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Customer Support Associate Jobs in Commerce, MI (NOW HIRING)

InterSources

Web Support Associate

New Hudson, MI

$17.25 - $22.25/hr

Web Support Associate Location: New Hudson, MI Responsibilities: * Processing health care provider ... customers, stakeholders and business partners * Identifies, researches, analyzes and documents ...

Chico's FAS, Inc.

Support Associate - Soma

Novi, MI · On-site

$16 - $20.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Chico's

Howell, MI · On-site

$16 - $20.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Brighton, MI · On-site

$16.25 - $21/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Livonia, MI · On-site

$16 - $20.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Troy, MI · On-site

$16 - $20.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

chicosfas

Support Associate - Chico's

Green Oak, MI

$16.25 - $21/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Green Oak, MI · On-site

$16.25 - $21/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Novi, MI · On-site

$16 - $20.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Troy, MI

$16.25 - $21/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store ...

Chico's FAS

Support Associate - Chico's

Livonia, MI

$15 - $19.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Howell, MI

$15.75 - $20.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Novi, MI

$16 - $20.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Brighton, MI

$16.25 - $21/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Troy, MI

$16.25 - $21/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Chico's

Troy, MI · On-site

$16 - $20.75/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store ...

Chico's FAS, Inc.

Support Associate - Chico's

Ann Arbor, MI · On-site

$16.75 - $21.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Novi, MI

$16 - $20.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS

Support Associate - Chico's

Ann Arbor, MI

$17 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

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Showing results 1-20

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Commerce, MI

Customer Support Associate information

See Commerce, MI salary details

$10

$17

$25

How much do customer support associate jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for customer support associate in Commerce, MI is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.72 per hour, depending on experience, location, and employer.

What is another word for customer?

In the context of a Customer Support Associate role, another word for customer is client, consumer, or user. These terms refer to individuals or organizations that purchase or use a company's products or services and are often the focus of support and service efforts.

What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are Customer Support Associates?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What is another word for being a customer?

In the context of a Customer Support Associate role, another word for being a customer is a client or user. These terms refer to individuals or organizations that purchase or use a company's products or services and may require support or assistance. Understanding these terms helps in effectively communicating with and supporting different types of customers.

What was the meaning of customer?

In the context of a Customer Support Associate role, a customer is an individual or organization that purchases or uses a company's products or services. The role involves assisting customers, addressing their inquiries, and ensuring a positive experience through communication skills and problem-solving. Understanding customer needs is essential for providing effective support and maintaining satisfaction.

What are some common challenges Customer Support Associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What is a customer or costumer?

A customer is an individual or organization that purchases goods or services from a business, including roles like a Customer Support Associate who assists and communicates with customers. Understanding customer needs and providing quality support are key parts of the job. The term 'costumer' typically refers to someone who wears costumes and is unrelated to customer service roles.
What cities near Commerce, MI are hiring for Customer Support Associate jobs? Cities near Commerce, MI with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Commerce, MI as of June 2026, with employment types broken down into 65% Full Time, 28% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,371 per year, or $18 per hour.
Web Support Associate

Web Support Associate

InterSources

New Hudson, MI

$17.25 - $22.25/hr

Other

Posted 6 days ago

Job description

Web Support Associate

Location: New Hudson, MI

Responsibilities:

  • Processing health care provider requests for access to Provider Secured Services at client site
  • Working independently with minimum supervision, responds to telephone calls, emails and other requests for support from internal and external customers, stakeholders and business partners
  • Identifies, researches, analyzes and documents prior to provisioning access
  • Other duties as assigned

Qualifications:

  • Associates Degree preferred
  • Excellent analytical, organizational, proven verbal and written communication skills
  • Knowledge of IT security policy and practices, self-service web and application interfaces, features and tools
  • Proven ability to address problems using creative and innovative methods
  • Intermediate to advanced skills and experience working with Microsoft Outlook, Excel, Word, and SharePoint
  • Analytical experience required to identify data discrepancies and determine root causes
  • Ability to multi-task and navigate between multiple systems, web platforms and applications to resolve issues
  • Flexibility in scheduling
  • Has technical knowledge of commonly-used concepts, practices, and procedures within the health care field
  • Must be analytical thinker that can evaluate errors and determine where in the processes the errors occurred
  • Other related skills and/or abilities may be required to perform this job

Founded in 2007, InterSources Inc is a Small Business Enterprise (SBE), Minority Business Enterprise (MBE) & Women-Owned Small Business (WOSB) certified Company specializing in providing IT Consulting, IT Staffing Solutions, and Software solutions. We have been recipients of Various Awards under "Fastest Growing IT Consulting and Software Company " and "Excellence in Technology Services "

InterSources logo

About InterSources

Sourced by ZipRecruiter

In 2007, Our journey began as pioneers in the realm of technology and security. Since then, InterSources Inc. has evolved into a trusted partner, leading the way in Cloud Security, Cybersecurity, PLG Consulting, Digital Transformation, and Professional Services. With a rich history of excellence and a forward-thinking approach, we continue to secure your digital future and drive innovation. Explore our legacy of success and discover the possibilities that lie ahead.

Company size

51 - 200 Employees

Headquarters location

Fremont, CA, US

Year founded

2007

Social media

Twitter

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