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Hourly Shopify Chat Jobs (NOW HIRING)

Customer Experience Specialist

Logan, UT · On-site

$15.25 - $19.25/hr

Provide timely, high-quality responses to customer inquiries via email and live chat regarding ... Accurately process transactions within Shopify, ticketing software, and Microsoft applications ...

Customer Experience Specialist

Logan, UT · On-site

$15.25 - $19.25/hr

Provide timely, high-quality responses to customer inquiries via email and live chat regarding ... Accurately process transactions within Shopify, ticketing software, and Microsoft applications ...

Customer Experience Specialist

Logan, UT

$15.25 - $19.25/hr

Provide timely, high-quality responses to customer inquiries via email and live chat regarding ... Accurately process transactions within Shopify, ticketing software, and Microsoft applications ...

Customer Service Agent

Carlsbad, CA · On-site

$19 - $23/hr

Deliver exceptional customer service via email, text, and chat, responding to inquiries with ... Bonus points for experience with Kustomer, Shopify, FullCircle, or Warehouse Operating Systems.

Deliver exceptional customer service via email, text, and chat, responding to inquiries with ... Bonus points for experience with Kustomer, Shopify, FullCircle, or Warehouse Operating Systems.

Deliver exceptional customer service via email, text, and chat, responding to inquiries with ... Bonus points for experience with Kustomer, Shopify, FullCircle, or Warehouse Operating Systems.

This is a full-time, seasonal, hourly position. You'll be working with and developing alongside a ... Support customers by driving a platinum customer experience via phone, chat and email contacts ...

This is a full-time, seasonal, hourly position. You'll be working with and developing alongside a ... Support customers by driving a platinum customer experience via phone, chat and email contacts ...

This is a full-time, seasonal, hourly position. You'll be working with and developing alongside a ... Support customers by driving a platinum customer experience via phone, chat and email contacts ...

Hourly Shopify Chat information

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$8

$14

$17

How much do hourly shopify chat jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for hourly shopify chat in the United States is $14.10, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $15.87 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Shopify Chat jobs? The most popular types of Shopify Chat jobs are:
Customer Experience Specialist

Customer Experience Specialist

Downeast

Logan, UT • On-site

$15.25 - $19.25/hr

Part-time

Posted 15 days ago


Job description

About the Role
Downeast is looking for a self-motivated, quick-thinking Customer Experience Specialist to join our team for 10 hours per week. In this role, you will be the primary point of contact for our online customers and our retail store associates, resolving problems quickly and keeping daily operations running smoothly.
The position requires someone who learns software quickly, makes good judgement calls independently, and stays focused while working on their own.
Schedule & Location
  • Hours: ~10 hours per week (Friday evenings and Saturdays). Occasional extra hours during peak holiday seasons may be available.
  • Location: Remote or hybrid at our Nibley, UT office.

Key Responsibilities
  • Customer Support: Provide timely, high-quality responses to customer inquiries via email and live chat regarding order tracking, returns, gift card transfers, order corrections, and product questions.
  • Retail Store Support: Answer calls and chats from retail store associates needing immediate help with complex returns, pricing discrepancies, point-of-sale issues, or stock checks.
  • Product Knowledge: Proactively learn our product lines (including fit, materials, care, and stock availability) to answer questions accurately and offer recommendations with confidence.
  • System Management: Accurately process transactions within Shopify, ticketing software, and Microsoft applications (Teams, Outlook).
  • Independent Problem Solving: Apply company policies thoughtfully to solve customer issues, balancing customer satisfaction with company policy without needing step-by-step guidance.
  • Cross-Functional Communication: Work alongside our e-commerce and retail store teams to flag recurring issues and help refine support workflows.

Qualifications & Requirements
  • Experience: 1+ years of customer service experience (e-commerce or retail support preferred).
  • Technical Aptitude: Quick to learn new software and comfortable using Microsoft Office/Teams and Shopify (or similar e-commerce tools). Shopify experience is preferred.
  • Sound Judgment: Able to make fast, fair decisions on your feet with minimal supervision.
  • Strong Communication: Clear, warm, and professional written communication for chat/email, and a friendly, efficient phone manner for store associates.
  • Self-Disciplined: Able to stay productive, focused, and organized during computer shifts.

Perks & Benefits
  • Competitive hourly pay
  • Generous employee product discounts
  • Access to onsite fitness center (if working at or visiting the Nibley location)