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Hourly Shopify Chat Jobs (NOW HIRING)

Podium Education

HelpHub Specialist

Austin, TX · On-site +1

$16/hr

Part 1: Ecommerce Marketing with Shopify * Part 2: Customer Acquisition * Data Analytics * Part 1: ... Student Support via Chat: * Provide prompt and helpful responses to student inquiries, delivering ...

Vuori, Inc.

Customer Service Agent

$19 - $23/hr

Deliver exceptional customer service via email, text, and chat, responding to inquiries with ... Bonus points for experience with Kustomer, Shopify, FullCircle, or Warehouse Operating Systems. Our ...

Vuori, Inc.

Customer Service Agent

Carlsbad, CA · On-site

$19 - $23/hr

Deliver exceptional customer service via email, text, and chat, responding to inquiries with ... Bonus points for experience with Kustomer, Shopify, FullCircle, or Warehouse Operating Systems.

Vuori, Inc

Customer Service Agent

Carlsbad, CA · On-site

$19 - $23/hr

Deliver exceptional customer service via email, text, and chat, responding to inquiries with ... Bonus points for experience with Kustomer, Shopify, FullCircle, or Warehouse Operating Systems.

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How much do hourly shopify chat jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for hourly shopify chat in the United States is $14.10, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $15.87 per hour, depending on experience, location, and employer.

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Customer Support & Product Specialist (Part-Time, Hourly)

Ignik Outdoors Inc

Bainbridge Island, WA • On-site

$22 - $25/hr

Part-time

PTO

Re-posted 19 days ago

Job description

Description:

Ignik Outdoors is looking for Part-Time Customer Support & Product Specialists to provide excellent support to our customers. We’re hiring 2+ part-timers to ensure reliable coverage when teammates are out. These roles will work closely with teammates across departments and help improve our support systems by capturing and sharing customer feedback and product issues.


Position snapshot

  • Openings: 2+ part-time roles
  • Reports to: VP of Brand & Product
  • FLSA status: Hourly / Non-Exempt
  • Time commitment: Part-time, scheduled hours (15–25 hours/week each)
  • Schedule: Set weekly shifts within Monday–Friday, 8:00 AM–4:00 PM PST; minimum 2 days/week; occasional weekend & coverage shifts available
  • Location: Seattle area. Flexible, in-person/semi-remote position, must be able to attend onboarding and days in our Seattle office (typically 3–4x/week)
  • Start date: ASAP (target mid-July
  • Compensation: $22–$25/hour (DOE)
  • Paid training: Provided during onboarding
  • Travel: Occasional travel/overnights for company events may be required (1–2 times per year)

Primary responsibilities

  • Answer customer questions daily over email, chat, and phone to support and guide customers on their Ignik product journey
  • Troubleshoot product issues and provide clear, accurate guidance and next steps
  • Process returns/exchanges and ensure accurate and timely resolution
  • Coordinate with warehouse/logistics on order issues, replacements, and fulfillment questions
  • Maintain accurate ticket documentation and follow-up to closure
  • Capture and report recurring customer feedback, confusion points, and product issues (simple weekly/monthly summaries to support product and process improvements)
  • Light office support, including mail, receiving product samples, and shipping show supplies

Success looks like: fast, accurate resolutions; clear, friendly communication; clean ticket notes; and clear weekly trend callouts.

Requirements:

Required qualifications

  • High school diploma/GED or equivalent
  • 2+ years of customer service experience (consumer products preferred)
  • Excellent communication skills (written and verbal); professional, helpful demeanor
  • Strong organization and follow-through; able to manage multiple priorities
  • Comfortable learning product details and working in cloud-based tools (support platforms, email, docs, chat)
  • Ability to work a reliable schedule and occasionally help cover teammate time off

Nice to have

  • Passionate about outdoor/camping products and helping customers choose and use gear
  • Experience with a customer service platform (Gorgias, Zendesk, etc.) and/or Shopify
  • Some College/University studies

Perks

  • Paid time off (includes WA Paid Sick Leave)
  • Paid Holidays
  • Quarterly paid “Adventure Hours” (pro-rated; use for skiing, hiking, climbing, volunteering outdoors, etc.)
  • Ignik Gear stipend: up to $300/year + free & heavily discounted Ignik Gear
  • Pro-deals access (outdoor industry discounts, where available)
  • Predictable scheduling: regular weekly schedule, minimal last-minute changes, easy shift swaps