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Weekend Customer Support Jobs in Ohio (NOW HIRING)

Dawson

Customer Support Specialist

Columbus, OH

$18 - $20/hr

Customer Support Specialist Outdoor Power Equipment $18.00-$20.00 per hour Monday-Friday, 8:30am-5:00pm Galloway, Ohio (onsite) Temp to Hire Why You'll Love This Job: * After being hired on, the ...

BDI

Customer Support Specialist

Cincinnati, OH

$17.25 - $23.25/hr

Description The Customer Support Specialist is responsible for customer and sales support through various duties, including but not limited to entering and maintaining sales orders, purchasing ...

Cprime

Customer Support Specialist

Cincinnati, OH

$19 - $20/hr

Specialist 2, Customer Support Contract: 3+ months- Contract-to-Hire Location: Blue Ash, OH (no remote work available) Onsite in Blue Ash, OH (no remote work available) Start: 04/27 Schedule: Mon-Fri ...

Dawson

Be Seen First

Customer Support Specialist

Columbus, OH · On-site

$18 - $20/hr

Customer Support Specialist Outdoor Power Equipment $18.00-$20.00 per hour Monday-Friday, 8:30am-5:00pm Galloway, Ohio (onsite) Temp to Hire Why You'll Love This Job: * After being hired on, the ...

Cprime

Customer Support Specialist

Cincinnati, OH · On-site

$20/hr

Specialist 2, Customer Support Contract: 3+ months- Contract-to-Hire Location: Blue Ash, OH (no remote work available) Onsite in Blue Ash, OH (no remote work available) Start: 04/27 Schedule: Mon-Fri ...

NAVIGATE360 LLC

Customer Support Associate

Richfield, OH · On-site

$16.25 - $22.50/hr

As a Customer Support Associate in the Customer Operations Department, you will serve as a primary point of contact for transactional customer support requests, ensuring efficient and accurate ...

Dawson

Customer Support Specialist

Columbus, OH

$21.75/hr

Customer Support Specialist Development $21.75 per hour Monday-Friday, 11:30am-8:00pm Columbus, Ohio (Onsite) Contract Through August Why You'll Love This Job: * Join an entrepreneurial company ...

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All JobsCustomer Support JobsWeekend Customer Support JobsWeekend Customer Support Jobs in Ohio

Weekend Customer Support information

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the key skills and qualifications needed to thrive as a Weekend Customer Support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What does a Weekend Customer Support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.
What are the most commonly searched types of Customer Support jobs in Ohio? The most popular types of Customer Support jobs in Ohio are:
What are popular job titles related to Weekend Customer Support jobs in Ohio? For Weekend Customer Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Support jobs in Ohio look for? The top searched job categories for Weekend Customer Support jobs in Ohio are:
What cities in Ohio are hiring for Weekend Customer Support jobs? Cities in Ohio with the most Weekend Customer Support job openings:
Weekend Customer Support jobs near you
Infographic showing various Weekend Customer Support job openings in Ohio as of July 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.
Customer Support Specialist

Customer Support Specialist

McSteen Land Surveyors

Wickliffe, OH • On-site

$17/hr

Full-time

Re-posted 24 days ago

Job description

McSteen is Hiring!
McSteen is looking to add a Customer Support Specialist to our growing team serving clients throughout Ohio.
This position is based in our Wickliffe, Ohio office during the training period. Following successful completion of training and demonstrated job proficiency, employees may be eligible for a hybrid work schedule.
We are seeking a motivated, self-starting individual who is eager to learn, enjoys helping people, and wants to help build the best customer service experience in the surveying industry.
As a Customer Support Specialist, you will work closely with our Customer Support Team Lead and customer support team to assist clients, process orders, and support daily operations. In this role, you'll communicate with clients through both email and phone while working closely with teams across the organization to coordinate projects, solve problems, and deliver an exceptional customer experience.
Key Responsibilities:
  • Respond to client questions and provide status updates via email and phone
  • Assist with order processing and order management
  • Assist with researching property information and collecting required project documentation
  • Coordinate with internal departments to ensure timely project completion
  • Support inspection-related communication and documentation, including reviewing inspection information and assisting with client updates and report delivery
  • Assist with compiling, reviewing, and issuing final draw inspection reports in coordination with the Inspections Team Lead
  • Maintain accurate records and documentation within company systems
  • Provide exceptional customer service and help resolve client concerns professionally

You will work alongside a team of surveying professionals who are dedicated to delivering high-quality work and exceptional service. From our field crews and drafting department to our processing and sales teams, we value professionalism, teamwork, and continuous improvement.
What We Offer:
  • Starting pay of $17.00 per hour
  • Participation in annual bonus pool
  • Competitive compensation
  • Benefits package
  • Casual work environment
  • Opportunities for growth and advancement

Qualifications:
  • High school diploma or equivalent
  • Customer service experience preferred
  • Some experience with the product or service to which the specialist will be assigned preferred
  • Excellent communication skills with clients and coworkers
  • Strong written communication skills
  • Comfortable speaking with clients on the phone
  • Comfortable working across multiple systems and learning new software quickly
  • Strong organizational and multitasking abilities
  • Detail-oriented and dependable
  • Eager to learn and grow within the company
  • Dedicated to providing an exceptional customer service experience

This is not a high-volume call center role; it requires strong attention to detail, accuracy in documentation, and the ability to manage multiple concurrent workflows.
Physical Requirements:
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times

If you enjoy helping people, solving problems, and working as part of a supportive team, we'd love to hear from you!
If you are looking for a career and not merely a job - where your ideas are valued and you can make a difference - we are looking for you! We have a great retention rate due to our flexible work environment and the camaraderie amongst our staff.
We are an equal opportunity employer and value diversity at our company. We do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws.

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