Phoenix, AZ · Remote
$18.50 - $24.75/hr
About the job Live Chat Support Agent Position: Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our
Phoenix, AZ · Remote
$18.50 - $24.75/hr
About the job Live Chat Support Agent Position: Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our
Portland, ME · Remote
$22 - $25/hr
This is a remote position. Posting Title: Live Chat Support Agent Industry: Customer Service & Digital Support Salary: $23-$25 per hour Summary We are seeking a skilled and empathetic Live Chat
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Portland, ME · Remote
$22 - $25/hr
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About WLC Management Law Firm WLC Management is a client-focused law firm specializing in [insert practice areas]. We leverage technology to make legal help accessible nationwide. Our entire intake
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Newark, NJ · On-site +1
About Achieve Test Prep Most working adults find it challenging to overcome the many obstacles associated with obtaining their college degree. We serve as advisors, teachers, tutors, and mentors,
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Spanish Fork, UT · Remote
$120K/yr
Shopify Developer & CRO Specialist Company and Position Overview: * Website: LifeSeasons.com * Employees: 75 * Revenue: $75MM * Core Values: Extreme Ownership, Customer Obsessed, and Transparency +
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Spanish Fork, UT · Remote
$120K/yr
Shopify Developer & CRO Specialist Company and Position Overview: * Website: LifeSeasons.com * Employees: 75 * Revenue: $75MM * Core Values: Extreme Ownership, Customer Obsessed, and Transparency +
Salt Lake City, UT · Remote
$120K/yr
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Salt Lake City, UT · Remote
$120K/yr
Shopify Developer & CRO Specialist Company and Position Overview: * Website: LifeSeasons.com * Employees: 75 * Revenue: $75MM * Core Values: Extreme Ownership, Customer Obsessed, and Transparency +
Salt Lake City, UT · Remote
$120K/yr
Shopify Developer & CRO Specialist Company and Position Overview: * Website: LifeSeasons.com * Employees: 75 * Revenue: $75MM * Core Values: Extreme Ownership, Customer Obsessed, and Transparency +
Quick apply
Salt Lake City, UT · Remote
$120K/yr
Shopify Developer & CRO Specialist Company and Position Overview: * Website: LifeSeasons.com * Employees: 75 * Revenue: $75MM * Core Values: Extreme Ownership, Customer Obsessed, and Transparency +
Spanish Fork, UT · Remote
$120K/yr
Shopify Developer & CRO Specialist Company and Position Overview: * Website: LifeSeasons.com * Employees: 75 * Revenue: $75MM * Core Values: Extreme Ownership, Customer Obsessed, and Transparency +
Quick apply
Spanish Fork, UT · Remote
$120K/yr
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About DemandPDX DemandPDX is a Salesforce Crest (Gold) Partner and Shopify Plus Partner, recognized with the highest ratings for Salesforce Commerce Cloud on Salesforce AppExchange. With more than
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Entry-Level | Remote Associate Position - No Experience Needed We are currently hiring motivated and dependable individuals for a fully remote Entry-Level Work From Home position. This opportunity is
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Job Responsibilities: * Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner,
Job Responsibilities: * Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner,
Santee, CA · Remote
$60K - $80K/yr
Remote United States Only Full-Time | 40 Hours/Week Hourly Rate: $30$40/hour, depending on experience Benefits: Medical and dental benefits available Reports To: COO About the Role Vista Fulfillment
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Santee, CA · Remote
$60K - $80K/yr
Remote United States Only Full-Time | 40 Hours/Week Hourly Rate: $30$40/hour, depending on experience Benefits: Medical and dental benefits available Reports To: COO About the Role Vista Fulfillment
Santee, CA · Remote
$60K - $80K/yr
Remote United States Only Full-Time | 40 Hours/Week Hourly Rate: $30$40/hour, depending on experience Benefits: Medical and dental benefits available Reports To: COO About the Role Vista Fulfillment
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Santee, CA · Remote
$60K - $80K/yr
Remote United States Only Full-Time | 40 Hours/Week Hourly Rate: $30$40/hour, depending on experience Benefits: Medical and dental benefits available Reports To: COO About the Role Vista Fulfillment
Job Responsibilities: * Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner,
Job Responsibilities: * Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner,
Job Responsibilities: * Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner,
Job Responsibilities: * Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner,
Job Responsibilities: * Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner,
Job Responsibilities: * Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner,
$38.46 - $42.40
13% of jobs
$45.56 is the 25th percentile. Wages below this are outliers.
$42.40 - $46.33
14% of jobs
$46.33 - $50.26
6% of jobs
$50.26 - $54.20
0% of jobs
$54.20 - $58.13
0% of jobs
$58.13 - $62.06
0% of jobs
$62.06 - $66
0% of jobs
$66 - $69.93
0% of jobs
$69.93 - $73.86
0% of jobs
$73.86 - $77.80
10% of jobs
The median wage is $78.20 / hr.
$77.80 - $81.73
56% of jobs
$38
$67
$81
| Aspect | Remote Shopify Chat Support | Remote Shopify Customer Service Representative |
|---|---|---|
| Primary Role | Handling live chat inquiries related to Shopify stores | Providing overall customer support via various channels |
| Skills & Certifications | Knowledge of Shopify platform, excellent communication skills | Customer service experience, familiarity with Shopify often preferred |
| Work Environment | Online, chat-based support within Shopify stores | Remote, multi-channel support including chat, email, phone |
| Industry Usage | Common in e-commerce and retail sectors using Shopify | Widespread across e-commerce, retail, and service industries |
While both roles involve supporting Shopify customers remotely, Remote Shopify Chat Support focuses specifically on live chat interactions related to Shopify stores, requiring platform-specific knowledge. In contrast, Remote Shopify Customer Service Representatives handle broader customer inquiries across multiple channels, often with a wider range of issues. Understanding these differences helps job seekers identify the best fit for their skills and career goals.
About the job Live Chat Support Agent
Position: Live Chat Support Agent
Location: Remote
Job Overview:
We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing real-time support to our clients and their customers through our live chat platform. You will be the first point of contact for any customer inquiries or concerns, and will play a crucial role in maintaining our high standards of customer service.
Key Responsibilities:
- Respond to customer inquiries and concerns in a timely and professional manner through our live chat platform
- Provide accurate and helpful information to customers regarding products, services, and company policies
- Troubleshoot and resolve customer issues, escalating to the appropriate team member if necessary
- Maintain a positive and empathetic attitude towards customers at all times
- Document and track customer interactions and feedback for reporting purposes
- Collaborate with other team members to continuously improve and optimize our live chat support process
- Stay up-to-date on product knowledge and industry trends to better assist customers
Qualifications:
- High school diploma or equivalent, college degree preferred
- 1-2 years of experience in a customer service role, preferably in a live chat or online support environment
- Exceptional written communication skills with the ability to type quickly and accurately
- Strong problem-solving and critical thinking skills
- Ability to multitask and manage time effectively in a fast-paced environment
- Familiarity with live chat software and customer relationship management (CRM) tools
- Availability to work flexible hours, including evenings and weekends as needed
Benefits:
- Competitive salary and benefits package
- Opportunities for growth and advancement within the company
- Collaborative and supportive work environment
- Training and development programs to enhance skills and knowledge
- Employee discounts on products and services offered by our clients
If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of our mission to provide top-notch customer support to businesses worldwide. Apply now and take the first step towards a rewarding career in customer service.
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11 - 50 Employees
Indianapolis, IN, US
1980
