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Senior Shopify Customer Service Jobs (NOW HIRING)

Formlabs

Senior Shopify Engineer

Somerville, MA · On-site

$133K - $176K/yr

As a Senior Shopify Engineer at Formlabs, you will play a crucial role in designing, enhancing, and maintaining applications in our digital landscape: eCommerce, CRM, Marketing, and Sales/Service.

Formlabs

Senior Shopify Engineer

Somerville, MA

$133K - $176K/yr

As a Senior Shopify Engineer at Formlabs, you will play a crucial role in designing, enhancing, and maintaining applications in our digital landscape: eCommerce, CRM, Marketing, and Sales/Service.

DemandPDX

Shopify - Senior Developer

$55.75 - $73.75/hr

We are seeking a talented Senior Shopify Developer to join our team. You will play a key role in ... Develop and maintain Shopify apps, integrations, and third-party services to enhance e-commerce ...

Insider One

Global Director of Shopify Alliance

With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data ... Experience with the B2B SaaS (Software as a Service) business model * Experience in the marketing ...

Amc Us LLC

Shopify Associate

Wellington, FL · On-site

$21/hr

... what customers see in store is reflected online Key Responsibilities Shopify Product and Data Management Upload and manage new product listings for seasonal launches Sync and maintain accuracy ...

Amc Us LLC

Shopify Associate

Wellington, FL · On-site

$21/hr

... what customers see in store is reflected online Key Responsibilities Shopify Product and Data Management Upload and manage new product listings for seasonal launches Sync and maintain accuracy ...

Amc Us LLC

Shopify Associate

Wellington, FL · On-site

$21/hr

... what customers see in store is reflected online Key Responsibilities Shopify Product and Data Management Upload and manage new product listings for seasonal launches Sync and maintain accuracy ...

Powerflex Supply

Sales Associate

San Antonio, TX · On-site

$12.75 - $17.25/hr

... through our CRM and Shopify systems. -Follow up with prospects and existing customers to drive ... service, or ag supply strongly preferred. -Excellent communication skills and ability to build ...

SHENS POWER INC

Internet Sales

Hacienda Heights, CA

You must have experience with the following: - Word - Excel - Outlook - Internet Forums - Shopify - Customer Service - General knowledge of aftermarket car parts Job Duties: - Good communication ...

SHENS POWER INC

Internet Sales

Hacienda Heights, CA · On-site

You must have experience with the following: - Word - Excel - Outlook - Internet Forums - Shopify - Customer Service - General knowledge of aftermarket car parts Job Duties: - Good communication ...

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All JobsShopify Customer Service JobsSenior Shopify Customer Service Jobs

Senior Shopify Customer Service information

See salary details

$12

$23

$35

How much do senior shopify customer service jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for senior shopify customer service in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

Can you make 10k a month on Shopify?

A Senior Shopify Customer Service role typically does not directly generate sales or income; instead, it focuses on supporting customers and maintaining satisfaction. Achieving $10,000 a month in revenue depends on the overall business, product demand, marketing, and sales strategies, not solely on customer service. Customer service skills can contribute to customer retention, which supports business growth, but income levels are determined by the entire e-commerce operation.

How much do Shopify specialists make?

Shopify specialists, including those in customer service roles, typically earn between $40,000 and $60,000 annually, depending on experience, location, and skill level. Entry-level positions may start lower, while experienced professionals with technical skills or certifications can earn higher salaries. Compensation often includes benefits and opportunities for bonuses based on performance.

Is it hard to get hired at Shopify?

Getting hired as a Senior Shopify Customer Service representative can be competitive, as the role requires strong communication skills, experience with e-commerce platforms, and problem-solving abilities. Candidates often need relevant experience, technical knowledge of Shopify, and a customer-focused approach to stand out in the application process.

Is Shopify 100% remote?

A Senior Shopify Customer Service role is often remote, allowing employees to work from home or any location with internet access. However, some positions may require occasional in-person meetings or specific hours, depending on the company's policies. It is advisable to check the specific job listing for remote work details and requirements.

What is the difference between Senior Shopify Customer Service vs Shopify Customer Service?

AspectSenior Shopify Customer ServiceShopify Customer Service
ResponsibilitiesHandling complex customer issues, mentoring team members, improving service processesResponding to customer inquiries, resolving basic issues, providing product information
Required SkillsAdvanced communication, problem-solving, leadership abilitiesBasic communication, product knowledge, customer support skills
Experience2+ years in customer support, Shopify platform familiarityEntry to mid-level support experience, Shopify platform familiarity
Work EnvironmentTeam leadership, process improvement focusCustomer interaction, support ticket management

In summary, Senior Shopify Customer Service roles involve handling complex issues, mentoring, and process improvements, requiring more experience and leadership skills compared to standard Shopify Customer Service positions, which focus on basic customer support and issue resolution.

More about Senior Shopify Customer Service jobs
What cities are hiring for Senior Shopify Customer Service jobs? Cities with the most Senior Shopify Customer Service job openings:
What are the most commonly searched types of Shopify Customer Service jobs? The most popular types of Shopify Customer Service jobs are:
What states have the most Senior Shopify Customer Service jobs? States with the most job openings for Senior Shopify Customer Service jobs include:
What job categories do people searching Senior Shopify Customer Service jobs look for? The top searched job categories for Senior Shopify Customer Service jobs are:
Senior Shopify Customer Service jobs near you
Infographic showing various Senior Shopify Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,994 per year, or $23.1 per hour.

Shopify Developer

Strategic Resources International USA

Cincinnati, OH • Hybrid

Contractor

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Please find the details below:

Position: Senior Shopify Developer
Location: Cincinnati, OH (Day 1 Hybrid)
Duration: Long-Term Contract

Job Summary:
The Senior Shopify Developer will lead the development and customization of Shopify stores, design and implement new features, optimize performance, and ensure a seamless user experience. The consultant will also mentor junior developers and collaborate with cross-functional teams.

Key Responsibilities:

  • Lead the development and customization of Shopify themes.
  • Design and implement new features using HTML, CSS, JavaScript, and Liquid.
  • Integrate third-party applications and services.
  • Optimize Shopify stores for performance, SEO, and mobile responsiveness.
  • Troubleshoot and resolve complex technical issues.
  • Mentor junior developers and provide technical guidance.
  • Stay current with Shopify trends and best practices.

Required Qualifications:

  • Strong proficiency in HTML, CSS, JavaScript, and Liquid.
  • Strong understanding of Shopify platform, themes, apps, and APIs.
  • Experience with Git/version control systems.
  • Knowledge of SEO principles and responsive design.
  • Excellent problem-solving and communication skills.

Must-Have Experience:

  • Strong backend and frontend Shopify development experience.
  • Extensive Shopify theme customization experience.
  • Shopify app development expertise.
  • Experience developing custom integrations and middleware solutions.
  • Strong troubleshooting and problem-solving skills.

Preferred Qualifications:

  • Experience with database management and data migration.
  • Familiarity with eCommerce best practices and consumer behavior.
  • Ability to manage multiple projects and deliver within deadlines.

Soft Skills:

  • Strong leadership and mentoring abilities.
  • Excellent communication and stakeholder management skills.
  • Adaptability and flexibility in a fast-paced environment.
  • Team-oriented mindset.

Please share your best available candidates at the earliest.