AI Automation Engineer
Atlanta, GA · On-site
It means we care how people show up: reliable, direct, high ownership, and aligned. If you want ... chat-to-Salesforce/Shopify workflow with logging, guardrails, and error handling. We care more ...
AI Automation Engineer
Atlanta, GA · On-site
It means we care how people show up: reliable, direct, high ownership, and aligned. If you want ... chat-to-Salesforce/Shopify workflow with logging, guardrails, and error handling. We care more ...
It means we care how people show up: reliable, direct, high ownership, and aligned. If you want ... chat-to-Salesforce/Shopify workflow with logging, guardrails, and error handling. We care more ...
It means we care how people show up: reliable, direct, high ownership, and aligned. If you want ... chat-to-Salesforce/Shopify workflow with logging, guardrails, and error handling. We care more ...
AI Automation Engineer
Atlanta, GA · On-site
It means we care how people show up: reliable, direct, high ownership, and aligned. If you want ... chat-to-Salesforce/Shopify workflow with logging, guardrails, and error handling. We care more ...
Quick apply
AI Automation Engineer
Atlanta, GA · On-site
It means we care how people show up: reliable, direct, high ownership, and aligned. If you want ... chat-to-Salesforce/Shopify workflow with logging, guardrails, and error handling. We care more ...
ECOMMERCE & WEB ORDERS CUSTOMER SERVICE
Brea, CA · On-site
$16.50 - $22.50/hr
Customer Support: Resolve customer inquiries via live chat, email, and phone regarding product ... Monitor and respond to customer inquiries, comments, and direct messages across platforms like ...
Quick apply
ECOMMERCE & WEB ORDERS CUSTOMER SERVICE
Brea, CA · On-site
$16.50 - $22.50/hr
Customer Support: Resolve customer inquiries via live chat, email, and phone regarding product ... Monitor and respond to customer inquiries, comments, and direct messages across platforms like ...
Be Seen First
Order Entry Specialist with Great Customer Service skills for e-tailer
Morrisville, PA · On-site
$12.50 - $16/hr
... including QuickBooks, Shopify, Ship station and Square. (This position is in-person ... Communicate with customers via telephone, e-mail and chat. * Follow-up with suppliers to get ...
Quick apply
Be Seen First
Order Entry Specialist with Great Customer Service skills for e-tailer
Morrisville, PA · On-site
$12.50 - $16/hr
... including QuickBooks, Shopify, Ship station and Square. (This position is in-person ... Communicate with customers via telephone, e-mail and chat. * Follow-up with suppliers to get ...
Be Seen First
Order Entry Specialist with Great Customer Service skills for e-tailer
Morrisville, PA · On-site
$12.50 - $16/hr
... including QuickBooks, Shopify, Ship station and Square. (This position is in-person ... Communicate with customers via telephone, e-mail and chat. * Follow-up with suppliers to get ...
Quick apply
Be Seen First
Order Entry Specialist with Great Customer Service skills for e-tailer
Morrisville, PA · On-site
$12.50 - $16/hr
... including QuickBooks, Shopify, Ship station and Square. (This position is in-person ... Communicate with customers via telephone, e-mail and chat. * Follow-up with suppliers to get ...
Audit all orders placed on Shopify to ensure accuracy once inserted into the Storis database ... Processes a high volume of inbound calls, chat feature interactions from website, and other ...
Audit all orders placed on Shopify to ensure accuracy once inserted into the Storis database ... Processes a high volume of inbound calls, chat feature interactions from website, and other ...
Online Sales Support Representative
$17.25 - $23.50/hr
Audit all orders placed on Shopify to ensure accuracy once inserted into the Storis database ... Processes a high volume of inbound calls, chat feature interactions from website, and other ...
Online Sales Support Representative
$17.25 - $23.50/hr
Audit all orders placed on Shopify to ensure accuracy once inserted into the Storis database ... Processes a high volume of inbound calls, chat feature interactions from website, and other ...
