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Associate Customer Service Representative Jobs in Ohio

Pearson

Associate, Customer Service

Columbus, OH · On-site

$13.50 - $18.75/hr

SUMMARY The Customer Service Representative - Continuing Education is responsible for generating approval, denial, and renewal letters for courses and providers, distributing these notices via email.

Mark Rink.

Customer Service Representative

Cincinnati, OH · On-site

$15.25 - $21/hr

Customer Service Representative At Linked Light Pulse, we're not just a sales company; we're your ... Associate's or Bachelor's degree preferred * Previous experience in customer service or a related ...

LHH US

Customer Service Representative

Aurora, OH

$23/hr

Customer Service Representative (Temp-to-Hire) Near Aurora, OH Up to $23/hour LHH is partnering ... Victoria Daggett Benefit offerings available for our associates include medical, dental, vision ...

LHH US

Customer Service Representative

Aurora, OH

$23/hr

Customer Service Representative (Temp-to-Hire) Near Aurora, OH Up to $23/hour LHH is partnering ... Victoria Daggett Benefit offerings available for our associates include medical, dental, vision ...

NESCO Inc

Customer Service Representative

Mentor, OH · On-site

$17/hr

Customer Service Representative Pay: Starting at $17.00/hour - DOE| Full-Time Nesco Resource is ... Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC ...

Global Channel Management

Customer Service Rep

Mason, OH · On-site

$15 - $20.50/hr

About the job Customer Service Rep Customer Service Rep needs 2+ years of experience Customer Service Rep requires: * Availability to work from 12:30pm until midnight M-F and 10:30am 7pm on Saturdays ...

CFS

Customer Service Representative

Richfield, OH · On-site

$15 - $20.25/hr

Customer Service Representative Overview- The Customer Service Representative provides fast, friendly support to customers through phone, email, and chat. This role resolves inquiries, processes ...

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All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Ohio

Associate Customer Service Representative information

See Ohio salary details

$8

$16

$26

How much do associate customer service representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for associate customer service representative in Ohio is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $18.27 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the most commonly searched types of Customer Service Representative jobs in Ohio?

The most popular types of Customer Service Representative jobs in Ohio are:

What cities in Ohio are hiring for Associate Customer Service Representative jobs?

Cities in Ohio with the most Associate Customer Service Representative job openings:

Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Ohio as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,889 per year, or $16.3 per hour.

Sales Associate / Customer Service Representative

Westlake, OH • On-site

Drybar Shops
See more jobs at Drybar Shopsexternal

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

OverviewJoin the Drybar Team as a Sales Associate!

At Drybar, we keep things simple: focus on one thing and be the best at it. For us, that means creating amazing blowouts and unforgettable experiences.

No cuts. No color. Just blowouts.

We're looking for an energetic, friendly, and sales-driven Sales Associate / Customer Service Representative to be the welcoming face of Drybar. In this role, you'll help create a fun, polished experience for every client-from the moment they walk through the door until they leave feeling confident and beautiful.

Why You'll Love Working at Drybar
  • Free Drybar services
  • Bonuses for membership sales
  • Flexible scheduling
  • Discounts on all retail products
  • A clear career path with opportunities for professional growth
  • Ongoing training and development
  • A fun, fast-paced, team-focused environment
ResponsibilitiesWhat You'll Do
  • Welcome clients and create a warm, upbeat experience
  • Manage appointments, check-ins, checkouts, and front desk operations
  • Educate clients about Drybar memberships, services, and retail products
  • Recommend products and services based on each client's needs
  • Process transactions accurately using the point-of-sale system
  • Help maintain an organized, polished, and welcoming shop environment
  • Solve client concerns calmly, professionally, and efficiently
  • Support the team during busy shifts and special events
QualificationsWhat We're Looking For
  • At least one year of experience in a fast-paced, customer-focused environment, such as retail, hospitality, sales, front desk, or salon services
  • Previous point-of-sale system experience strongly preferred
  • Salon or spa experience is a plus, but not required
  • High school diploma or equivalent
  • Strong communication, sales, and customer service skills
  • The ability to multitask and stay organized in a busy environment
  • Excellent problem-solving and troubleshooting abilities
  • A positive, professional attitude-even under pressure
  • A track record of providing above-and-beyond customer service
  • The ability to stand and walk for the majority of a six- to eight-hour shift
  • Confidence using technology and learning new systems
  • A team-first mindset and willingness to jump in wherever needed

If you're passionate about creating memorable experiences, connecting with clients, and being part of a supportive and energetic team, we'd love to meet you!

Legal Disclaimer2023 DB Franchise, LLC ("DBF"). Each Drybar shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners' shops are their employees, not those of DBF. Drybar + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.

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