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Senior Aflac Customer Service Jobs (NOW HIRING)

Aflac

Benefits Specialist Aflac DTLA

Pasadena, CA

Aflac, an esteemed leader in the insurance industry, is actively seeking a dynamic candidate to ... They will assist with presentations, provide in-person customer service, and help individuals ...

Aflac

Aflac Agency Owner

Beaumont, TX

An Aflac Agency Owner is an independent business owner responsible for building, leading, and ... Customer service excellence * Presentation and communication skills * Goal-oriented with strong ...

New

Aflac

Mgr, Customer Solutions

Windsor, CT · On-site

$100K - $130K/yr

Aflac Columbus Division: PLADS Recruiter: Jalisa Jakes Job Posting End Date: August 5, 2026 We've ... Knowledge of operational processes, service delivery models, and applicable business practices.

Aflac

Sr Customer Operations Analyst

Columbus, GA · On-site

$70K - $90K/yr

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash ... Experience supporting Customer Operations, Customer Service, or Contact Center analytics Principal ...

Aflac

Lead Customer Operations Analyst

Columbus, GA · On-site

$80K - $110K/yr

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash ... Partner with senior leadership to translate business strategy into measurable operational plans and ...

Aflac, Incorporated

Mgr, Customer Solutions

Windsor, CT · Remote

$100K - $130K/yr

Aflac Columbus Division: PLADS Recruiter: Jalisa Jakes Job Posting End Date: August 5, 2026 We've ... Knowledge of operational processes, service delivery models, and applicable business practices.

New

Bassett Furniture

CUSTOMER SERVICE

Newton, NC · On-site

$15 - $20.25/hr

CUSTOMER SERVICE REPRESENTATIVE (Upholstery/Wood) The Customer Service Representative will act as a ... • AFLAC • Critical Care Insurance • Hospital Insurance • On-site clinic • Free mental ...

bassett

CUSTOMER SERVICE

Newton, NC

$15 - $20.25/hr

CUSTOMER SERVICE REPRESENTATIVE (Upholstery/Wood) The Customer Service Representative will act as a ... AFLAC · Critical Care Insurance · Hospital Insurance · On-site clinic · Free mental health ...

Aflac Incorporated

Mgr, Customer Solutions

Windsor, CT · Remote

$100K - $130K/yr

Aflac Columbus Division: PLADS Recruiter: Jalisa Jakes Job Posting End Date: August 5, 2026 We've ... Knowledge of operational processes, service delivery models, and applicable business practices.

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Senior Aflac Customer Service information

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How much do senior aflac customer service jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for senior aflac customer service in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

Is it hard to get hired at Aflac?

The hiring process for a Senior Aflac Customer Service role typically involves submitting an application, passing a phone interview, and completing training. Candidates with strong communication skills and customer service experience tend to have a better chance of being hired, but competition can vary based on location and demand. Overall, it is achievable with the right qualifications and preparation.

What qualifications do you need to work at Aflac?

To work as a Senior Aflac Customer Service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and customer service experience. Knowledge of insurance products and the ability to use computer systems are also important; some roles may require relevant certifications or licensing depending on the state or position.

How much do Aflac agents make their first year?

Aflac agents, including those in senior customer service roles, typically earn between $30,000 and $50,000 in their first year, depending on sales performance and commissions. Income can increase with experience, client base growth, and additional certifications or training.

What is the difference between Senior Aflac Customer Service vs Aflac Customer Service Representative?

AspectSenior Aflac Customer ServiceAflac Customer Service Representative
Required CredentialsHigh school diploma, experience in insurance/customer serviceHigh school diploma, basic insurance knowledge
Work EnvironmentCall centers, office settings, remote optionsCall centers, office settings
Employer & Industry UsageUsed within Aflac for experienced rolesEntry to mid-level roles in insurance industry
Common Search & ComparisonFocuses on experienced customer service roles with leadership or specialized dutiesEntry-level customer service roles handling client inquiries

The main difference between Senior Aflac Customer Service and Aflac Customer Service Representative lies in experience and responsibilities. Senior roles typically require more experience and involve handling complex customer issues or mentoring others, whereas representative roles focus on basic customer support. Both positions are vital in the insurance industry and share similar work environments and credentials.

Does Aflac pay hourly or commission only?

Aflac customer service roles, including senior positions, typically offer a combination of base pay and commissions or bonuses based on performance. Compensation structures can vary by position and location, so it is advisable to review the specific job listing for detailed pay information.
More about Senior Aflac Customer Service jobs
What cities are hiring for Senior Aflac Customer Service jobs? Cities with the most Senior Aflac Customer Service job openings:
What are the most commonly searched types of Aflac Customer Service jobs? The most popular types of Aflac Customer Service jobs are:
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What job categories do people searching Senior Aflac Customer Service jobs look for? The top searched job categories for Senior Aflac Customer Service jobs are:
Senior Aflac Customer Service jobs near you
Infographic showing various Senior Aflac Customer Service job openings in the United States as of July 2026, with employment types broken down into 17% Locum Tenens, 1% As Needed, 63% Full Time, 17% Part Time, and 2% Summer. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $47,994 per year, or $23.1 per hour.

Benefits Specialist Aflac DTLA

Aflac

Los Angeles, CA

Full-time, Part-time

Life

Re-posted 3 days ago

Aflac rating

6.8

Company rating: 6.8 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

259th of 301 rated insurance

Job description

Aflac, an esteemed leader in the insurance industry, is actively seeking a dynamic candidate to join our distinguished team. This role presents an exceptional opportunity in the Business-to-Business sector, boasting a highly lucrative compensation structure and flexible scheduling that prioritizes work-life balance and career development.

Check out more about us at: www.aflac.com @dtlametroregion on Instagram

As an Associate at Aflac, you will be entrusted with contributing to our esteemed sales environment with enthusiasm, dedication, and a drive for success. This role offers an immersive experience in professional benefits education, coupled with the potential for rapid career growth and advancement opportunities.

Our Benefit Specialists play a crucial role in educating our clients' employees. They will assist with presentations, provide in-person customer service, and help individuals understand their employer provided benefits packages. In this role your primary responsibility is to serve as a valuable resource to all clients and their employees.

We are looking for candidates who have:

-1–3 years of experience in Customer Service or Client Services -Experience in the Healthcare or Insurance industry (preferred) -A desire to grow within their company, potentially seeking management roles in the future -Strong presentation and communication skills -Proficiency with Microsoft Excel, Word, Documents, Slides, and related tools -Ability to quickly learn and adapt to new online CRM or ATS systems

Our comprehensive Fortune 500 Corporate Training that is supplemented by the esteemed Aflac Flight Academy's world-class program, equips all team members with the necessary skills for success. Additionally, qualified candidates will have access to extensive management and leadership training within our mentorship model. We are seeking individuals who embody ambition, integrity, and a commitment to excellence. If you are ready to embark on a rewarding career path with unparalleled earning potential and professional development, we encourage you to apply and become part of our team!

This is a prestigious employment opportunity that requires a two step interview process. If you are unable to commit to multiple interviews, please do not apply. This is not a salaried position as our Aflac associates earn commissions, bonuses, residual income, and stock. Aflac associates are independent agents and are not Aflac employees. Aflac’s family of insurers includes Aflac and/or Aflac New York, and/or Continental American Insurance Company and/or Continental American Life Insurance Company.

Type: Full or Part Time Pay Range: 50-80K Yearly Hybrid Work Schedule wth Flexibility

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