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Club Customer Service Outfitter Jobs (NOW HIRING)

Cabela's

CLUB Customer Service Outfitter

Leeds, AL

Club Customer Service Outfitter The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The ...

Cabela's

CLUB Customer Service Outfitter

Cary, NC

Club Customer Service Outfitter The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The ...

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How much do club customer service outfitter jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for club customer service outfitter in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What types of daily responsibilities can I expect as a Club Customer Service Outfitter?

As a Club Customer Service Outfitter, you can expect to assist club members with product selection, answer questions about merchandise features, process memberships, and handle transactions at the register. You'll also help with restocking shelves, organizing product displays, and resolving customer concerns or returns. Collaboration with team members—such as sales associates, inventory specialists, and management—is common to ensure that club members receive prompt and knowledgeable service. This role often requires balancing multiple tasks while maintaining a friendly and professional demeanor. Working in this position provides a dynamic environment with opportunities to learn about new products and contribute directly to member satisfaction.

What is a Club Customer Service Outfitter job?

A Club Customer Service Outfitter assists customers with membership services, inquiries, and transactions at retail club locations. They provide exceptional customer service, promote membership benefits, and help resolve any issues. This role often involves processing payments, maintaining accurate records, and ensuring a positive customer experience. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Club Customer Service Outfitter position, and why are they important?

To thrive as a Club Customer Service Outfitter, you need strong interpersonal skills, product familiarity (especially with outdoor or sporting goods), and a background in customer service, often accompanied by a high school diploma or equivalent. Experience with point-of-sale (POS) systems, inventory management software, and membership database tools is commonly expected. Outstanding communication, patience, and the ability to problem-solve quickly help individuals excel in this customer-focused environment. These skills are crucial for providing exceptional member experiences, ensuring sales targets are met, and maintaining positive club relationships.

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Club Customer Service Outfitter jobs near you
Infographic showing various Club Customer Service Outfitter job openings in the United States as of June 2026, with employment types broken down into 65% Full Time, and 35% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,647 per year, or $17.1 per hour.
CLUB Customer Service Outfitter

CLUB Customer Service Outfitter

Cabela's

East Grand Forks, MN

$16 - $18.75/hr

Other

Dental, Vision, Retirement, PTO

Posted 16 hours ago

Cabela's rating

5.4

Company rating: 5.4 out of 10

Based on 100 frontline employees who took The Breakroom Quiz

516th of 713 rated retailers

Job description

Club Customer Service Outfitter

The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance.

Essential Functions:

  • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela's CLUB Member or provides current member with a unique and exclusive experience.
  • Executes all Bass Pro Shops & Cabela's CLUB operational and compliance programs.
  • Demonstrates products to customers.
  • Remains knowledgeable of advertised sales.
  • Helps meet metric goals and objectives for self and store.
  • Keeps CLUB inventory accurate and keeping the CLUB Booth clean and organized.
  • Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications.
  • Provides daily feedback and reports in a timely and accurate manner.
  • Provides peer coaching, recognition, and support as a CLUB advocate and representative.
  • Provides service to all areas of the store based on business need.
  • All Other Duties As Assigned

Experience/Qualifications:

  • Minimum Degree Required: High school diploma or equivalent experience
  • Experience: 0 to 2 Years of Experience

Knowledge, Skills, and Ability:

  • Excellent organization skills and attention to details.
  • Experience in a customer service environment.
  • Excellent verbal and written communication skills.
  • Adaptability to new processes and procedures.
  • Excellent self-motivation and initiative while unsupervised.

Travel Requirements:

  • N/A

Physical Requirements:

  • Stand and/or walk during shift to assist customers on the sales floor, etc.
  • Hear well enough to constantly communicate with others to exchange information
  • Constantly repeat motions that may include the wrists, hands and/or fingers
  • Constantly assess the accuracy, neatness and thoroughness of work assigned
  • Light work that includes lifting and moving objects up to 20 pounds constantly
  • Occasionally ascend or descend ladders, stairs, step stools, etc
  • Occasionally work in noisy environments

Independent Judgement:

  • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Starting Pay Rate: $16.00 - $18.75

Part Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

  • Dental
  • Vision
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

Bass Pro Shops

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About Cabela's

Sourced by ZipRecruiter

Welcome to North America's premier outdoor and conservative company. As an avid young angler, Johnny Morris founded Bass Pro Shops in 1972 on 8 square feet of space in the back of his father's liquor store in Springfield, Missouri. Today, he has earned a reputation as, "the Walt Disney of the Outdoors" as a noted conservationist on a mission to connect everyone with nature. Every day, our extended family of passionate Outfitters provide our customers with genuinely friendly expert service and quality craftsmanship. They are the heart and soul of everything we do.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Springfield, MO, US

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