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Weekend Customer Support Jobs in Ohio (NOW HIRING)

Dawson

Customer Support

Columbus, OH

$18/hr

Customer Support Book and Periodical Publishing $18.00 per hour Monday-Friday, Full Availability 7:00am-6:00pm Columbus, Ohio (remote) 5-Month Contract Starts Friday, June 5th, 2026 Why You'll Love ...

ADF Medical

Customer Support Specialist

Westlake, OH · On-site

$16.75 - $22.50/hr

JOB OPENING -- Customer Support Specialist ADF Medical Services Inc. We're hiring a passionate and professional Customer Support Specialist to deliver outstanding service to our patients and clients.

Moodreact

Customer Support Assistant

Holland, OH

Job Overview We are seeking a dependable and professional Customer Support Assistant to help support daily customer communications and administrative operations. This role involves assisting ...

Airgas

Customer Support Specialist

Independence, OH

$20.75/hr

R10081491 Customer Support Specialist (Open) Location: Independence, OH - Rockside Woods Blvd - Management - North BSC How will you CONTRIBUTE and GROW? At Airgas, we are committed to building a ...

Airgas

Customer Support Specialist

Independence, OH · On-site

$20.75/hr

R10081491 Customer Support Specialist (Open) Location: Independence, OH - Rockside Woods Blvd - Management - North BSC How will you CONTRIBUTE and GROW? At Airgas, we are committed to building a ...

Airgas

Customer Support Specialist

Independence, OH

$20.75/hr

R10081491 Customer Support Specialist (Open) Location: Independence, OH - Rockside Woods Blvd - Management - North BSC How will you CONTRIBUTE and GROW? At Airgas, we are committed to building a ...

Airgas

Customer Support Specialist

Independence, OH · On-site

$20.75/hr

R10081491 Customer Support Specialist (Open) Location: Independence, OH - Rockside Woods Blvd - Management - North BSC How will you CONTRIBUTE and GROW? At Airgas, we are committed to building a ...

Airgas

Customer Support Specialist

Independence, OH · On-site

$20.75/hr

R10081491 Customer Support Specialist (Open) Location: Independence, OH - Rockside Woods Blvd - Management - North BSC How will you CONTRIBUTE and GROW? At Airgas, we are committed to building a ...

Acloché

Customer Support Specialist

Lewis Center, OH · On-site

$18 - $20/hr

Acloche has immediate openings for a Customer Support Specialist in Lewis Center. If you're looking for a new opportunity, then look no further! Acloche is looking for a friendly and energetic ...

Acloché LLC

Customer Support Specialist

Lewis Center, OH · On-site

$17 - $23/hr

About the Job Acloche has immediate openings for a Customer Support Specialist in Lewis Center. If you're looking for a new opportunity, then look no further! Acloche is looking for a friendly and ...

Ajilon

Customer Support Specialist

Cleveland, OH · On-site

$17.50 - $23.50/hr

Ajilon - JobID: 7720EAA6-B863-4A44-891F-C76A9B0F9279 [Customer Service Representative] As a Customer Support Specialist at Ajilon, you'll: Handle a high volume of inbound phone calls; Maintain ...

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Weekend Customer Support information

What are the key skills and qualifications needed to thrive as a Weekend Customer Support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.

What does a Weekend Customer Support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the most commonly searched types of Customer Support jobs in Ohio? The most popular types of Customer Support jobs in Ohio are:
What are popular job titles related to Weekend Customer Support jobs in Ohio? For Weekend Customer Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Support jobs in Ohio look for? The top searched job categories for Weekend Customer Support jobs in Ohio are:
What cities in Ohio are hiring for Weekend Customer Support jobs? Cities in Ohio with the most Weekend Customer Support job openings:
Weekend Customer Support jobs near you
Infographic showing various Weekend Customer Support job openings in Ohio as of May 2026, with employment types broken down into 16% Full Time, 75% Part Time, and 9% Contract. Highlights an 53% Physical, 7% Hybrid, and 40% Remote job distribution.
Customer Support

Customer Support

Dawson

Columbus, OH

$18/hr

Contractor

Posted 12 days ago

Job description




Customer Support
Book and Periodical Publishing
$18.00 per hour
Monday-Friday, Full Availability 7:00am-6:00pm
Columbus, Ohio (remote)
5-Month Contract
Starts Friday, June 5th, 2026
Why You’ll Love This Job:
  • An 8-hour shift will be assigned between the hours of 7:00am-6:00pm
  • No interview, applications will be selected based on resumes and writing samples
  • Equipment is provided
What You’ll Do:
  • Handle email and inbound phone call inquiries from customers
  • Educate customers on products
  • Outbound customer follow-up
  • Cases (tickets) will come in daily, and you are responsible for researching and identifying if they are spam
    • If not spam, must identify which client they came from
    • Once identified, they will enter the ticket information into the system so the team can reach out to resolve and address
    • Each ticket or case takes about 3-5 minutes
What We’re Looking For:
  • Strong interpersonal and problem-solving skills with the ability to thrive in a fast-paced, dynamic environment
  • Excellent written and verbal communication skills across all channels: phone, email, chat, and text
  • Demonstrated professionalism and good job tenure with a willingness to continuously learn and grow
  • Strong technical aptitude, including proficiency in Microsoft Excel and the ability to navigate multiple systems simultaneously
  • Exceptional typing skills and keen attention to detail
  • Reliable attendance and a commitment to punctuality: dependable, consistent presence is essential
  • No planned time off during the first 90 days of employment
  • Secure, dedicated home internet connection meeting minimum speed requirements (public internet is not permitted)
  • Dependable transportation and willingness to report to the Grandview office as needed, particularly in the event of internet or home office disruptions
Apply Today!
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About Dawson
Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.

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