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Remote Shopify Chat Support Jobs in Michigan (NOW HIRING)

Remote Customer Service Specialist

Detroit, MI ยท On-site +1

$16.75 - $22.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Customer Service Specialist

Warren, MI ยท On-site +1

$16 - $21.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

$25/hr

Work independently with chat-based support when needed Perks & Benefits * $25/hr + bonuses * Work ... If you're looking for a well-paid, fully remote side gig you can do from your own laptop or tablet ...

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Remote Shopify Chat Support information

What is the difference between Remote Shopify Chat Support vs Remote Shopify Customer Service Representative?

AspectRemote Shopify Chat SupportRemote Shopify Customer Service Representative
Primary RoleHandling live chat inquiries related to Shopify storesProviding overall customer support via various channels
Skills & CertificationsKnowledge of Shopify platform, excellent communication skillsCustomer service experience, familiarity with Shopify often preferred
Work EnvironmentOnline, chat-based support within Shopify storesRemote, multi-channel support including chat, email, phone
Industry UsageCommon in e-commerce and retail sectors using ShopifyWidespread across e-commerce, retail, and service industries

While both roles involve supporting Shopify customers remotely, Remote Shopify Chat Support focuses specifically on live chat interactions related to Shopify stores, requiring platform-specific knowledge. In contrast, Remote Shopify Customer Service Representatives handle broader customer inquiries across multiple channels, often with a wider range of issues. Understanding these differences helps job seekers identify the best fit for their skills and career goals.

What are the most commonly searched types of Shopify Chat Support jobs in Michigan? The most popular types of Shopify Chat Support jobs in Michigan are:
What job categories do people searching Remote Shopify Chat Support jobs in Michigan look for? The top searched job categories for Remote Shopify Chat Support jobs in Michigan are:
What cities in Michigan are hiring for Remote Shopify Chat Support jobs? Cities in Michigan with the most Remote Shopify Chat Support job openings:

Non-Profit Donation Specialist

Kaizen Advance

Saginaw, MI โ€ข Remote

$11 - $15/hr

Contractor

Posted 3 days ago


Job description

Join us to support non-profit organizations by processing donation incoming phone calls and providing donors with quality customer service. This position offers the chance to support a wide range of non-profit and governmental organizations and allows you the flexibility to work from home. If you have excellent communication skills, are motivated, and are passionate about helping others, we want you on our team. We partner with independent contractors who are serious about remote work and capable of representing nonprofit organizations with professionalism and accountability.

Types of Clients:

Nonprofit/Charity TV and Radio stations
Child welfare agencies
Veteran support groups
Spiritual and religious organizations
Animal advocacy groups

JOB DUTIES:
Handling inbound donation-related calls
Engaging donors professionally and respectfully
Accurately entering pledge and donation information
Following compliance and script guidelines
Meeting attendance and performance benchmarks

IMPORTANT DETAILS:
This is an independent contractor opportunity, not an employee role.
Certification and startup requirements apply.
Contractors are responsible for managing their schedule and performance.
Visit www.kaizenadvance.com for more information.









Requirements
Minimum 6 months of remote call center experience or 1 year in-office call center experience
Must be at least 18 years old
Must be an US resident
Must use a Windows 11 PC
Quiet, professional background for calls
Able to type at least 40 words per minute
Intermediate computer skills
Able to pass a background check
Must be able to complete a voice assessment and a mock call

Preferred Skills:
Highly organized and self-motivated
Excellent communication skills
Intermediate PC proficiency
Reliable and Dependable
Able to provide excellent customer service

Technology Requirements:
Windows 11 ONLY โ€“ No Chromebooks or Apple (Macs) allowed
8 GB RAM PC (Minimum); 16 GB RAM PC (Preferred)
Dual monitors
Noise-canceling USB headset
Hard-wired internet connection (Ethernet; No WiFi allowed)

Benefits
Inbound phone work: $0.20 - $0.32 per talk minute ($13 - $15/hr), depending on the project and performance
Experienced agents can earn up to $0.35 per talk minute
Advancement opportunities for email, ticket, and chat support available with varied pay rates are performance-based and earned through consistency
Flexible hours with 24/7 available