Customer Support Associate
$16.75 - $23/hr
Customer Support Associate Setting/Hours: | 8am-5pm Join trak group in partnering with a growing client in Cincinnati, Ohio that's expanding its Shared Services team. Position Summary We are seeking ...
New
$16.75 - $23/hr
Customer Support Associate Setting/Hours: | 8am-5pm Join trak group in partnering with a growing client in Cincinnati, Ohio that's expanding its Shared Services team. Position Summary We are seeking ...
New
$16.75 - $23/hr
Customer Support Associate Setting/Hours: | 8am-5pm Join trak group in partnering with a growing client in Cincinnati, Ohio that's expanding its Shared Services team. Position Summary We are seeking ...
New
Albany, NY · On-site
$33 - $36/hr
Customer Support Associate Payrate: $33 - 36/hr on W2 Duration: ASAP - 3/31/2027 Full Time: 40 Hours/Week Location: Albany - Hybrid. The project is currently 100% remote but could be moved to hybrid ...
Quick apply
Albany, NY · On-site
$33 - $36/hr
Customer Support Associate Payrate: $33 - 36/hr on W2 Duration: ASAP - 3/31/2027 Full Time: 40 Hours/Week Location: Albany - Hybrid. The project is currently 100% remote but could be moved to hybrid ...
Miami, FL · On-site
Customer Support Associate Location: Miami, FL (On-site) Job Type: Temp to Perm Schedule: Monday - Friday | 9:00 AM - 5:00 PM Compensation: $24 - $27 per hour DOE Start Date: ASAP Position Summary We ...
Quick apply
Miami, FL · On-site
Customer Support Associate Location: Miami, FL (On-site) Job Type: Temp to Perm Schedule: Monday - Friday | 9:00 AM - 5:00 PM Compensation: $24 - $27 per hour DOE Start Date: ASAP Position Summary We ...
Minneapolis, MN · On-site
$20 - $21/hr
Customer Support Associate- Working 30 Hours/ Week Locations: * 2145 Lowry Ave N, Minneapolis, MN 55411 * 811 University Ave W St Paul, MN 55104 Store Hours: M-F 10-6 Sat 11-5 Must Haves: * Basic ...
Quick apply
Minneapolis, MN · On-site
$20 - $21/hr
Customer Support Associate- Working 30 Hours/ Week Locations: * 2145 Lowry Ave N, Minneapolis, MN 55411 * 811 University Ave W St Paul, MN 55104 Store Hours: M-F 10-6 Sat 11-5 Must Haves: * Basic ...
North Las Vegas, NV · On-site
$18 - $20/hr
The Role & Our Customer Promise The Customer Support Associate is a key ambassador of Orbus, responsible for delivering exceptional customer experience at every touchpoint. This role ensures that all ...
Quick apply
North Las Vegas, NV · On-site
$18 - $20/hr
The Role & Our Customer Promise The Customer Support Associate is a key ambassador of Orbus, responsible for delivering exceptional customer experience at every touchpoint. This role ensures that all ...
Woodridge, IL · On-site
$18 - $20/hr
The Role & Our Customer Promise The Customer Support Associate is a key ambassador of Orbus, responsible for delivering exceptional customer experience at every touchpoint. This role ensures that all ...
Quick apply
Woodridge, IL · On-site
$18 - $20/hr
The Role & Our Customer Promise The Customer Support Associate is a key ambassador of Orbus, responsible for delivering exceptional customer experience at every touchpoint. This role ensures that all ...
$18 - $24.50/hr
What You'll Do at M7 As a Customer Support Associate , you'll be the person nurses and hospital leaders turn to when they need help fast and you'll make sure every interaction leaves them feeling ...
$18 - $24.50/hr
What You'll Do at M7 As a Customer Support Associate , you'll be the person nurses and hospital leaders turn to when they need help fast and you'll make sure every interaction leaves them feeling ...
Boca Raton, FL · On-site
$16.50 - $22.75/hr
CUSTOMER SUPPORT ASSOCIATE In-Office: Based full-time at CELSIUS ® Headquarters in Boca Raton, FL People Management Responsibilities: No Role Type: Full-Time Position Overview The Customer Support ...
