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Remote Live Chat Support Jobs in Michigan (NOW HIRING)

Art Director (Remote - Michigan)

Kalamazoo, MI ยท Remote

$114K - $120K/yr

... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Art Director (Remote - Michigan)

Kalamazoo, MI ยท On-site +1

$114K - $120K/yr

... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Healthcare Support Specialist, Remote

Ann Arbor, MI ยท Remote

$17.50 - $23/hr

... supported, and confident as they navigate onboarding, billing, remote monitoring, and ongoing ... Respond to patient inquiries through chat, email, and internal messaging with clarity, warmth, and ...

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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Remote Live Chat Support information

What are the key skills and qualifications needed to thrive as a Remote Live Chat Support representative, and why are they important?

To thrive as a Remote Live Chat Support representative, you need excellent written communication skills, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and ticketing tools is typically required. Strong multitasking, patience, and empathy help you effectively assist customers while managing multiple conversations. These skills are critical for delivering timely, accurate, and positive customer experiences in a fast-paced remote environment.

How much do Amazon chat agents make?

Amazon chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and shift timing. Many roles also offer benefits such as flexible schedules and training in customer service tools. Salaries can vary based on the level of expertise and performance.

What are some common challenges faced by Remote Live Chat Support agents, and how can they be managed effectively?

Remote Live Chat Support agents often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized responses. Time management and multitasking skills are crucial, as is familiarity with support software. Agents may also encounter difficult customers or technical issues that require problem-solving under pressure. Proactively using resources like internal knowledge bases and collaborating with teammates through chat channels can help manage these challenges. Regular training and communication with supervisors also play a key role in staying updated and supported.

What are Remote Live Chat Support jobs?

Remote Live Chat Support jobs involve assisting customers through online chat platforms rather than over the phone or in person. Employees in these roles respond to customer inquiries, provide technical support, answer questions about products or services, and resolve issues in real-time. These positions are typically done from home or any location with a stable internet connection, offering flexibility and convenience. Strong communication skills, typing proficiency, and the ability to multitask are important for success in this role.

Is remote live chat jobs legit?

Remote live chat support jobs are legitimate positions offered by many companies to assist customers via online chat platforms. These roles typically require good communication skills, familiarity with chat software, and sometimes specific training or certifications. Job seekers should research the employer and avoid offers that ask for upfront payments or personal financial information.

How to make $1000 a week remotely?

A remote live chat support agent can potentially earn $1000 a week by working full-time hours, often 40 hours or more, and providing high-quality customer service. Increasing earnings may involve gaining specialized skills, certifications, or working for companies that offer higher pay rates or tips, and utilizing multiple platforms or clients to maximize income.

How to become an online chat support?

To become a remote live chat support agent, you typically need strong communication skills, basic computer literacy, and familiarity with customer service software or live chat platforms. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or relevant certifications. Training is often provided, and the role usually involves working flexible hours in a home environment.
What are the most commonly searched types of Live Chat Support jobs in Michigan? The most popular types of Live Chat Support jobs in Michigan are:
What are popular job titles related to Remote Live Chat Support jobs in Michigan? For Remote Live Chat Support jobs in Michigan, the most frequently searched job titles are:
What cities in Michigan are hiring for Remote Live Chat Support jobs? Cities in Michigan with the most Remote Live Chat Support job openings:
Infographic showing various Remote Live Chat Support job openings in Michigan as of July 2026, with employment types broken down into 50% Part Time, and 50% Contract. Highlights an 100% Remote job distribution.
BDC Representative - Remote Position Seeking West Coast Candidates

BDC Representative - Remote Position Seeking West Coast Candidates

Freedom Motors USA

Battle Creek, MI โ€ข On-site, Remote

$25/hr

Full-time

Posted 29 days ago


Job description

Responsive recruiter
Who We Are:
โ™ฟ Redefining โ™ฟ mobility since 1987
Leading manufacturer and retailer of wheelchair-accessible vehicles
Nationwide, family-owned & operated, headquartered in Battle Creek, MI
What We Do:
At Freedom Motors, we don't just answer phones; we open doors to the world. We are the first point of contact for families seeking a life without limits by turning every conversation into a path toward independence, freedom, and accessibility. Drive Leads. Change Lives
What You'll Do:
  • Drive the Conversation: Respond to inbound sales inquiries via phone, email, text messaging, and live chat with speed, professionalism, and empathy.
  • Build the Pipeline: Make 65-80 outbound calls per day and send 100+ emails daily in a fast-paced Business Development Center environment to generate leads and uncover sales opportunities.
  • Sell the Experience: Provide a VIP-level customer experience by building trust, creating excitement, and selling the Freedom Motors experience while professionally overcoming objections.
  • Follow the Process: Confidently follow scripts, communication processes, and lead-handling procedures while maintaining a natural and engaging conversation style.
  • Be a Relationship Architect: Create and maintain long-lasting connections with guests through consistent, meaningful follow-up.
  • Qualify with Precision: Assess customer needs, budgets, and timelines to ensure they are matched with the right mobility solution.
  • Master the CRM: Maintain accurate records of all customer interactions and sales activity using CRM systems, text messaging platforms, and chat applications.
  • Collaborate for Success: Partner closely with our Mobility Consultants to provide a seamless transition from "just looking" to "driveway delivery."
  • Crush Your Goals: Consistently meet or exceed daily, weekly, and monthly metric goals to
    help more people get back on the road.

What You'll Need:
  • Schedule Flexibility: Must be available to work Eastern or Pacific Standard Time business hours (9:00 AM - 6:00 PM), including rotating weekends with every other weekend off.
  • Experience: Previous automotive BDC experience is required.
  • Remote Work Environment: Must have a quiet, professional home office environment with reliable high-speed internet.
  • Communication Powerhouse: Exceptional verbal and written communication skills with the ability to build rapport quickly and professionally.
  • Objection Handling & Sales Skills: Ability to confidently overcome objections, sell the appointment and experience, and guide customers toward scheduling demonstrations.
  • Self-Motivated Hustle: Results-driven mindset with the initiative to manage time effectively in a fast-paced environment.
  • Tech Savvy: Strong computer skills and the ability to navigate CRM systems, text messaging applications, chat platforms, and multi-channel communication tools simultaneously.
  • Positive Energy: A professional, resilient, and positive attitude is a must. Empathy and optimism are essential when speaking with families facing mobility challenges.

What You'll Earn:
  • Guaranteed $25/hour training pay during the first 90 days.
  • After the training period, compensation transitions to hourly base pay plus performance-based incentives tied to qualified leads and sales production.
  • Strong earning potential for high-performing team members.

Who We Want:
  • Customer-Oriented Achievers: Individuals with a strong work ethic and customer-focused attitude who consistently add value.
  • Speed to Lead: Maintain quick response times and consistent follow-up communication.
  • Hard-Working Winners: Confident, competitive, and results-driven professionals who thrive in a fast-paced BDC environment.
  • Conversion Superstars: Maintain a high conversion rate from raw lead to scheduled video demonstration while delivering a VIP-level customer experience.

This job description is meant to provide an overview of the duties and responsibilities of this position. It is not intended to be an all-inclusive listing.
This is a remote position.
Compensaciรณn: $25.00 per hour