Customer Service Representatives primarily handle live chat support, while Customer Support Specialists often manage multiple communication channels. Both roles require strong communication skills and customer service experience, but the Chat Customer Service Representative role is more specialized in real-time online chat interactions.

What are the key skills and qualifications needed to thrive as a chat customer service representative?

To thrive as a Chat Customer Service Representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and live chat platforms is often required. Exceptional patience, empathy, and multitasking skills help you effectively address customer concerns while managing several conversations at once. These skills ensure efficient, accurate, and positive customer interactions, which directly impact client satisfaction and company reputation.

What are popular job titles related to Chat Customer Service Representative jobs in Georgia?

For Chat Customer Service Representative jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Chat Customer Service Representative jobs in Georgia look for?

The top searched job categories for Chat Customer Service Representative jobs in Georgia are:

What cities in Georgia are hiring for Chat Customer Service Representative jobs?

Cities in Georgia with the most Chat Customer Service Representative job openings:

Chat Customer Service Representative jobs near you
Infographic showing various Chat Customer Service Representative job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,013 per year, or $15.9 per hour.

Customer Service Representative

ULINE

Jefferson, GA

$30/hr

Full-time

Medical, Retirement, PTO

Re-posted 28 days ago

Uline rating

8.2

Company rating: 8.2 out of 10

Uline

Based on 113 frontline employees who took The Breakroom Quiz

7.1

Company rating compared to similar companies: 7.1 out of 10

Retail wholesalers average

Based on 12,950 frontline employees who took The Breakroom Quiz

The best things about working at Uline

  • 100%

    100% say they get paid time off

    say they get paid time off

  • 98%

    98% say their health insurance is affordable

    say their health insurance is affordable

  • 81%

    81% say they get enough training

    say they get enough training

Featured by Uline, based on 113 Breakroom Quiz responses from their frontline employees

Job description

Customer Service Representative

Pay from $25 to $30 per hour with significant growth and earning potential!

Georgia Branch

705 Braselton Industrial Blvd, Braselton, GA 30517

Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

Hours: Various on-site full-time shifts available.

Why Customer Service at Uline?

  • Learn: In-depth training helps you sharpen communication and problem-solving skills.

  • Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.

  • Connect: Build strong relationships in our collaborative in-person setting with regular team events.

Position Responsibilities

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology.

  • Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.

  • Build business relationships with customers over phone, email and chat.

  • Understand customer needs and recommend Uline's best solutions.

  • Help customers navigate Uline's website and online ordering.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.

  • Excellent problem-solving, listening and communication skills.

  • Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Best-in-class, clean, modern facilities.

  • First-class fitness center and beautifully maintained walking trails.

About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.
Uline is adrug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-DNI

(#ID-NO)

NOCBPOST

#NOMONPOST

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Working at Uline

Perks for frontline workers

From Uline, via Breakroom

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Fitness center and walking trails at select locations.

  • In-house speakers, workshops and seminars.

What to expect from working at Uline

From Uline

About Uline, in their own words

From Uline

Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.

What Uline employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Uline logo

About Uline

Sourced by ZipRecruiter

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Industry

Paper product wholesalers, trucking and wholesale

Company size

5,001 - 10,000 Employees

Headquarters location

Pleasant Prairie, WI, US

Social media

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