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Customer Service Representative Jobs in Ohio (NOW HIRING)

CFS

Customer Service Representative

Richfield, OH

$15 - $20.25/hr

Customer Service Representative Overview- The Customer Service Representative provides fast, friendly support to customers through phone, email, and chat. This role resolves inquiries, processes ...

Global Channel Management

Customer Service Rep

Mason, OH · On-site

$15 - $20.50/hr

About the job Customer Service Rep Customer Service Rep needs 2+ years of experience Customer Service Rep requires: Availability to work from 12:30pm until midnight M-F and 10:30am 7pm on Saturdays ...

Domino's Pizza LLC

Customer Service Rep

Georgetown, OH · On-site

$15.25 - $20.75/hr

Customer Service Rep Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's Pizza LLC

Customer Service Rep

Bethel, OH · On-site

$15.25 - $20.75/hr

Customer Service Rep Customer Service Representative Duties and Responsibilities: We are looking for customer service representatives with hustle, personality, and people skills. Customer service ...

Domino's Pizza LLC

Customer Service Rep

Cincinnati, OH · On-site

$15.25 - $21/hr

Customer Service Rep Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's Pizza LLC

Customer Service Rep

Batavia, OH · On-site

$14.75 - $20/hr

Customer Service Rep Customer Service Representative We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible ...

NLB Trucking LLC

OH · On-site

$15.50 - $21/hr

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of ...

CFS

Customer Service Representative

Troy, OH

$41K - $52K/yr

Customer Service Representative On-site | Troy, OH Salary: $41,000-52,000 About the Company Our client, who is a well-established manufacturing organization, is seeking a Customer Service ...

CTC

Be Seen First

Customer Service Representative

Youngstown, OH · On-site

$17/hr

Job Title/ - Customer Service Rep - incoming / outgoing calls, email and text communication, follow through, data entry, frame ordering - manufacturing optical lab. not retail calls. Location Address ...

UASA

Customer Service Representative

Columbus, OH · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Service Representative (CSR) Central Ohio Appliance Repair Inc. is currently interviewing for an experienced Customer Service Representative (CSR). Central Ohio Appliance Repair, a family ...

Sila Services

Customer Service Representative

Niles, OH

$15 - $17/hr

As a CSR on our team, you'll have the opportunity to showcase your expertise, tackle exciting projects, and make a real difference in the lives of our customers. From servicing systems to diagnosing ...

Domino's

Customer Service Rep

Cincinnati, OH · On-site

$15.25 - $21/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's Pizza

Customer Service Rep

Bethel, OH · On-site

$15.25 - $20.75/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's

Customer Service Rep

Batavia, OH · On-site

$14.75 - $20/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's Pizza

Customer Service Rep

West Union, OH · On-site

$14.50 - $19.50/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Ohio

Customer Service Representative information

See Ohio salary details

$9

$17

$25

How much do customer service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer service representative in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

Is remote customer service representative a stressful job?

Remote customer service representatives often experience stress due to handling customer complaints, meeting performance metrics, and managing high call volumes. However, stress levels can vary based on workload, support tools, and individual coping skills, with some finding remote work more flexible and less stressful than in-office roles.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Ohio?

The most popular types of Customer Service Representative jobs in Ohio are:

What are popular job titles related to Customer Service Representative jobs in Ohio?

For Customer Service Representative jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative jobs in Ohio look for?

The top searched job categories for Customer Service Representative jobs in Ohio are:

What cities in Ohio are hiring for Customer Service Representative jobs?

Cities in Ohio with the most Customer Service Representative job openings:

What are popular job titles related to Customer Service Representative jobs in OH?

For Customer Service Representative jobs in OH, the most frequently searched job titles are:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $37,170 per year, or $17.9 per hour.

Customer Service Representative (CSR)

Wetz Warehousing LLC

Marietta, OH • On-site

$12.50 - $17/hr

Full-time

Posted 9 days ago

Job description

About Company:

Wetz Warehousing LLC (http://www.wetzcompanies.com/) is a leading provider of 3rd party logistics, advanced distribution, and value-add industrial services in the Marietta, OH area. We are looking for top notch talent to join our team.

About the Role:

The Customer Service Representative (CSR) in the transportation and warehousing industry plays a critical role in ensuring seamless communication between the company and its clients. This position is responsible for directing workflow, resolving issues, and providing accurate information related to transportation logistics and warehousing services. The CSR facilitates continual service improvement by collaborating with internal teams to enhance service delivery. Success in this role directly impacts customer satisfaction, operational efficiency, and the company’s reputation in a competitive market. Ultimately, the CSR contributes to building strong, lasting relationships with customers by delivering timely, professional, and effective support.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proficiency in basic computer operations, including Windows software and internet navigation.
  • Strong verbal communication skills with the ability to interact professionally with customers and team members.
  • Experience or familiarity with data entry and managing customer information.
  • Basic understanding of transportation logistics and warehousing concepts.

Preferred Qualifications:

  • Previous experience in a customer service role within the transportation or warehousing industry.
  • Knowledge of continual service improvement methodologies and practices.
  • Experience using customer relationship management (CRM) software.
  • Ability to work effectively in a team-oriented environment.
  • Additional training or certification related to logistics or supply chain management.

Responsibilities:

  • Respond promptly and professionally to customer inquiries via email, phone, and other communication channels.
  • Manage and update customer information and service requests using company computer systems and data entry tools.
  • Coordinate with transportation and warehousing teams to track shipments, resolve delivery issues, and provide status updates to customers.
  • Identify opportunities for continual service improvement by collecting customer feedback and reporting trends to management.
  • Maintain accurate records of customer interactions and transactions to ensure compliance with company policies and industry regulations.
  • Collaborate with team members to foster positive relationships and support a cohesive work environment.
  • Utilize Windows software and internet tools to access information, document cases, and communicate effectively.

Skills:

The required skills such as email and internet proficiency, computer basics, and Windows software skills are essential for daily communication, data entry, and accessing logistics information. Verbal communication skills enable the CSR to interact clearly with customers and drivers, ensuring they are understood and directed. Knowledge of transportation logistics and warehousing allows the CSR to provide accurate information and coordinate effectively with operational teams. Continual service improvement skills help the CSR identify areas for enhancing customer experience and contribute to process optimization. Building and maintaining strong team relationships supports collaboration and a positive work environment, which is vital for resolving complex customer issues efficiently.