ZipRecruiter

Log In

1

Customer Support Associate Jobs in Canton, MI (NOW HIRING)

CGI Inc.

Passport Support Associate III

Detroit, MI · On-site

$21.94/hr

Passport Support Associate III Category: Administration Main location: United States, Michigan ... customers in a front facing capacity, and have the ability to work as a team in a fast-paced ...

Xerox

Software Technical Support Associate

Novi, MI · Hybrid

IT department) to provide 100% customer satisfaction * Work closely with the TISM, Account Mgr, and Account Associates to consult, design, implement, and support hardware/software solutions required ...

Tapestry, Inc.

Sales Support Associate III

Auburn Hills, MI · On-site

$16 - $20.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate III

Auburn Hills, MI

$16 - $20.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate III

Troy, MI

$16 - $20.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate II

Troy, MI · On-site

$16 - $20.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Kelley Brothers LC

Be Seen First

Operations Support Associate

Livonia, MI · On-site

$16.50 - $19/hr

This role supports the entire operation and includes: * Organizing and managing materials ... Our values center on excellence, a customer-first mindset, and a servant's heart. The people who ...

previous pagenext page

Showing results 21-40

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Canton, MI

Customer Support Associate information

See Canton, MI salary details

$11

$18

$26

How much do customer support associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer support associate in Canton, MI is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Canton, MI?

The most popular types of Customer Support jobs in Canton, MI are:

What are popular job titles related to Customer Support Associate jobs in Canton, MI?

For Customer Support Associate jobs in Canton, MI, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Canton, MI look for?

The top searched job categories for Customer Support Associate jobs in Canton, MI are:

What cities near Canton, MI are hiring for Customer Support Associate jobs?

Cities near Canton, MI with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Canton, MI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,584 per year, or $18.6 per hour.

Office Support Associate

American Signature, Inc.

Canton, MI • On-site

Full-time

Re-posted 12 days ago

American Signature Furniture rating

4.6

Company rating: 4.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

59th of 62 rated furniture retailers

Job description

Description
At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations.
Some of the functions the Customer Service Associate will perform:
  • Embodies our values: Adventure Guides, Serve Others and Own It
  • Assists in fostering an energetic and positive working environment
  • Frequently communicates with customers via phone
  • Partners with all team members to create an easy transaction and great in home delivery service
  • Develops strong relationships with customers who shop with us in-store and online
  • Listens to the customers' needs and presents possible options

The Ideal Candidate will have, among other skills and abilities:
  • High school diploma or general education degree (GED); or equivalent combination of education and experience
  • Ability to read, write and comprehend simple instructions, short correspondence, and memos
  • Ability to effectively present information in one-on-one and small group situations to customers and team members
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Demonstrated ability to handle customer calls displaying good phone skills
  • Track record of serving others and putting team goals first
  • Owners mindset; takes ownership over everything within scope of responsibility
  • Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job
  • Proactive approach; identifies and solves problems
  • Adaptability; flexible to shifting priorities and a changing environment
  • Desire to continuously improve

If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.

What American Signature Furniture employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply