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Weekend Customer Support Jobs in Michigan (NOW HIRING)

Crystal Flash

Customer Support

Grand Rapids, MI · On-site

The Customer Support Specialist serves as a primary point of contact for Crystal Flash customers by providing exceptional customer service through phone, email, chat, and other communication channels.

Open Dealer Exchange

Customer Support Specialist

Southfield, MI · On-site

$16.50 - $22.50/hr

Job Type Full-time Description CUSTOMER SUPPORT SPECIALIST About 700Credit 700Credit is the industry leader in providing cutting-edge credit and compliance solutions to the automotive sector. As the ...

Alphabe Insight Inc

Customer Support Specialist

Grand Rapids, MI · On-site

$62K - $66K/yr

  • Medical

  • Dental

  • Vision

  • PTO

We are seeking a Customer Support Specialist to join our growing team. In this role, you will be the first point of contact for customers, addressing inquiries, troubleshooting issues, and ensuring ...

DISHER

Customer Support Technician

Plainwell, MI · On-site

$15 - $20.25/hr

Customer Support Technician - Plainwell, Michigan DISHER is currently partnering with a leading global provider of modular units and systems for the manufacturing and processing of plastics. They are ...

700 Credit

Customer Support Specialist

Southfield, MI · On-site

$16.50 - $22.50/hr

CUSTOMER SUPPORT SPECIALIST About 700Credit 700Credit is the industry leader in providing cutting-edge credit and compliance solutions to the automotive sector. As the largest provider in the field ...

BS&A Software LLC

Customer Support Specialist

Bath, MI · On-site

$16.25 - $22/hr

As an Enterprise Customer Support Specialist, you will specialize in providing professional, courteous, and efficient product support for BS&A Software's. applications. You will have extensive ...

ROUSH

Customer Support Agent

Livonia, MI · On-site

$17.50 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Support Agent, you will ensure a welcoming and seamless visitor experience by assisting with inquiries, ticketing, and navigation of exhibits. The role will address concerns, recommend ...

Roush

Customer Support Agent

Livonia, MI · On-site

$17.50 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Support Agent, you will ensure a welcoming and seamless visitor experience by assisting with inquiries, ticketing, and navigation of exhibits. The role will address concerns, recommend ...

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Showing results 1-20

All JobsCustomer Support JobsWeekend Customer Support JobsWeekend Customer Support Jobs in Michigan

Weekend Customer Support information

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the key skills and qualifications needed to thrive as a weekend customer support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What does a weekend customer support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.

What are the most commonly searched types of Customer Support jobs in Michigan?

The most popular types of Customer Support jobs in Michigan are:

What are popular job titles related to Weekend Customer Support jobs in Michigan?

For Weekend Customer Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Support jobs in Michigan look for?

The top searched job categories for Weekend Customer Support jobs in Michigan are:

What cities in Michigan are hiring for Weekend Customer Support jobs?

Cities in Michigan with the most Weekend Customer Support job openings:

Weekend Customer Support jobs near you
Infographic showing various Weekend Customer Support job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Weekend Customer Service Representative

Cregger Plumbing Heating & Cooling

Ferndale, MI • On-site

$21 - $24/hr

Part-time

Posted 4 days ago

Job description

 
Part-Time Weekend Call Center Representative

Saturday & Sunday Only | $21 - $24/hour + Commission & Bonus Opportunities

Are you looking for a part-time opportunity with a growing company that values customer service and teamwork? Cregger is seeking a motivated and customer-focused Call Center Representative to join our team. This position is ideal for someone who enjoys helping customers, solving problems, and creating positive experiences while working a consistent weekend schedule.

Schedule
  • Part-Time Position
  • Saturday & Sunday Availability Required
  • Consistent weekend hours
What You'll Do

As a Call Center Representative, you'll play a key role in supporting both existing and prospective customers. You'll answer inbound calls, assist with scheduling and customer inquiries, provide outstanding service, and help customers find the solutions they need. Your ability to communicate effectively and deliver an exceptional customer experience will directly contribute to our continued success.

What You Bring to the Team

2+ years of customer service experience (call center experience preferred)
Experience with ServiceTitan or the home services industry is a plus, but not required
Strong computer skills, including Microsoft Office, email, and CRM applications
Excellent listening skills and a customer-first mindset
Strong verbal and written communication skills
Ability to build rapport and establish positive customer relationships
Strong time management and organizational skills
Detail-oriented with excellent problem-solving abilities
Reliable attendance and the ability to work independently and as part of a team

Why You'll Love Working at Cregger

At Cregger, we believe great customer service starts with great people. We provide a supportive and collaborative work environment where team members are encouraged to learn, grow, and succeed. Whether you're looking to build your customer service career or earn extra income with a part-time weekend role, you'll find a team that values your contributions and invests in your success.

What We Offer
  • Competitive pay of $21 - $24 per hour
  • Commission opportunities
  • Performance-based bonus opportunities
  • Paid training
  • Supportive team environment
  • Ongoing training and development
  • Career growth opportunities within a growing organization

At Cregger, you're more than just an employee, you're an important part of our team. If you're ready to make an impact and provide exceptional customer service, we'd love to hear from you. Apply today!

We are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or any other protected characteristic under applicable law.


USD $21.00/Yr.
USD $24.00/Yr.

Apply