Audit all orders placed on Shopify to ensure accuracy once inserted into the Storis database ... Processes a high volume of inbound calls, chat feature interactions from website, and other ...
Audit all orders placed on Shopify to ensure accuracy once inserted into the Storis database ... Processes a high volume of inbound calls, chat feature interactions from website, and other ...
Customer Experience Representative
$17 - $23.25/hr
... live chat, SMS, social media direct messages, web forms, and other supported channels. * Own ... Use Zendesk, Shopify, Microsoft applications, and other customer or business systems to maintain ...
Customer Experience Representative
$17 - $23.25/hr
... live chat, SMS, social media direct messages, web forms, and other supported channels. * Own ... Use Zendesk, Shopify, Microsoft applications, and other customer or business systems to maintain ...
Working closely with the E-Commerce Director, Sales Team, Purchasing, and Warehouse Operations, you ... Monitor Shopify orders for fraud alerts, payment issues, and fulfillment exceptions while ...
Working closely with the E-Commerce Director, Sales Team, Purchasing, and Warehouse Operations, you ... Monitor Shopify orders for fraud alerts, payment issues, and fulfillment exceptions while ...
Working closely with the E-Commerce Director, Sales Team, Purchasing, and Warehouse Operations, you ... Monitor Shopify orders for fraud alerts, payment issues, and fulfillment exceptions while ...
Working closely with the E-Commerce Director, Sales Team, Purchasing, and Warehouse Operations, you ... Monitor Shopify orders for fraud alerts, payment issues, and fulfillment exceptions while ...
Working closely with the E-Commerce Director, Sales Team, Purchasing, and Warehouse Operations, you ... Monitor Shopify orders for fraud alerts, payment issues, and fulfillment exceptions while ...
Quick apply
Working closely with the E-Commerce Director, Sales Team, Purchasing, and Warehouse Operations, you ... Monitor Shopify orders for fraud alerts, payment issues, and fulfillment exceptions while ...
Everett, WA (Hybrid) Direct Reports: none The Global Website Applications Manager is responsible ... chat, reviews, and commerce integrations), ensuring the stack works together to support customer ...
Everett, WA (Hybrid) Direct Reports: none The Global Website Applications Manager is responsible ... chat, reviews, and commerce integrations), ensuring the stack works together to support customer ...
Global Website Applications Manager
Everett, WA · On-site +1
Everett, WA (Hybrid) Direct Reports: none The Global Website Applications Manager is responsible ... chat, reviews, and commerce integrations), ensuring the stack works together to support customer ...
Global Website Applications Manager
Everett, WA · On-site +1
Everett, WA (Hybrid) Direct Reports: none The Global Website Applications Manager is responsible ... chat, reviews, and commerce integrations), ensuring the stack works together to support customer ...
E-Commerce Coordinator
Bloomingdale, IL · On-site
This role sits within our ecommerce team and reports to the Director of E-Commerce. You'll own day ... Shopify) • Upload and maintain product listings including descriptions, images, pricing, tags ...
Quick apply
E-Commerce Coordinator
Bloomingdale, IL · On-site
This role sits within our ecommerce team and reports to the Director of E-Commerce. You'll own day ... Shopify) • Upload and maintain product listings including descriptions, images, pricing, tags ...
... direct line to how the product behaves Qualifications : Required : • Product-minded above all ... Siena AI is the creator of an autonomous chat platform that aims to blend human empathy and ...
... direct line to how the product behaves Qualifications : Required : • Product-minded above all ... Siena AI is the creator of an autonomous chat platform that aims to blend human empathy and ...
Customer Experience Representative
Oregon City, OR · On-site
$17 - $23.25/hr
... live chat, SMS, social media direct messages, web forms, and other supported channels. * Own ... Use Zendesk, Shopify, Microsoft applications, and other customer or business systems to maintain ...
