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Weekend Customer Support Jobs in Michigan (NOW HIRING)

Aston Carter

Customer Support Specialist

Plymouth, MI · On-site

$47K - $49K/yr

Customer Support Specialist **Interviewing ASAP!!** Hours: Hiring for first shift ... Must be flexible to work Monday-Friday and some weekends **Onsite position. Must be willing to ...

Harvia US, Inc.

Customer Support Agent

Grand Rapids, MI

$18 - $20/hr

Customer Support Agent Location: Grand Rapids/Remote Position Summary Harvia is seeking a Customer Support Agent to provide professional, knowledgeable, and responsive support to our customers across ...

Harvia US, Inc.

Customer Support Agent

Holland, MI

$18 - $20/hr

Customer Support Agent Location: Remote/Holland, MI Position Summary Harvia is seeking a Customer Support Agent to provide professional, knowledgeable, and responsive support to our customers across ...

Aston Carter

Customer Support Specialist

Plymouth, MI · On-site

$47K - $49K/yr

Customer Support Specialist **Interviewing ASAP!!** Hours: Hiring for first shift ... Must be flexible to work Monday-Friday and some weekends **Onsite position. Must be willing to ...

New

Open Dealer Exchange

Customer Support Specialist

Southfield, MI · On-site

$16.50 - $22.50/hr

Job Type Full-time Description CUSTOMER SUPPORT SPECIALIST About 700Credit 700Credit is the industry leader in providing cutting-edge credit and compliance solutions to the automotive sector. As the ...

Open Dealer Exchange

Customer Support Specialist

Southfield, MI · On-site

$16.50 - $22.50/hr

Description CUSTOMER SUPPORT SPECIALIST About 700Credit 700Credit is the industry leader in providing cutting-edge credit and compliance solutions to the automotive sector. As the largest provider in ...

700Credit

Customer Support Specialist

Southfield, MI

$16.50 - $22.25/hr

Customer Support Specialist 700Credit is the industry leader in providing cutting-edge credit and compliance solutions to the automotive sector. As the largest provider in the field, we are ...

700Credit

Customer Support Specialist

Southfield, MI

$16.50 - $22.25/hr

Customer Support Specialist 700Credit is the industry leader in providing cutting-edge credit and compliance solutions to the automotive sector. As the largest provider in the field, we are ...

Open Dealer Exchange

Customer Support Specialist

Southfield, MI · On-site

$16.50 - $22.50/hr

Description CUSTOMER SUPPORT SPECIALIST About 700Credit 700Credit is the industry leader in providing cutting-edge credit and compliance solutions to the automotive sector. As the largest provider in ...

BS&A Software LLC

Associate Support Specialist

Bath, MI · On-site

$15.25 - $19.75/hr

Position Overview : As an Associate Support Specialist, you will specialize in providing ... You will have extensive customer contact, so exceptional communication skills are necessary to ...

700 Credit

Customer Support Specialist

Southfield, MI · On-site

$16.50 - $22.50/hr

CUSTOMER SUPPORT SPECIALIST About 700Credit 700Credit is the industry leader in providing cutting-edge credit and compliance solutions to the automotive sector. As the largest provider in the field ...

United Kennel Club

Be Seen First

Customer Support Specialist

Kalamazoo, MI · On-site

$17/hr

Join Our Team as a Customer Support Specialist Who We Are: At UKC, we believe that dogs make a difference by being the best partners in the field, on the job, and in competition. Since 1898, we have ...

Careers at Crestron

$50K - $65K/yr

The Customer Support Account Specialist will primarily interface between the company and multi-million dollar customers. This role requires a hands on leader with analytical and administrative skills ...

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All JobsCustomer Support JobsWeekend Customer Support JobsWeekend Customer Support Jobs in Michigan

Weekend Customer Support information

What does a weekend customer support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a weekend customer support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the most commonly searched types of Customer Support jobs in Michigan?

The most popular types of Customer Support jobs in Michigan are:

What are popular job titles related to Weekend Customer Support jobs in Michigan?

For Weekend Customer Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Support jobs in Michigan look for?

The top searched job categories for Weekend Customer Support jobs in Michigan are:

What cities in Michigan are hiring for Weekend Customer Support jobs?

Cities in Michigan with the most Weekend Customer Support job openings:

Weekend Customer Support jobs near you
Infographic showing various Weekend Customer Support job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 22% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Customer Support Associate

Great Lakes Division inc

Grand Rapids, MI • On-site

$16.75 - $23/hr

Full-time

Posted yesterday

New

Job description

Job Title: Entry-Level Customer Support Associate

Location: Grand Rapids, MI (In-Person)

Position Type: Full-Time


About UsThe Great Lakes Division works with American-made equipment and products while delivering reliable service and support to our customers. We are a growing team that values professionalism, strong communication, and helping our team grow through mentorship and advancement opportunities.


Position OverviewWe’re hiring a motivated Entry-Level Customer Service Representative to join our team in Grand Rapids. This is a great opportunity for someone looking to start or grow their career in a professional, team-oriented environment. No prior industry experience is required.


What You’ll Do

• Assist customers in person and over the phone

• Answer questions and provide helpful information about our product

• Resolve basic customer concerns and ensure a positive experience

• Keep records of customer interactions

• Work collaboratively with team members to support daily operations

What We’re Looking For

• Must be 18 or older

• Able to start immediately

• Reliable transportation to our Grand Rapids location

• Professional appearance and strong communication skills

• Team-oriented, dependable, and eager to learn

Preferred (Not Required)

• Experience in customer service, retail, hospitality, or sales

What We Offer

• Full-time schedule (Monday–Friday)

• Competitive entry-level pay + generous bonuses

• Weekend bonus opportunities available

• Supportive team environment

• Clear opportunities for advancement

If you're looking for a stable full-time opportunity with room to grow, we encourage you to apply and join our team at The Great Lakes Division. Our HR team typically reaches out within 24- 48 hrs to schedule an interview.