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Customer Support Associate Jobs in Canton, MI (NOW HIRING)

Doeren Mayhew

Client Support Associate

Troy, MI · On-site

$16.50 - $22.50/hr

Client Support Associate Headquartered in Troy, Michigan, DM Payroll Solutions is a leading payroll ... Customer-service-oriented approach with the ability to remain professional and patient when ...

New

Doeren Mayhew

Client Support Associate

Troy, MI · On-site

$16.50 - $22.75/hr

DM Payroll Solutions is seeking a Client Support Associate in our Troy, Michigan office ... Customer-service-oriented approach with the ability to remain professional and patient when ...

New

Doeren Mayhew

Client Support Associate

Troy, MI

$16.50 - $22.75/hr

DM Payroll Solutions is seeking a Client Support Associate in our Troy, Michigan office ... Customer-service-oriented approach with the ability to remain professional and patient when ...

New

InterSources

Web Support Associate

New Hudson, MI · On-site

$17.25 - $22.25/hr

Web Support Associate Location: New Hudson, MI Responsibilities * Processing health care provider ... customers, stakeholders and business partners * Identifies, researches, analyzes and documents ...

Beztak

Server & Support Associate

Ann Arbor, MI · On-site

$16.75 - $21.50/hr

The Server & Support Associate is primarily responsible for providing excellent dining service to ... Strong customer service and communication skills * Positive attitude and willingness to learn ...

chicosfas

Support Associate - Chico's

Green Oak, MI

$16.25 - $21/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Brighton, MI · On-site

$16.25 - $21/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Troy, MI · On-site

$16 - $20.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS

Support Associate - Chico's

Novi, MI · On-site

$16 - $20.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Troy, MI · On-site

$16.25 - $21/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store ...

chicosfas

Support Associate - Chico's

Green Oak, MI

$16.25 - $21/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Troy, MI · On-site

$16.25 - $21/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Chico's

Novi, MI · On-site

$16 - $20.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Livonia, MI · On-site

$16 - $20.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Grosse Pointe, MI · On-site

$16 - $20.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

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Showing results 1-20

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Canton, MI

Customer Support Associate information

See Canton, MI salary details

$11

$18

$26

How much do customer support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer support associate in Canton, MI is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.39 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Canton, MI?

The most popular types of Customer Support jobs in Canton, MI are:

What job categories do people searching Customer Support Associate jobs in Canton, MI look for?

The top searched job categories for Customer Support Associate jobs in Canton, MI are:

What cities near Canton, MI are hiring for Customer Support Associate jobs?

Cities near Canton, MI with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Canton, MI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $38,584 per year, or $18.6 per hour.

Client Support Associate

Doeren Mayhew

Troy, MI • On-site

$16.50 - $22.50/hr

Other

Posted 3 days ago

New

Job description

Client Support Associate

Headquartered in Troy, Michigan, DM Payroll Solutions is a leading payroll and workforce management service provider serving local businesses for more than 60 years. Going beyond delivering traditional payroll, we put our passion into action to help transform the way companies hire, develop, oversee and pay their employees using an intuitive, single-point-of-contact software to drive efficiencies. DM Payroll Solutions is changing the face of payroll services, and that is only made possible by hiring employees with a commitment to service and a passion for customer satisfaction. If you are looking for a new career opportunity at a company you can grow with, come find your calling with us! You'll benefit from competitive compensation, ongoing career support and an engaging work environment.

DM Payroll Solutions is seeking a Client Support Associate in our Troy, Michigan office.

Responsibilities:
  • Enter, update, and maintain payroll, employee, tax, deduction, benefit, and client information accurately within payroll software.
  • Configure software database.
  • Review data for completeness, accuracy, and compliance with established procedures.
  • Process client-submitted payroll information and identify missing, inconsistent, or questionable data.
  • Receive, document, prioritize, and respond to client issues, questions, and software-related requests.
  • Troubleshoot basic payroll software issues and escalate complex matters.
  • Maintain detailed records of client communications, issue status, resolutions, and follow-up activities.
  • Conduct software demonstrations and assist clients with system setup, navigation, and routine payroll tasks.
  • Perform clerical and administrative duties, including filing, scanning, data organization, document preparation, and record maintenance.
  • Assist with data audits, quality-control reviews, software testing, and implementation activities.
  • Protect confidential payroll, employee, financial, and client information.
  • Collaborate with internal teams to ensure client needs are addressed accurately and promptly.
  • Perform other related duties as assigned.
Qualifications:
  • High school diploma or equivalent required; associate degree or additional coursework in business, accounting, human resources, or a related field preferred.
  • 1-3 years of experience in payroll, data entry, customer service, office administration, or software support preferred.
  • Strong attention to detail and commitment to accuracy.
  • Ability to handle confidential and sensitive information appropriately.
  • Proficiency with Microsoft Office.
  • Ability to learn and navigate payroll, accounting, or business software systems.
  • Strong written and verbal communication skills.
  • Customer-service-oriented approach with the ability to remain professional and patient when resolving client concerns.
  • Ability to explain technical or software-related information clearly to individuals with varying levels of experience.
  • Strong organizational and time-management skills.
  • Ability to manage multiple priorities and meet deadlines.
  • Effective problem-solving and critical-thinking skills.
  • Ability to work independently and collaboratively in a team environment.

DM Payroll Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or any other status protected by law.

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