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Customer Service Representative Jobs in Ohio (NOW HIRING)

Global Channel Management

Customer Service Rep

Mason, OH · On-site

$15 - $20.50/hr

About the job Customer Service Rep Customer Service Rep needs 2+ years of experience Customer Service Rep requires: * Availability to work from 12:30pm until midnight M-F and 10:30am 7pm on Saturdays ...

NLB Trucking LLC

OH · On-site

$15.50 - $21/hr

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of ...

K9 Resorts Hilliard

Be Seen First

Customer Service Representative

Hilliard, OH · On-site

$14 - $15/hr

Title: -Customer Service Representative Reports to: General Manager / Resort Owner ***Must Be 18+ to apply!!! Customer Service Representative The Customer Service Representative is responsible for ...

Urgent

UASA

Customer Service Representative

Columbus, OH · On-site

$15/hr

Customer Service Representative (CSR) Central Ohio Appliance Repair Inc. is currently interviewing for an experienced Customer Service Representative (CSR). Central Ohio Appliance Repair, a family ...

K9 Resorts Hilliard

Be Seen First

Customer Service Representative

Hilliard, OH · On-site

$14 - $15/hr

Title: -Customer Service Representative Reports to: General Manager / Resort Owner ***Must Be 18+ to apply!!! Customer Service Representative The Customer Service Representative is responsible for ...

Urgent

Sila Services

Customer Service Representative

Niles, OH

$15 - $17/hr

As a CSR on our team, you'll have the opportunity to showcase your expertise, tackle exciting projects, and make a real difference in the lives of our customers. From servicing systems to diagnosing ...

New

Domino's

Customer Service Rep

Batavia, OH · On-site

$14.75 - $20/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's Franchise

Customer Service Rep

Bethel, OH

$15.25 - $20.75/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's Franchise

Customer Service Rep

Mount Orab, OH

$14.25 - $19.25/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's Pizza

Customer Service Rep

Georgetown, OH · On-site

$15.25 - $20.75/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's Franchise

Customer Service Rep

Cincinnati, OH

$15.25 - $21/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's

Customer Service Rep

Huron, OH · On-site

$14 - $19.25/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Ohio

Customer Service Representative information

See Ohio salary details

$9

$17

$25

How much do customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer service representative in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

Is remote customer service representative a stressful job?

Remote customer service representatives often experience stress due to handling customer complaints, meeting performance metrics, and managing high call volumes. However, stress levels can vary based on workload, support tools, and individual coping skills, with some finding remote work more flexible and less stressful than in-office roles.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.
More about Customer Service Representative jobs
What are the most commonly searched types of Customer Service Representative jobs in Ohio? The most popular types of Customer Service Representative jobs in Ohio are:
What are popular job titles related to Customer Service Representative jobs in Ohio? For Customer Service Representative jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative jobs in Ohio look for? The top searched job categories for Customer Service Representative jobs in Ohio are:
What cities in Ohio are hiring for Customer Service Representative jobs? Cities in Ohio with the most Customer Service Representative job openings:
What are popular job titles related to Customer Service Representative jobs in OH? For Customer Service Representative jobs in OH, the most frequently searched job titles are:
Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,170 per year, or $17.9 per hour.

Customer Service Representative (CSR)

Sparkbit 360

Cincinnati, OH • On-site

$15.25 - $21/hr

Other

Re-posted 9 days ago

Job description

Customer Service Representative (CSR)

Cincinnati, Ohio, United States

$ 19.00 - 29.00 (US Dollar)

About the job Customer Service Representative (CSR)

At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, we are dedicated to helping businesses like yours thrive in an ever-evolving world.

Position Overview: We are searching for an Entry-Level Customer Service Representative (CSR) to support daily customer interactions and service operations. Responsibilities:

  • Respond to customer inquiries via phone, email, or in person
  • Provide accurate information regarding services and procedures
  • Resolve basic customer concerns in a professional manner
  • Maintain updated customer records and documentation
  • Coordinate with internal teams to support customer needs
  • Follow company policies to ensure service consistency

Qualifications:

  • High school diploma or equivalent required
  • Strong verbal and written communication skills
  • Customer-focused, reliable, and professional attitude
  • Ability to multitask and work in a fast-paced environment
  • Basic computer and data entry skills

What We Offer:

  • Competitive pay
  • Opportunities for advancement
  • Professional development and training
  • Supportive and collaborative team environment
  • Travel opportunities (if applicable)

Apply