Boca Raton, FL · On-site
$16.50 - $22.75/hr
CUSTOMER SUPPORT ASSOCIATE In-Office: Based full-time at CELSIUS ® Headquarters in Boca Raton, FL People Management Responsibilities: No Role Type: Full-Time Position Overview The Customer Support ...
Boca Raton, FL · On-site
$16.50 - $22.75/hr
CUSTOMER SUPPORT ASSOCIATE In-Office: Based full-time at CELSIUS Headquarters in Boca Raton, FL People Management Responsibilities: No Role Type: Full-Time Position Overview The Customer Support ...
Boca Raton, FL · On-site
$16.50 - $22.75/hr
CUSTOMER SUPPORT ASSOCIATE In-Office: Based full-time at CELSIUS Headquarters in Boca Raton, FL People Management Responsibilities: No Role Type: Full-Time Position Overview The Customer Support ...
$17 - $23.50/hr
CUSTOMER SUPPORT ASSOCIATE Hours: 10am - 7pm WHO WE ARE: DebtBook is the financial platform powering treasury and capital markets across the public sector. State and local governments, public ...
$17 - $23.50/hr
CUSTOMER SUPPORT ASSOCIATE Hours: 10am - 7pm WHO WE ARE: DebtBook is the financial platform powering treasury and capital markets across the public sector. State and local governments, public ...
Anderson, SC · On-site
$16 - $22/hr
Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening in its Anderson, SC office for a Customer Support Associate. We offer competitive wages and a comprehensive benefits package ...
Anderson, SC · On-site
$16 - $22/hr
Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening in its Anderson, SC office for a Customer Support Associate. We offer competitive wages and a comprehensive benefits package ...
Denver, CO · Hybrid
$38K - $68K/yr
Reporting to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations with passion, and a craving for feedback. Plus, you will become a ...
Denver, CO · Hybrid
$38K - $68K/yr
Reporting to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations with passion, and a craving for feedback. Plus, you will become a ...
Denver, CO · On-site
$38K - $68K/yr
Reporting to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations with passion, and a craving for feedback. Plus, you will become a ...
Denver, CO · On-site
$38K - $68K/yr
Reporting to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations with passion, and a craving for feedback. Plus, you will become a ...
Denver, CO · On-site
$38K - $68K/yr
Reporting to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations with passion, and a craving for feedback. Plus, you will become a ...
Denver, CO · On-site
$38K - $68K/yr
Reporting to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations with passion, and a craving for feedback. Plus, you will become a ...
New York, NY · On-site
$52K - $70K/yr
Deliver exceptional customer support via phone and email, ensuring prompt and accurate responses that align with Pilot's high-quality and customer-centric standards. * Serve as the first point of ...
New York, NY · On-site
$52K - $70K/yr
Deliver exceptional customer support via phone and email, ensuring prompt and accurate responses that align with Pilot's high-quality and customer-centric standards. * Serve as the first point of ...
Lithia Springs, GA · On-site
$16.50/hr
The role of the Customer Support Team Member has the responsibility to increase the overall facility efficiency by giving administrative support to the outbound fulfillment teams. The high-level ...
Lithia Springs, GA · On-site
$16.50/hr
The role of the Customer Support Team Member has the responsibility to increase the overall facility efficiency by giving administrative support to the outbound fulfillment teams. The high-level ...
Boston, MA · On-site +1
$19 - $26/hr
Zinier is looking for a customer-focused, technically curious Technical Support Engineer to join our growing global support team. In this role, you'll partner closely with customers to troubleshoot ...
Boston, MA · On-site +1
$19 - $26/hr
Zinier is looking for a customer-focused, technically curious Technical Support Engineer to join our growing global support team. In this role, you'll partner closely with customers to troubleshoot ...
The role of the Customer Support Team Member has the responsibility to increase the overall facility efficiency by giving administrative support to the outbound fulfillment teams. The high-level ...
The role of the Customer Support Team Member has the responsibility to increase the overall facility efficiency by giving administrative support to the outbound fulfillment teams. The high-level ...
