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Customer Support Associate Jobs in Michigan (NOW HIRING)

Kiongroup

Technical Support Associate

Grand Rapids, MI · On-site

$65K - $80K/yr

Customer Support Coordination * Provide status updates to customers on non-critical issues when ... Associate degree in Engineering, IT, or related field (Bachelor's preferred). * 1-3 years of ...

Kiongroup

Technical Support Associate

Grand Rapids, MI · On-site

$65K - $80K/yr

Customer Support Coordination * Provide status updates to customers on non-critical issues when ... Associate degree in Engineering, IT, or related field (Bachelor's preferred). * 1-3 years of ...

InterSources

Web Support Associate

New Hudson, MI · On-site

$17.25 - $22.25/hr

Web Support Associate Location: New Hudson, MI Responsibilities: * Processing health care provider ... customers, stakeholders and business partners * Identifies, researches, analyzes and documents ...

Beztak

Server & Support Associate

Ann Arbor, MI · On-site

$16.75 - $21.50/hr

The Server & Support Associate is primarily responsible for providing excellent dining service to ... Strong customer service and communication skills * Positive attitude and willingness to learn ...

Beztak Senior Living

Server & Support Associate

Ann Arbor, MI · On-site

$16.75 - $21.50/hr

The Server & Support Associate is primarily responsible for providing excellent dining service to ... Strong customer service and communication skills * Positive attitude and willingness to learn ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Michigan

Customer Support Associate information

See Michigan salary details

$10

$17

$24

How much do customer support associate jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for customer support associate in Michigan is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $20.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What does a customer service associate do?

A customer support associate assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

What are Customer Support Associates?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What is the role of a customer support associate?

A customer support associate assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require good communication and problem-solving skills to ensure customer satisfaction.

What are some common challenges Customer Support Associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

How can I make 2000 a week working from home?

A Customer Support Associate can potentially earn $2,000 a week by working full-time, handling high-volume customer inquiries, and gaining experience or specialized skills such as technical support or multilingual communication. Some roles offer performance-based bonuses or incentives, and proficiency with tools like CRM software can improve earning potential. However, reaching this income level typically requires consistent effort, experience, and possibly working overtime or multiple shifts.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What jobs pay 4000 a week without a degree?

Customer Support Associate roles typically do not pay $4,000 per week without advanced experience or specialized skills. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical trades, which may require certifications or licenses. These roles often involve commission, bonuses, or overtime to achieve higher weekly earnings.
What are the most commonly searched types of Customer Support jobs in Michigan? The most popular types of Customer Support jobs in Michigan are:
What job categories do people searching Customer Support Associate jobs in Michigan look for? The top searched job categories for Customer Support Associate jobs in Michigan are:
What cities in Michigan are hiring for Customer Support Associate jobs? Cities in Michigan with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Michigan as of June 2026, with employment types broken down into 100% Full Time. Highlights an 70% In-person, and 30% Remote job distribution, with an average salary of $36,288 per year, or $17.4 per hour.

Customer Support Associate

Great Lakes Division inc

Grand Rapids, MI • On-site

$600 - $800/wk

Full-time

Posted 11 days ago

Be an early applicant

Job description

Job Title: Entry-Level Customer Support Associate

Location: Grand Rapids, MI (In-Person)

Position Type: Full-Time


About UsThe Great Lakes Division works with American-made equipment and products while delivering reliable service and support to our customers. We are a growing team that values professionalism, strong communication, and helping our team grow through mentorship and advancement opportunities.


Position OverviewWe’re hiring a motivated Entry-Level Customer Service Representative to join our team in Grand Rapids. This is a great opportunity for someone looking to start or grow their career in a professional, team-oriented environment. No prior industry experience is required.


What You’ll Do

• Assist customers in person and over the phone

• Answer questions and provide helpful information about our product

• Resolve basic customer concerns and ensure a positive experience

• Keep records of customer interactions

• Work collaboratively with team members to support daily operations

What We’re Looking For

• Must be 18 or older

• Able to start immediately

• Reliable transportation to our Grand Rapids location

• Professional appearance and strong communication skills

• Team-oriented, dependable, and eager to learn

Preferred (Not Required)

• Experience in customer service, retail, hospitality, or sales

What We Offer

• Full-time schedule (Monday–Friday)

• Competitive entry-level pay + generous bonuses

• Weekend bonus opportunities available

• Supportive team environment

• Clear opportunities for advancement

If you're looking for a stable full-time opportunity with room to grow, we encourage you to apply and join our team at The Great Lakes Division. Our HR team typically reaches out within 24- 48 hrs to schedule an interview.