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Weekend Customer Support Jobs (NOW HIRING)

DH Pace

Weekend Customer Support Representative

Olathe, KS · On-site

$16.50 - $21/hr

DH Pace Company, Inc. is growing and aspires to hire Customer Support Representatives to join our Contact Center team in Olathe, KS. We are seeking customer-focused candidates who provides ...

DH Pace

Weekend Customer Support Representative

Olathe, KS · On-site

$15.50 - $21/hr

DH Pace Company, Inc. is growing and aspires to hire Customer Support Representatives to join our Contact Center team in Olathe, KS. We are seeking customer-focused candidates who provides ...

DH Pace

Weekend Customer Support Representative

Olathe, KS · On-site

$15.50 - $21/hr

DH Pace Company, Inc. is growing and aspires to hire Customer Support Representatives to join our Contact Center team in Olathe, KS. We are seeking customer-focused candidates who provides ...

Mercury

Customer Support Specialist - Weekend

San Francisco, CA · On-site +1

$21.25 - $28.50/hr

As a member of our Customer Support team, you'll make sure our users are charmed by warmth and ... Required: you will need to be excited to work at least one weekend day per 5 day shift! * Schedule ...

Nuvo

Customer Support

Denver, CO · On-site

$80K - $140K/yr

Customer Support Nuvo is building the infrastructure that powers trade in the physical goods economy. Every part of modern life depends on physical goods: the food we eat, the fabric we wear, the ...

Flux Defunct

Customer Support

San Francisco, CA

$21.50 - $29.25/hr

You'll take ownership of support processes, develop knowledge resources, and represent the voice of the customer internally. What You'll Do * Provide responsive, empathetic support via chat, email ...

Candid Health

Customer Support

San Francisco, CA · On-site

Our Customer Support team is looking for its next team member to join our 1 year old team. As an early member of this team, you will report into the Customer Support Lead, and will be responsible for ...

Candid Health

Customer Support

San Francisco, CA · On-site +1

Our Customer Support team is looking for its next team member to join our 1 year old team. As an early member of this team, you will report into the Customer Support Lead, and will be responsible for ...

Ultimate LLC

Customer Support

Garland, TX

We are seeking enthusiastic and customer-focused Sales Staff to join our team. The ideal candidates will be responsible for providing exceptional on-site support to customers, assisting them with ...

Tews Company

Customer Support

Tallahassee, FL · On-site

$18 - $24/hr

Or one (1) years' experience providing customer service and technical support with Microsoft Office 365 and Windows 10 or above operating system. * Or Technical certifications from workstation ...

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Weekend Customer Support information

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$10

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$57

How much do weekend customer support jobs pay per hour?

As of May 28, 2026, the average hourly pay for weekend customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Weekend Customer Support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.

What does a Weekend Customer Support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

More about Weekend Customer Support jobs
What cities are hiring for Weekend Customer Support jobs? Cities with the most Weekend Customer Support job openings:
What are the most commonly searched types of Customer Support jobs? The most popular types of Customer Support jobs are:
What states have the most Weekend Customer Support jobs? States with the most job openings for Weekend Customer Support jobs include:
What job categories do people searching Weekend Customer Support jobs look for? The top searched job categories for Weekend Customer Support jobs are:
Weekend Customer Support jobs near you
Infographic showing various Weekend Customer Support job openings in the United States as of May 2026, with employment types broken down into 28% Full Time, 56% Part Time, and 16% Contract. Highlights an 53% Physical, 5% Hybrid, and 42% Remote job distribution, with an average salary of $48,196 per year, or $23.2 per hour.
Weekend Customer Support Representative

Weekend Customer Support Representative

DH Pace

Olathe, KS • On-site

$16.50 - $21/hr

Other

Posted 5 days ago

DH Pace rating

7.3

Company rating: 7.3 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

103rd of 217 rated repair and maintenance companies

Job description

DH Pace Company, Inc. is growing and aspires to hire Customer Support Representatives to join our Contact Center team in Olathe, KS. We are seeking customer-focused candidates who provides exceptional support to residential and commercial customers, accurately processes service and installation tickets, and collaborates with internal teams to address inquiries and concerns.

  • We will consider both part-time and full-time employees!
  • In office position 
  • Schedule: Monday-Friday, 1:00pm-10:00pm (with two consecutive days off) and Saturdays & Sundays from 1:00pm-10:00pm. Part time availability would need to fall within these designated hours. 

Position overview:

  • Schedule and create accurate and complete service tickets for residential and commercial customers.
  • Promote all products and services, quoting accurate pricing when appropriate.
  • Handle customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution.
  • Conduct outbound calls for customer follow-ups as needed.
  • Coordinate with Dispatch teams to prioritize and fulfill customer requests.
  • Update and maintain accurate records of customer interactions in the ERP system.
  • Meet personal/team critical Key Performance Indicators (KPI's).
  • Follow communication procedures, guidelines, and policies.
  • Continuously seek opportunities to improve the customer experience and streamline processes.
  • Ability to work overtime as required OR ability to work additional hours as required.
  • Other duties as assigned.

Qualifications:

  • High school diploma or equivalent with previous experience in customer service or related field.
  • Strong communication skills, both verbal and written.
  • Proficiency in Microsoft Office Suite and CRM software.
  • Excellent organization and multitasking abilities, and the ability to work independently and collaboratively in a team environment.
  • Problem-solving skills and customer-focused mindset with flexibility to adapt to changing priorities and work schedules.

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