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Weekend Customer Support Jobs (NOW HIRING)

DH Pace

Weekend Customer Support Representative

Olathe, KS · On-site

$15.50 - $21/hr

DH Pace Company, Inc. is growing and aspires to hire Customer Support Representatives to join our Contact Center team in Olathe, KS. We are seeking customer-focused candidates who provides ...

Mercury

Customer Support Specialist - Weekend

Portland, OR · On-site

$19 - $25.75/hr

Customer Support Specialist - Weekend San Francisco, CA, New York, NY, Portland, OR, or remote within United States Mercury is building a complete finance stack for startups. Since we launched ...

Mercury

Customer Support Specialist - Weekend

San Francisco, CA · On-site +1

$21.25 - $28.50/hr

As a member of our Customer Support team, you'll make sure our users are charmed by warmth and ... Required: you will need to be excited to work at least one weekend day per 5 day shift! * Schedule ...

Nuvo

Customer Support

Manhattan, NY

$80K - $140K/yr

Customer Support Nuvo is building the infrastructure that powers trade in the physical goods economy. Every part of modern life depends on physical goods: the food we eat, the fabric we wear, the ...

Nuvo

Customer Support

Denver, CO

$80K - $140K/yr

Customer Support Nuvo is building the infrastructure that powers trade in the physical goods economy. Every part of modern life depends on physical goods: the food we eat, the fabric we wear, the ...

Future Secure AI

Customer Support

Austin, TX

As a Customer Support Engineer, you'll be a key point of contact for our customers, providing technical assistance, troubleshooting complex issues, and advocating for their needs within FutureSecure.

Flux

Customer Support

San Francisco, CA · On-site

You'll take ownership of support processes, develop knowledge resources, and represent the voice of the customer internally. What You'll Do * Provide responsive, empathetic support via chat, email ...

Flux Protocol, Inc

Customer Support

San Francisco, CA · On-site

You'll take ownership of support processes, develop knowledge resources, and represent the voice of the customer internally. What You'll Do * Provide responsive, empathetic support via chat, email ...

Flux Protocol

Customer Support

San Francisco, CA

You'll take ownership of support processes, develop knowledge resources, and represent the voice of the customer internally. What You'll Do * Provide responsive, empathetic support via chat, email ...

krg technology inc

Customer Support

Saint Paul, MN

$17.25 - $22/hr

We are looking Customer Support @ St Paul, MN for the below mentioned . Kindly forward me your resume, rate and contact details for further process. I also request you to forward this opportunity to ...

Tews Company

Customer Support

Tallahassee, FL · On-site

$18 - $24/hr

Or one (1) years' experience providing customer service and technical support with Microsoft Office 365 and Windows 10 or above operating system. * Or Technical certifications from workstation ...

Collabera Technologies

Customer Support

Westbrook, ME · Hybrid

$20 - $26/hr

Customer Support Contract: Westbrook, Maine, US Salary Range: 20.00 - 26.00 | Per Hour Job Code: 369883 End Date: 2026-07-05 Days Left: 21 days, 3 hours left Apply Position Details: Job Title:

AA2IT

Customer Support

Houston, TX

$16.25 - $20.75/hr

End To End Supply Chain/Customer Care Support Representative Florham Park Point of contact for communications and escalations as it relates to the daily fulfillment and execution of activities ...

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Weekend Customer Support information

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How much do weekend customer support jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for weekend customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the key skills and qualifications needed to thrive as a Weekend Customer Support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What does a Weekend Customer Support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.
More about Weekend Customer Support jobs
What cities are hiring for Weekend Customer Support jobs? Cities with the most Weekend Customer Support job openings:
What are the most commonly searched types of Customer Support jobs? The most popular types of Customer Support jobs are:
What states have the most Weekend Customer Support jobs? States with the most job openings for Weekend Customer Support jobs include:
What job categories do people searching Weekend Customer Support jobs look for? The top searched job categories for Weekend Customer Support jobs are:
Weekend Customer Support jobs near you
Infographic showing various Weekend Customer Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 22% Full Time, 73% Part Time, 2% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $48,196 per year, or $23.2 per hour.
Weekend Customer Support Representative

Weekend Customer Support Representative

DH Pace

Olathe, KS

$15.50 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

DH Pace rating

7.3

Company rating: 7.3 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

101st of 218 rated repair and maintenance companies

Job description

Why DH Pace?
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.
DH Pace Company, Inc. is growing and aspires to hire Customer Support Representatives to join our Contact Center team in Olathe, KS. We are seeking customer-focused candidates who provides exceptional support to residential and commercial customers, accurately processes service and installation tickets, and collaborates with internal teams to address inquiries and concerns.
  • We will consider both part-time and full-time employees!
  • In office position
  • Schedule: Monday-Friday, 1:00pm-10:00pm (with two consecutive days off) and Saturdays & Sundays from 1:00pm-10:00pm. Part time availability would need to fall within these designated hours.
Position overview:
  • Schedule and create accurate and complete service tickets for residential and commercial customers.
  • Promote all products and services, quoting accurate pricing when appropriate.
  • Handle customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution.
  • Conduct outbound calls for customer follow-ups as needed.
  • Coordinate with Dispatch teams to prioritize and fulfill customer requests.
  • Update and maintain accurate records of customer interactions in the ERP system.
  • Meet personal/team critical Key Performance Indicators (KPI's).
  • Follow communication procedures, guidelines, and policies.
  • Continuously seek opportunities to improve the customer experience and streamline processes.
  • Ability to work overtime as required OR ability to work additional hours as required.
  • Other duties as assigned.
Qualifications:
  • High school diploma or equivalent with previous experience in customer service or related field.
  • Strong communication skills, both verbal and written.
  • Proficiency in Microsoft Office Suite and CRM software.
  • Excellent organization and multitasking abilities, and the ability to work independently and collaboratively in a team environment.
  • Problem-solving skills and customer-focused mindset with flexibility to adapt to changing priorities and work schedules.
#PaceID1
What We Offer
  • Comprehensive medical, dental, and vision coverage - available your first full month
  • Generous paid time off plus paid holidays and floating holidays
  • Company-paid life insurance, short-term disability, and long-term disability
  • 401(k) with employer match
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Voluntary benefits including supplemental life and critical illness coverage
  • Employee discounts for you and your immediate family
  • Competitive compensation with annual performance reviews

Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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