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Customer Support Jobs (NOW HIRING)

Our Customer Support team is looking for its next team member to join our 1 year old team. As an early member of this team, you will report into the Customer Support Lead, and will be responsible for ...

Customer Support

San Francisco, CA ยท On-site

$22 - $29.50/hr

You'll take ownership of support processes, develop knowledge resources, and represent the voice of the customer internally. What You'll Do * Provide responsive, empathetic support via chat, email ...

Customer Support

San Francisco, CA ยท On-site

$22 - $29.50/hr

You'll take ownership of support processes, develop knowledge resources, and represent the voice of the customer internally. What You'll Do * Provide responsive, empathetic support via chat, email ...

Customer Support

Warminster, PA ยท On-site

$17 - $21.75/hr

Position Overview We are seeking a consultative, detail-oriented Customer Support & Order Coordinator with experience in a manufacturing, industrial, or B2B environment. In this role, you will be the ...

Customer Support

Warminster, PA ยท On-site

$17 - $21.75/hr

Position Overview We are seeking a consultative, detail-oriented Customer Support & Order Coordinator with experience in a manufacturing, industrial, or B2B environment. In this role, you will be the ...

Customer Support

Tallahassee, FL ยท On-site

$18 - $24/hr

Or one (1) years' experience providing customer service and technical support with Microsoft Office 365 and Windows 10 or above operating system. * Or Technical certifications from workstation ...

Customer Support

Olathe, KS

$16.50 - $21/hr

This in office position is seeking customer-focused candidates who provides exceptional support to residential and commercial customers, accurately processes service and installation tickets, and ...

Customer Support

Manhattan, NY ยท On-site

$70K - $125K/yr

Customer Support Representative Candid Health is building a platform to make medical billing easy, so healthcare providers can get paid. Our Customer Support team is looking for its next team member ...

Customer Support

San Francisco, CA ยท On-site

$20 - $25.50/hr

You'll take ownership of support processes, develop knowledge resources, and represent the voice of the customer internally. What You'll Do * Provide responsive, empathetic support via chat, email ...

Customer Support

Norfolk, VA ยท On-site

$14/hr

You will receive calls from current customers needing technical support with their mobile medical, security alert device. Our product and the service it provides helps rescue over 5,000 individuals ...

Customer Support

Manhattan, NY ยท On-site

$19.75 - $26.75/hr

Support HR Consultants, who act as Team Leads for 2-3 E|H clients * Edit and update key HR documents * Deliver polished final product on or before deadline * Research HR or legal policies where ...

Customer Support

Olathe, KS

$16.50 - $21/hr

We are seeking customer-focused candidates who have excellent communication and technical skills. This is an excellent entry-level opportunity at DH Pace Company! The available work schedules are:

At Stax, Customer Support isn't just about answering questions. It's about empowering businesses, solving real problems, and delivering every interaction with both knowledge and heart. Come be part ...

The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I & II: This role serves as first ...

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Customer Support information

See salary details

$12

$19

$28

How much do customer support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

More about Customer Support jobs
What cities are hiring for Customer Support jobs? Cities with the most Customer Support job openings:
What are the most commonly searched types of Customer Support jobs? The most popular types of Customer Support jobs are:
What states have the most Customer Support jobs? States with the most job openings for Customer Support jobs include:
Infographic showing various Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Customer Support

Global Channel Management

Port Washington, NY โ€ข On-site

$20/hr

Other

Re-posted 29 days ago


Job description

About the job Customer Support
Customer Support needs 3+ years experience
Customer Support requires:

  • SAP
  • Optical industry
  • Bilingual French@$20/HR
  • English@$17/hr
  • 1+ years call center, hospitality, customer service,
  • Temp remote role
  • Strong PC skills
  • MS Office
  • Must pickup equipment in
Customer Support duties:
  • Answers incoming calls
  • Processed orders
  • Resolved customers complaints
  • Correctly documents customer interactions and tracks call types. Maintains support service levels and upholds Customer Service standards
  • . Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.
  • Takes inbound phone calls for up-to 90% of assigned shift.
  • Performs all other duties as assigned.

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

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