Customer Experience Representative
Oregon City, OR · On-site
$17 - $23.25/hr
... live chat, SMS, social media direct messages, web forms, and other supported channels. * Own ... Use Zendesk, Shopify, Microsoft applications, and other customer or business systems to maintain ...
... would love to chat! What you'll do: Finance & Strategy * Own FP&A, financial modeling, and ... Experience in the eCommerce/Shopify ecosystem * Hands-on experience with fundraising and with tax ...
... would love to chat! What you'll do: Finance & Strategy * Own FP&A, financial modeling, and ... Experience in the eCommerce/Shopify ecosystem * Hands-on experience with fundraising and with tax ...
Customer Care Representative
Los Angeles, CA · On-site
$17.50/hr
Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an ... Familiarity with ecommerce platforms (Shopify, Zendesk), best practices and industry at large ...
Quick apply
Customer Care Representative
Los Angeles, CA · On-site
$17.50/hr
Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an ... Familiarity with ecommerce platforms (Shopify, Zendesk), best practices and industry at large ...
Director Shopify Chat information
See salary details
$23.5K - $38.6K
1% of jobs
$38.6K - $53.7K
4% of jobs
$53.7K - $68.8K
7% of jobs
$68.8K - $83.9K
6% of jobs
$95.2K is the 25th percentile. Wages below this are outliers.
$83.9K - $99K
8% of jobs
$99K - $114K
14% of jobs
The median wage is $122K / yr.
$114K - $129.1K
18% of jobs
$144.2K is the 75th percentile. Wages above this are outliers.
$129.1K - $144.2K
17% of jobs
$144.2K - $159.3K
16% of jobs
$159.3K - $174.4K
5% of jobs
$174.4K - $189.5K
4% of jobs
$23.5K
$121.5K
$189.5K
How much do director shopify chat jobs pay per year?
As of Jul 28, 2026, the average yearly pay for director shopify chat in the United States is $121,522.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $147,500.00 per year, depending on experience, location, and employer.
What is the difference between Director Shopify Chat vs Shopify Chat Specialist?
| Aspect | Director Shopify Chat | Shopify Chat Specialist |
|---|---|---|
| Credentials | Experience in e-commerce, leadership skills, knowledge of Shopify platform | Customer service skills, familiarity with Shopify Chat, basic technical knowledge |
| Work Environment | Management, strategic planning, overseeing chat operations | Customer support, live chat interactions, troubleshooting |
| Employer & Industry | E-commerce companies, online retail | Online retail stores using Shopify platform |
| Search & Comparison Intent | Understanding managerial roles in Shopify chat services | Learning about customer support roles in Shopify chat |
The main difference is that the Director Shopify Chat oversees the entire chat operation, focusing on strategy and management, while the Shopify Chat Specialist handles day-to-day customer interactions and support. The director role requires leadership experience and strategic skills, whereas the specialist role emphasizes customer service and technical knowledge.
More about Director Shopify Chat jobs
What cities are hiring for Director Shopify Chat jobs? Cities with the most Director Shopify Chat job openings:
What are the most commonly searched types of Shopify Chat jobs? The most popular types of Shopify Chat jobs are:
What states have the most Director Shopify Chat jobs? States with the most job openings for Director Shopify Chat jobs include:
What job categories do people searching Director Shopify Chat jobs look for? The top searched job categories for Director Shopify Chat jobs are:
Job description
About Nfinity Athletic
Nfinity Athletic builds the gear, events, and technology that power modern cheerleading. We run a high-volume business across e-commerce, events, and team sales, with Salesforce and Shopify at the center.
We are a culture-first company. That does not mean soft. It means we care how people show up: reliable, direct, high ownership, and aligned. If you want politics, ambiguity, or a slow pace, this is not the place.
The Role
We are hiring a forward-deployed AI automation engineer to embed in the business and build working systems that move revenue. This is not a research job. This is not a prompt-only job. You will connect our tools, ship automations weekly, and build agent-style workflows that take real actions with guardrails.
