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Customer Support Jobs (NOW HIRING)

Customer Support

San Francisco, CA · On-site

$21.50 - $29.25/hr

What you need to be successful * 6 months of customer support experience in tech, ideally early to midstage startup * A strong customer obsession and excitement to help small business owners succeed

Customer Support

Muscatine, IA · On-site

$20 - $22/hr

Provide effective sales service support for all customers by efficiently processing all customer orders and monitoring the shipment. Assist the Foremost sales team, as needed, in the development of ...

Customer Support

Somers, CT · On-site

$18 - $22/hr

Position Overview We are seeking a reliable, customer-oriented Farm Customer Support to support both our feed store and hay deliveries. This hybrid role balances physical outdoor tasks (like loading ...

Customer Support Representative (Manufacturing) ? Pasadena, TX (Onsite for Training → Remote After Training) ? $24/hr | 4-Month Contract | Potential for Permanent Hire ? Monday-Friday | 8:00 AM-5 ...

Customer Support

Tallahassee, FL · On-site

$18 - $24/hr

Or one (1) years' experience providing customer service and technical support with Microsoft Office 365 and Windows 10 or above operating system. * Or Technical certifications from workstation ...

MERCHANT SUPPORT Enhanced Payment Systems -- Chicago, IL Full-Time | In-Office Enhanced Payment Systems is looking for a confident, customer-focused professional to join our Merchant Support ...

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative to join our Contact Center team in Olathe, KS. This in office position is seeking customer-focused ...

Customer Support

Austin, TX · On-site

$16.75 - $21.50/hr

About the Role As part of our Member Experience team, you will play a vital role in delivering unparalleled support, working directly with customers to provide a world-class experience. You will be ...

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

This in office position is seeking customer-focused candidates who provides exceptional support to residential and commercial customers, accurately processes service and installation tickets, and ...

Customer Support

Carrollton, OH · On-site

$13.25 - $17/hr

Support Our Customers - Greet, assist, and provide solutions with a smile, both in-person and over the phone. * Learn the Business - Get cross-trained in multiple departments while gaining valuable ...

Customer Support

South Charleston, WV · On-site

$14.75 - $19/hr

Agent/ Customer Service Representative Location: South Charleston, WV Day shift: 8 AM EST - 8 PM EST The candidate should be comfortable working any shift from 8 AM EST - 8 PM EST (Monday- Friday ...

Open Positions We have an immediate opening on our Logistics/Customer Support Team. We have a hybrid workplace in our downtown Berthoud, CO headquarters. (This position can be performed mostly ...

Customer Support Specialist Financial Services and Mobile App Chat Support Customer Support plays a central role in how families experience Fabric by Gerber Life. As we continue building financial ...

Training Support Services (TSS) / Customer Service Duration: Long term contract Location: San Antonio, TX 78229 NOTE: Hourly rate $10/hr, although after 90 days you get a 20% or 30% raise depending ...

The Customer Support Specialist manages incoming customer support issues, ensuring timely resolution and exceptional service for Wayvia products and services. This role involves addressing technical ...

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Customer Support information

See salary details

$12

$19

$28

How much do customer support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What does a customer support role do?

A customer support role involves assisting customers with inquiries, resolving issues, and providing information about products or services. It requires strong communication skills, problem-solving abilities, and often the use of support tools like ticketing systems or live chat platforms.
More about Customer Support jobs

What cities are hiring for Customer Support jobs?

Cities with the most Customer Support job openings:

What are the most commonly searched types of Customer Support jobs?

The most popular types of Customer Support jobs are:

Who are the top companies hiring for Customer Support jobs?

The top employers for Customer Support jobs are:

What states have the most Customer Support jobs?

States with the most job openings for Customer Support jobs include:

Infographic showing various Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Customer Support

Port Washington, NY • On-site

Global Channel Management
Recruiting and Staffing Services • 11 - 50 employees

$20/hr

Other

Re-posted 20 days ago


Job description

About the job Customer Support
Customer Support needs 3+ years experience
Customer Support requires:

  • SAP
  • Optical industry
  • Bilingual French@$20/HR
  • English@$17/hr
  • 1+ years call center, hospitality, customer service,
  • Temp remote role
  • Strong PC skills
  • MS Office
  • Must pickup equipment in
Customer Support duties:
  • Answers incoming calls
  • Processed orders
  • Resolved customers complaints
  • Correctly documents customer interactions and tracks call types. Maintains support service levels and upholds Customer Service standards
  • . Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.
  • Takes inbound phone calls for up-to 90% of assigned shift.
  • Performs all other duties as assigned.

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

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