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Customer Service Representative Evening Jobs in Ohio

Global Channel Management

Customer Service Rep

Mason, OH · On-site

$15 - $20.50/hr

About the job Customer Service Rep Customer Service Rep needs 2+ years of experience Customer Service Rep requires: * Availability to work from 12:30pm until midnight M-F and 10:30am 7pm on Saturdays ...

NLB Trucking LLC

OH · On-site

$15.50 - $21/hr

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of ...

K9 Resorts Hilliard

Be Seen First

Customer Service Representative

Hilliard, OH · On-site

$14 - $15/hr

Title: -Customer Service Representative Reports to: General Manager / Resort Owner ***Must Be 18+ to apply!!! Customer Service Representative The Customer Service Representative is responsible for ...

Urgent

UASA

Customer Service Representative

Columbus, OH · On-site

$15/hr

Customer Service Representative (CSR) Central Ohio Appliance Repair Inc. is currently interviewing for an experienced Customer Service Representative (CSR). Central Ohio Appliance Repair, a family ...

K9 Resorts Hilliard

Be Seen First

Customer Service Representative

Hilliard, OH · On-site

$14 - $15/hr

Title: -Customer Service Representative Reports to: General Manager / Resort Owner ***Must Be 18+ to apply!!! Customer Service Representative The Customer Service Representative is responsible for ...

Urgent

Sila Services

Customer Service Representative

Niles, OH

$15 - $17/hr

As a CSR on our team, you'll have the opportunity to showcase your expertise, tackle exciting projects, and make a real difference in the lives of our customers. From servicing systems to diagnosing ...

New

Domino's

Customer Service Rep

Batavia, OH · On-site

$14.75 - $20/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's Franchise

Customer Service Rep

Bethel, OH · On-site

$15.25 - $20.75/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

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All JobsCustomer Service Representative Evening JobsCustomer Service Representative Evening Jobs in Ohio

Customer Service Representative Evening information

What are the unique challenges of working as a customer service representative evening?

Evening Customer Service Representatives often handle customer inquiries outside of standard business hours, which can include managing urgent concerns or assisting clients from different time zones. This shift may mean working with fewer on-site supervisors or support staff, requiring strong problem-solving skills and a high degree of independence. Additionally, evening shifts can involve a different customer demographic, such as individuals needing after-hours support, making adaptability and patience especially important. Team communication is typically managed through digital tools and scheduled check-ins to ensure continuity and support across shifts.

What is a customer service representative evening?

Customer Service Representative Evening positions are roles where individuals assist customers with inquiries, complaints, or support needs during evening hours, typically after standard business times. These representatives handle phone calls, emails, or chats, providing information, resolving issues, and ensuring customer satisfaction. The evening shift is ideal for those who need daytime flexibility or who thrive in later work hours. Often, these positions are found in call centers or companies with 24/7 customer support. Strong communication skills and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer service representative evening, and why are they important?

To thrive as a Customer Service Representative Evening, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online chat platforms is often required. Patience, resilience, and a positive attitude are essential soft skills for handling challenging customer interactions during off-peak hours. These skills ensure effective problem resolution, high customer satisfaction, and reliable support outside standard business hours.

What is the difference between Customer Service Representative Evening vs Customer Service Representative Day?

AspectCustomer Service Representative EveningCustomer Service Representative Day
Work HoursTypically evening shifts from 4 PM to 12 AMStandard daytime shifts from 8 AM to 4 PM or 9 AM to 5 PM
Work EnvironmentSame call centers or customer support offices, often quieter in eveningsSame environments, busier during regular business hours
Required CredentialsHigh school diploma or equivalent; customer service experienceSame as evening shift, often with more daytime availability
Employer & Industry UsageCommon in retail, telecom, and service industries with 24/7 supportStandard business hours support in similar industries

Both roles require similar skills and credentials, but the main difference lies in working hours. Evening shifts cater to customers outside regular business hours, while day shifts serve customers during standard hours. Your choice depends on your schedule preference and availability.

What are the most commonly searched types of Customer Service Representative jobs in Ohio? The most popular types of Customer Service Representative jobs in Ohio are:
What cities in Ohio are hiring for Customer Service Representative Evening jobs? Cities in Ohio with the most Customer Service Representative Evening job openings:
Customer Service Representative Evening jobs near you
Infographic showing various Customer Service Representative Evening job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Representative (CSR)

Sparkbit 360

Cincinnati, OH • On-site

$15.25 - $21/hr

Other

Re-posted 9 days ago

Job description

Customer Service Representative (CSR)

Cincinnati, Ohio, United States

$ 19.00 - 29.00 (US Dollar)

About the job Customer Service Representative (CSR)

At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, we are dedicated to helping businesses like yours thrive in an ever-evolving world.

Position Overview: We are searching for an Entry-Level Customer Service Representative (CSR) to support daily customer interactions and service operations. Responsibilities:

  • Respond to customer inquiries via phone, email, or in person
  • Provide accurate information regarding services and procedures
  • Resolve basic customer concerns in a professional manner
  • Maintain updated customer records and documentation
  • Coordinate with internal teams to support customer needs
  • Follow company policies to ensure service consistency

Qualifications:

  • High school diploma or equivalent required
  • Strong verbal and written communication skills
  • Customer-focused, reliable, and professional attitude
  • Ability to multitask and work in a fast-paced environment
  • Basic computer and data entry skills

What We Offer:

  • Competitive pay
  • Opportunities for advancement
  • Professional development and training
  • Supportive and collaborative team environment
  • Travel opportunities (if applicable)

Apply