Salt Lake City, UT · On-site
$23/hr
About the Role Our Customer Support team members are passionate about serving others, client-focused, and dedicated to helping small business owners succeed. As a Customer Support team member at ...
Salt Lake City, UT · On-site
$23/hr
About the Role Our Customer Support team members are passionate about serving others, client-focused, and dedicated to helping small business owners succeed. As a Customer Support team member at ...
Be Seen First
Branchburg, NJ · On-site
$21 - $25/hr
Answer Customer phone calls and emails Enter orders into Quick books (easy to use software) Help with order expedites and shipping requests Time devoted to Product training Occasionally help support ...
Quick apply
Be Seen First
Branchburg, NJ · On-site
$21 - $25/hr
Answer Customer phone calls and emails Enter orders into Quick books (easy to use software) Help with order expedites and shipping requests Time devoted to Product training Occasionally help support ...
$12.02 - $13.51
1% of jobs
$13.51 - $14.99
5% of jobs
$14.99 - $16.48
16% of jobs
$16.65 is the 25th percentile. Wages below this are outliers.
$16.48 - $17.96
23% of jobs
The median wage is $18.50 / hr.
$17.96 - $19.45
12% of jobs
$19.45 - $20.94
11% of jobs
$22.32 is the 75th percentile. Wages above this are outliers.
$20.94 - $22.42
7% of jobs
$22.42 - $23.91
9% of jobs
$23.91 - $25.39
7% of jobs
$25.39 - $26.88
5% of jobs
$26.88 - $28.37
3% of jobs
$12
$20
$28
| Aspect | Customer Support Associate | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require technical knowledge | High school diploma or equivalent; basic communication skills |
| Work Environment | Call centers, online chat, email support, technical support | Call centers, retail, online support, in-person interactions |
| Employer & Industry Usage | Tech companies, e-commerce, telecom, software firms | Retail, banking, hospitality, telecom |
| Search & Comparison Intent | Customer Support Associate vs Customer Service Representative |
While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

Job Description Customer Support Associate Setting/Hours: | 8am-5pm Join trak group in partnering with a growing client in Cincinnati, Ohio that's expanding its Shared Services team. Position Summary We are seeking a Contract Customer Support Associate to deliver exceptional customer service by assisting customers with inquiries, resolving issues, and ensuring a positive overall experience. This role serves as a key point of contact for customers, providing timely and professional support while collaborating with internal teams to resolve concerns efficiently.
The ideal candidate is an excellent communicator, strong problem solver, and thrives in a fast-paced, customer-focused environment. Key Responsibilities Respond to customer inquiries via phone, email, and chat in a timely, professional, and courteous manner. Resolve customer concerns by identifying issues, determining appropriate solutions, and following through to successful resolution.
Maintain accurate records of customer interactions, transactions, and case details within customer support systems. Collaborate with internal departments to resolve customer issues and improve the overall customer experience. Escalate complex or high-priority issues to the appropriate team members when necessary.
Provide customers with accurate information regarding products, services, and company policies. Monitor customer concerns and identify opportunities to improve support processes and service quality. Maintain a high level of professionalism while building positive relationships with customers.
Contribute to a collaborative team environment while meeting performance and service expectations. Qualifications Strong verbal and written communication skills. Excellent customer service and interpersonal skills.
Proven problem-solving abilities with strong attention to detail. Ability to manage multiple priorities in a fast-paced environment. Proficiency with Microsoft Office Suite and customer support software.
Strong organizational and time management skills. Customer-focused mindset with the ability to adapt communication styles to meet individual customer needs. Ability to work independently while collaborating effectively with cross-functional teams.
Ideal Candidate Profile Friendly, professional, and service-oriented with a passion for helping customers. Strong communicator who remains calm and solutions-focused in challenging situations. Highly organized with excellent follow-through and attention to detail.
Adaptable and comfortable working in a dynamic, fast-paced environment. Team player committed to delivering an outstanding customer experience and continuously improving service quality. If you're ready to take the next step in your career and want to make an impact, partner with trak group to explore this opportunity.