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Customer Support Associate Jobs (NOW HIRING)

Arrow ECS

Customer Support Associate

Alpharetta, GA · Hybrid

$20 - $25/hr

Customer Support Associate Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions.

New

Celsius

Customer Support Associate

Boca Raton, FL

$16.50 - $22.75/hr

CUSTOMER SUPPORT ASSOCIATE In-Office: Based full-time at CELSIUS ® Headquarters in Boca Raton, FL People Management Responsibilities: No Role Type: Full-Time Position Overview The Customer Support ...

Essence Journey

Remote Customer Support Associate

Chicago, IL · Remote

$18 - $24.75/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...

Celsius

Customer Support Associate

Boca Raton, FL · On-site

$16.50 - $22.75/hr

CUSTOMER SUPPORT ASSOCIATE In-Office: Based full-time at CELSIUS ® Headquarters in Boca Raton, FL People Management Responsibilities: No Role Type: Full-Time Position Overview The Customer Support ...

Essence Journey

Remote Customer Support Associate

Encino, CA · Remote

$18.25 - $25.25/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...

Essence Journey

Remote Customer Support Associate

Passaic, NJ · Remote

$18 - $24.75/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...

Essence Journey

Remote Customer Support Associate

Anaheim, CA · Remote

$18.25 - $25/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...

Essence Journey

Remote Customer Support Associate

Kissimmee, FL · Remote

$15.50 - $21.25/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...

Essence Journey

Remote Customer Support Associate

San Diego, CA · Remote

$18.50 - $25.50/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...

Navigate360

Customer Support Associate

Richfield, OH · On-site +1

$16.25 - $22.50/hr

As a Customer Support Associate in the Customer Operations Department, you will serve as a primary point of contact for transactional customer support requests, ensuring efficient and accurate ...

NAVIGATE360 LLC

Customer Support Associate

Richfield, OH · On-site

$16.25 - $22.50/hr

As a Customer Support Associate in the Customer Operations Department, you will serve as a primary point of contact for transactional customer support requests, ensuring efficient and accurate ...

Wales-Darby, Inc.

Be Seen First

Customer Support Associate

Islandia, NY · On-site

$60K - $70K/yr

Customer Support Associate for Wholesale/Residential Distribution Sales Wales-Darby is a leading Manufacturer's Representative in the HVAC and Plumbing industry serving the greater New York / New ...

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Customer Support Associate information

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$12

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How much do customer support associate jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for customer support associate in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are Customer Support Associates?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges Customer Support Associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What do you do as a customer service associate?

A customer support associate handles customer inquiries, resolves issues, and provides information about products or services. They often communicate via phone, email, or chat, and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.
More about Customer Support Associate jobs
What cities are hiring for Customer Support Associate jobs? Cities with the most Customer Support Associate job openings:
What are the most commonly searched types of Customer Support jobs? The most popular types of Customer Support jobs are:
Who are the top companies hiring for Customer Support Associate jobs? The top employers for Customer Support Associate jobs are:
What states have the most Customer Support Associate jobs? States with the most job openings for Customer Support Associate jobs include:
What job categories do people searching Customer Support Associate jobs look for? The top searched job categories for Customer Support Associate jobs are:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in the United States as of May 2026, with employment types broken down into 4% As Needed, 60% Full Time, 30% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,634 per year, or $20 per hour.

Customer Support Associate

Great Lakes Division inc

Grand Rapids, MI • On-site

$600 - $800/wk

Full-time

Posted 16 days ago

Job description

Job Title: Entry-Level Customer Support Associate

Location: Grand Rapids, MI (In-Person)

Position Type: Full-Time


About UsThe Great Lakes Division works with American-made equipment and products while delivering reliable service and support to our customers. We are a growing team that values professionalism, strong communication, and helping our team grow through mentorship and advancement opportunities.


Position OverviewWe’re hiring a motivated Entry-Level Customer Service Representative to join our team in Grand Rapids. This is a great opportunity for someone looking to start or grow their career in a professional, team-oriented environment. No prior industry experience is required.


What You’ll Do

• Assist customers in person and over the phone

• Answer questions and provide helpful information about our product

• Resolve basic customer concerns and ensure a positive experience

• Keep records of customer interactions

• Work collaboratively with team members to support daily operations

What We’re Looking For

• Must be 18 or older

• Able to start immediately

• Reliable transportation to our Grand Rapids location

• Professional appearance and strong communication skills

• Team-oriented, dependable, and eager to learn

Preferred (Not Required)

• Experience in customer service, retail, hospitality, or sales

What We Offer

• Full-time schedule (Monday–Friday)

• Competitive entry-level pay + generous bonuses

• Weekend bonus opportunities available

• Supportive team environment

• Clear opportunities for advancement

If you're looking for a stable full-time opportunity with room to grow, we encourage you to apply and join our team at The Great Lakes Division. Our HR team typically reaches out within 24- 48 hrs to schedule an interview.