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Customer Support Jobs in Michigan (NOW HIRING)

STRADA Search Group

Customer Support Specialist

Howell, MI · On-site

$18 - $21/hr

Customer Support Specialist Work Hours: 8:00am to 5:00pm, Monday through Friday, some overtime. Primary Job Function: Customer Support Specialists are responsible for fielding all customer inquiries ...

Alphabe Insight

Customer Support Specialist

Detroit, MI

$16.50 - $22.25/hr

Customer Support Specialist At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. We ...

New

Adecco

Customer Support Agents

Fremont, MI

$14.93/hr

As a Customer Support Agent, you will answer customer inquiries primarily by phone, with occasional support through email, chat, or text. Responsibilities include providing basic information about ...

Adecco

Customer Support Agents

Fremont, MI

$14.93/hr

As a Customer Support Agent, you will answer customer inquiries primarily by phone, with occasional support through email, chat, or text. Responsibilities include providing basic information about ...

Alphabe Insight Inc

Customer Support Specialist

Detroit, MI · On-site

$17.75 - $24/hr

We are seeking a dedicated and passionate Customer Support Specialist to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional ...

New

DISHER

Customer Support Technician

Plainwell, MI · On-site

$15 - $20.25/hr

Customer Support Technician - Plainwell, Michigan DISHER is currently partnering with a leading global provider of modular units and systems for the manufacturing and processing of plastics. They are ...

DISHER

Customer Support Technician

Plainwell, MI

$15 - $20.25/hr

Customer Support Technician - Plainwell, Michigan DISHER is currently partnering with a leading global provider of modular units and systems for the manufacturing and processing of plastics. They are ...

DISHER

Customer Support Technician

Plainwell, MI

$15 - $20.25/hr

Customer Support Technician - Plainwell, Michigan DISHER is currently partnering with a leading global provider of modular units and systems for the manufacturing and processing of plastics. They are ...

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All JobsCustomer Support JobsCustomer Support Jobs in Michigan

Customer Support information

See Michigan salary details

$10

$16

$24

How much do customer support jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for customer support in Michigan is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.22 per hour, depending on experience, location, and employer.

How do Customer Support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the work of customer support?

Customer support involves assisting customers with inquiries, troubleshooting issues, and providing information about products or services. Support agents often communicate via phone, email, or chat and use tools like customer relationship management (CRM) software to track interactions and resolve problems efficiently.

What are the key skills and qualifications needed to thrive as a Customer Support representative, and why are they important?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

Which customer service job pays the most?

Customer support roles such as technical support managers, customer success directors, and specialized account managers tend to offer the highest salaries in the field. These positions often require advanced skills, certifications, and experience, and may include additional benefits or performance bonuses.

What do customer support representatives do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

How can I make 2000 a week working from home?

Customer support roles can pay $2000 or more per week if they involve high-volume, specialized, or managerial positions, often requiring extensive experience, excellent communication skills, and sometimes certifications. Earning this level of income typically involves working full-time hours, possibly in a supervisory or technical support capacity, and may include performance bonuses or commissions. Building a strong skill set and gaining experience can help increase earning potential in remote customer support jobs.

What job makes $10,000 a month without a degree?

High-paying roles in sales, such as real estate agents or insurance brokers, can earn $10,000 or more monthly through commissions and performance. Skilled freelance professionals like software developers, digital marketers, or consultants may also reach this income level without formal degrees, especially with experience and strong client networks.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What are the most commonly searched types of Customer Support jobs in Michigan? The most popular types of Customer Support jobs in Michigan are:
What are popular job titles related to Customer Support jobs in Michigan? For Customer Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Customer Support jobs in Michigan look for? The top searched job categories for Customer Support jobs in Michigan are:
What cities in Michigan are hiring for Customer Support jobs? Cities in Michigan with the most Customer Support job openings:
Customer Support jobs near you
Infographic showing various Customer Support job openings in Michigan as of June 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $34,799 per year, or $16.7 per hour.

Customer Support Specialist

STRADA Search Group

Howell, MI • On-site

$18 - $21/hr

Full-time

Posted 5 days ago

Job description

Job Description: Customer Support Specialist

Work Hours: 8:00am to 5:00pm, Monday through Friday, some overtime.

Primary Job Function:

Customer Support Specialists are responsible for fielding all customer inquiries, complaints, and requests in a timely and accurate way, via phone and email. Their ultimate goal is to provide positive customer experiences by enhancing relationships. To be successful in this role, the Customer Support Specialist should be an excellent communicator in both verbal and written form. Ultimately, the Customer Support Specialist assists with establishing our reputation as a Company that offers excellent customer support during all service and after service completion procedures.

Required Qualifications:

  • Strong phone and verbal communication skills along with active listening
  • Strong reading and comprehension skills along with excellent written communication skills
  • Ability to read and comprehend a large volume of detail and execute appropriate action
  • Patience when handling tough cases
  • Ability to multitask and prioritize
  • Ability to work in a fast-paced environment
  • Proficient with Microsoft Outlook (Email Platform)
  • Other duties as assigned
  • Previous experience in a customer support role preferred

Daily Duties:

  • Answer all incoming telephone calls as primary
  • Manage/respond to all emails arriving via our general service inquiry communication channel
  • Collaborate with other departments to resolve customer issues
  • Provide basic information about company's services and policies
  • Create and maintain customer service master accounts
  • Book new service requests as they arise
  • Update status of existing service requests in response to customer inquires
  • Keep accurate records of customer interactions
  • Other duties as assigned