You will work across Sales, E-commerce, Events, Customer Support, and internal ops. Your output is measured in shipped workflows and measurable lifts, not activity.
What You Will Own
AI + Automation across the ecosystem
Revenue engine (Salesforce + Shopify)
Chat-based selling
Operational leverage + reliability
Partner execution control
What Success Looks Like
First 30 days
By 60 days
By 90 days
Who We Want
You are a builder who ships, not a talker who demos.
Required
Strong signals
Not a Fit If
Hiring Process
Finalists complete a short paid practical that mirrors real work: design and implement a chat-to-Salesforce/Shopify workflow with logging, guardrails, and error handling. We care more about what you shipped than your pedigree.
Nfinity Athletic builds the gear, events, and technology that power modern cheerleading. We run a high-volume business across e-commerce, events, and team sales, with Salesforce and Shopify at the center.
We are a culture-first company. That does not mean soft. It means we care how people show up: reliable, direct, high ownership, and aligned. If you want politics, ambiguity, or a slow pace, this is not the place.
The Role
We are hiring a forward-deployed AI automation engineer to embed in the business and build working systems that move revenue. This is not a research job. This is not a prompt-only job. You will connect our tools, ship automations weekly, and build agent-style workflows that take real actions with guardrails.
You will work across Sales, E-commerce, Events, Customer Support, and internal ops. Your output is measured in shipped workflows and measurable lifts, not activity.
What You Will Own
AI + Automation across the ecosystem
- Identify the highest ROI workflows to automate across Sales, E-comm, Events, Support, Ops.
- Build agent-style workflows that can take actions (create/update records, trigger sequences, route conversations) with logging and audit trails.
Revenue engine (Salesforce + Shopify)
- Lead-to-order automation, lifecycle tagging, attribution, and follow-up discipline.
- Speed-to-lead improvements, pipeline hygiene enforcement, and conversion lift.
Chat-based selling
- Implement chat flows that qualify intent, recommend next best action, recover carts, and route high-intent conversations to humans with full context.
- Ensure chats and outcomes are captured in Salesforce, cleanly and consistently.
Operational leverage + reliability
- Monitoring, error handling, retries, and clean logs. You build things that survive production.
- Reduce manual work by replacing "tribal process" with systems.
Partner execution control
- Keep outsourced e-comm partners on a tight backlog, clear acceptance criteria, QA, and weekly releases. You don't manage people, you manage output.
What Success Looks Like
First 30 days
- Map the top 10 workflows worth automating. Ship 2 production automations with logging and rollback plan.
By 60 days
- Chat-to-lead and chat-to-order workflows live with tracking. Weekly release cadence established. Baseline metrics defined.
By 90 days
- 6 to 10 workflows shipped. Measurable lift in at least one: conversion rate, cart recovery, speed-to-lead, show rate, AOV, or manual hours eliminated.
Who We Want
You are a builder who ships, not a talker who demos.
Required
- 3 to 7 years in Business Systems, RevOps automation, Salesforce automation, or e-commerce ops with heavy automation ownership.
- Strong Salesforce: objects, flows, permissions, reporting.
- Strong Shopify: customer/order data, tags, Shopify Flow, app ecosystem.
- Integrations: APIs/webhooks, auth, data mapping, logging, retries, idempotency basics.
- Can write lightweight code (Python or JavaScript/TypeScript) to get real work done.
Strong signals
- You can explain what broke after launch and how you made it reliable.
- You measure impact and can tie your work to revenue or hours saved.
- You are comfortable in a fast, direct culture where outcomes matter.
Not a Fit If
- You want to do research, not implementation.
- You avoid accountability, deadlines, or direct feedback.
- You need a lot of management to stay on track.
- You cannot show systems you personally shipped into production.
Hiring Process
Finalists complete a short paid practical that mirrors real work: design and implement a chat-to-Salesforce/Shopify workflow with logging, guardrails, and error handling. We care more about what you shipped than your pedigree.
About Nfinity Athletic
Sourced by ZipRecruiter