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Senior Shopify Customer Service Jobs in Iowa (NOW HIRING)

Cargill

Senior Customer Service Supervisor

Eddyville, IA · On-site

$18.25 - $25.25/hr

Job Purpose and Impact The Senior Customer Service Supervisor will be responsible to help maintain customer relationships and will serve as an escalation point for service issues and will run ...

Cargill

Senior Customer Service Supervisor

Eddyville, IA · On-site

$18.25 - $25.25/hr

Job Purpose and Impact The Senior Customer Service Supervisor will be responsible to help maintain customer relationships and will serve as an escalation point for service issues and will run ...

Cargill

Senior Customer Service Supervisor

Eddyville, IA · On-site

$18.25 - $25.25/hr

Job Purpose and Impact The Senior Customer Service Supervisor will help maintain customer relationships, serve as an escalation point for service issues and run analytics for routine operations in ...

Infosys

Customer Service Representative

Des Moines, IA · On-site

$15.50 - $21.25/hr

Customer Service Senior Process Associate - Customer Service In the role of Senior Process Associate - Customer Service you will be responsible for delivering accurate and courteous responses to ...

Infosys

Customer Service Representative

Des Moines, IA · On-site

$15.50 - $21.25/hr

Customer Service Senior Process Associate - Customer Service In the role of Senior Process Associate - Customer Service you will be responsible for delivering accurate and courteous responses to ...

Stefanini

Customer Service Representative

Bettendorf, IA · On-site

$14.25 - $19.50/hr

Client is currently seeking a Senior Customer Sales and Service Representative, Industrial to join our Rolled Products (RP) Headquarters (HQ) business unit at our Davenport Works Operations facility.

Stefanini Group

Customer Service Representative

Bettendorf, IA · On-site

$14.25 - $19.50/hr

Client is currently seeking a Senior Customer Sales and Service Representative, Industrial to join our Rolled Products (RP) Headquarters (HQ) business unit at our Davenport Works Operations facility.

Regal Plastic

Customer Service Representative

Grimes, IA · On-site

$15.75 - $21.50/hr

Our customer service representatives are the foundation of our success. They serve as our voice ... You will have the opportunity to communicate the status of orders and customer concerns to senior ...

Infosys

JL2A - OV - Customer Service

Des Moines, IA · On-site

$18.75 - $25.75/hr

Customer Service Senior Process Associate In the role of Senior Process Associate - Customer Service you will be responsible for delivering accurate and courteous responses to telephone inquiries ...

Infosys

2A - RSUL - Customer Service

Des Moines, IA · On-site

$18.75 - $25.75/hr

Customer Service Senior Process Associate In the role of Senior Process Associate - Customer Service you will be responsible for delivering accurate and courteous responses to telephone inquiries ...

Regal Plastic

Customer Service Representative

Grimes, IA · On-site

$18 - $20/hr

Our customer service representatives are the foundation of our success. They serve as our voice ... You will have the opportunity to communicate the status of orders and customer concerns to senior ...

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Senior Shopify Customer Service information

What is the difference between Senior Shopify Customer Service vs Shopify Customer Service?

AspectSenior Shopify Customer ServiceShopify Customer Service
ResponsibilitiesHandling complex customer issues, mentoring team members, improving service processesResponding to customer inquiries, resolving basic issues, providing product information
Required SkillsAdvanced communication, problem-solving, leadership abilitiesBasic communication, product knowledge, customer support skills
Experience2+ years in customer support, Shopify platform familiarityEntry to mid-level support experience, Shopify platform familiarity
Work EnvironmentTeam leadership, process improvement focusCustomer interaction, support ticket management

In summary, Senior Shopify Customer Service roles involve handling complex issues, mentoring, and process improvements, requiring more experience and leadership skills compared to standard Shopify Customer Service positions, which focus on basic customer support and issue resolution.

What are the most commonly searched types of Shopify Customer Service jobs in Iowa?

The most popular types of Shopify Customer Service jobs in Iowa are:

What are popular job titles related to Senior Shopify Customer Service jobs in Iowa?

For Senior Shopify Customer Service jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Senior Shopify Customer Service jobs in Iowa look for?

The top searched job categories for Senior Shopify Customer Service jobs in Iowa are:

What cities in Iowa are hiring for Senior Shopify Customer Service jobs?

Cities in Iowa with the most Senior Shopify Customer Service job openings:

Senior Shopify Customer Service jobs near you
Infographic showing various Senior Shopify Customer Service job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Senior Customer Service Supervisor

Cargill

Eddyville, IA • On-site

$18.25 - $25.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Cargill rating

7.4

Company rating: 7.4 out of 10

Based on 225 frontline employees who took The Breakroom Quiz

19th of 49 rated food wholesalers

Job description

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life's essentials, we enable businesses to grow, communities to prosper, and consumers to live well.
This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded products. Our portfolio includes poultry, beef, egg, alternative protein, salt, oils, starches, sweeteners, cocoa and chocolate.
Job Purpose and Impact
The Senior Customer Service Supervisor will be responsible to help maintain customer relationships and will serve as an escalation point for service issues and will run analytics for routine operations in the order management process. In this role, you will drive customer focus and achievement of the company sales and revenue objectives by delivering exceptional customer service within our sweetners business.
Key Accountabilities
  • Manage a team of customer facing or customer enabling customer service representatives working with complex standard service level two or three customers and drive delivery of exceptional customer service.
  • Conduct performance management, talent development, succession planning and engagement.
  • Assist in development and maintenance of strong, collaborative customer relationships through proactive engagement on complex customer issues, where escalation will likely be required.
  • Analyze customer service issues and drive service level improvements through data analysis and insights and conduct root cause analysis on complex, repetitive and common issues the reoccur across more junior team members.
  • Collaborate on customer experience improvement areas with team members and customers to improve established practices and policies.
  • Influence team to make better decisions to drive revenue growth and customer experience.
  • Drive change and continuous improvement throughout the customer service organization.
  • Lead and develop a team, coach and make decisions related to talent management, hiring, performance, and disciplinary actions.
  • Other duties as assigned

#LI-KP1
Qualifications
Minimum Qualifications
  • Customer Service leadership experience
  • Minimum of four years of related work experience

Preferred Qualifications
  • Two years of supervisory experience
  • Salesforce or SAP experience
  • Food or manufacturing industry customer service experience

Additional Details
• Location: IA-Eddiyville, IA-Cedar Rapids, GA-Gainesville, or KS-Wichita; Relocation assistance is not provided for this role.
• There are also some events that might need to work on the weekends and on-call.
• The business will not sponsor applicants for work visas for this position
At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: https://www.cargill.com/page/my-health/mh-health-and-wellnessto learn more (subject to certain collective bargaining agreements for Union positions).
Equal Opportunity Employer, including Disability/Vet

What Cargill employees say

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About Cargill

Sourced by ZipRecruiter

Cargill was founded in 1865 as a single grain warehouse in Iowa, U.S. Since then, we’ve grown to become a global partner connecting people around the planet. But one thing has remained constant over the years: our purpose of nourishing the world in a safe, responsible and sustainable way. Cargill is committed to conducting business with integrity, operating responsibly, enriching communities and nourishing the world. In the fiscal year 2021, Cargill provided $110.5 million in total charitable contributions in 56 countries to support our communities. Cargill businesses and employee-led groups partner with local civic, nonprofit and non-governmental organizations on programs and projects that improve food security and nutrition; support human rights, equity and inclusion; strengthen farmer livelihoods; and advance our commitments in the areas of land use, water and climate.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

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