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Manager Shopify Customer Service Jobs (NOW HIRING)

SHENS POWER INC

Internet Sales

Hacienda Heights, CA

... Shopify - Customer Service - General knowledge of aftermarket car parts Job Duties: - Good ... management informed by submitting daily reports at the end of the day Please send all resumes to ...

Gardens Alive!

Shopify Website Manager

Tipp City, OH · On-site

The Shopify Website Manager is responsible for overseeing the performance, design, functionality ... Enhances customer experience and journey by optimizing homepage, category, and PDP content, site ...

Pattern

Senior Shopify Developer

Lehi, UT

$51.25 - $67.50/hr

... management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of ... We are looking for a Senior Shopify Developer to lead the technical evolution of our high-growth ...

Saddlers Row

Be Seen First

Shopify/website assistant

Lake Zurich, IL · On-site

$21 - $24/hr

While the primary focus is website and Shopify support, this role will also support customers and ... and customer service abilities * Comfortable learning new systems and managing multiple projects

Saddlers Row

Be Seen First

Shopify/website assistant

Lake Zurich, IL · On-site

$21 - $24/hr

While the primary focus is website and Shopify support, this role will also support customers and ... and customer service abilities * Comfortable learning new systems and managing multiple projects

ThirdLove

Shopify Engineer

Salt Lake City, UT · On-site +1

Collaborate with designers and product managers to implement new features and enhancements to the ... Work closely with cross-functional teams, including marketing, customer support, and operations, to ...

QFS Services, Inc.

Customer Service

Willowbrook, IL

$20/hr

Customer Service Location: Willowbrook, IL 60527 Pay Rate: $20.00/hr Shift: 8am-5pm Monday -Friday ... Process refunds/exchanges using Shopify and company ERP system • Work closely with the ...

Alabama Solutions

Shopify POS Full Stack Developer

We're looking for an expert Shopify Full Stack Developer to build seamless, robust, and innovative ... services with POS frontend components. * Collaborate closely with project managers, frontend ...

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How much do manager shopify customer service jobs pay per year?

As of Jun 5, 2026, the average yearly pay for manager shopify customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager Shopify Customer Service, and why are they important?

To thrive as a Manager Shopify Customer Service, you need expertise in customer service management, e-commerce operations, and a solid understanding of Shopify's platform, often supported by experience in retail or online sales. Familiarity with Shopify admin tools, CRM software, helpdesk systems like Zendesk, and analytics dashboards is crucial. Exceptional leadership, problem-solving, and communication skills help you motivate teams and resolve complex customer issues efficiently. These capabilities ensure high-quality customer experiences, drive retention, and support business growth in a competitive e-commerce environment.

How does a Manager of Shopify Customer Service typically collaborate with other departments to enhance the customer experience?

As a Manager of Shopify Customer Service, you will frequently collaborate with teams such as Marketing, Product Development, and IT to address customer feedback and streamline service processes. Regular coordination ensures that customer issues are communicated across departments, enabling quick resolution of technical problems and alignment on promotional campaigns or product launches. This cross-functional teamwork is essential for delivering a seamless customer experience and for implementing improvements based on direct customer insights.

What is a Manager Shopify Customer Service?

A Manager Shopify Customer Service is a professional responsible for overseeing and leading the customer service team for a business that operates on the Shopify platform. Their main duties include managing support agents, ensuring customer inquiries are resolved efficiently, and implementing best practices to enhance the overall customer experience. They also analyze customer feedback, develop training programs, and collaborate with other departments to streamline service operations. This role requires strong leadership, communication, and problem-solving skills, as well as a thorough understanding of Shopify's features and tools.

What is the difference between Manager Shopify Customer Service vs Customer Support Supervisor?

AspectManager Shopify Customer ServiceCustomer Support Supervisor
ResponsibilitiesOversees Shopify customer service team, develops strategies, manages escalationsSupervises customer support agents, ensures quality service, handles daily operations
Required SkillsLeadership, Shopify platform knowledge, communication, problem-solvingCustomer service skills, team management, conflict resolution
Work EnvironmentOffice or remote, strategic focusCall centers, support centers, or online support teams
CertificationsCustomer service management, Shopify certifications beneficialCustomer support certifications, CRM training

The main difference is that the Manager Shopify Customer Service focuses on strategic leadership and managing the entire customer service team within the Shopify environment, while the Customer Support Supervisor handles daily team supervision and operational tasks. Both roles require customer service skills, but the manager position involves higher-level planning and decision-making.

What cities are hiring for Manager Shopify Customer Service jobs? Cities with the most Manager Shopify Customer Service job openings:
What are the most commonly searched types of Shopify Customer Service jobs? The most popular types of Shopify Customer Service jobs are:
What states have the most Manager Shopify Customer Service jobs? States with the most job openings for Manager Shopify Customer Service jobs include:
Manager Shopify Customer Service jobs near you

Full Stack Web Developer (WordPress, Shopify, CRM)

Huzzle

Remote

Full-time

Posted 9 days ago

Job description

About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they're hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Timezone: EST Hours
Job Summary
We are seeking a highly skilled Full Stack Website Developer based in the United States to manage and execute all aspects of website and CRM development. This role is ideal for someone with strong technical expertise across WordPress, Shopify, and CRM platforms such as HubSpot and HighLevel, who thrives in a fast-paced environment and takes pride in delivering high-quality work on time.
You will be responsible for building, optimizing, and maintaining websites and CRM systems that directly impact marketing performance, lead generation, and sales operations.
Key Responsibilities
  • Build, customize, and maintain high-performing websites using WordPress and Shopify
  • Develop and manage CRM builds and automations using HubSpot, HighLevel, and related tools
  • Ensure websites are responsive, SEO-optimized, and conversion-focused
  • Integrate CRM systems with websites, landing pages, and marketing automation tools
  • Manage technical implementations end-to-end - from planning to deployment
  • Deliver projects on time with strong attention to detail and quality standards
  • Troubleshoot and resolve technical issues efficiently
  • Collaborate with marketing and sales teams to optimize funnels and customer journeys
  • Maintain documentation and ensure scalable system architecture

Requirements
  • Must-Haves:
    • Strong portfolio demonstrating website and CRM development projects
    • Advanced experience with WordPress and Shopify development
    • Hands-on experience with HubSpot, HighLevel, or similar CRM platforms
    • Proven ability to manage full-stack development tasks independently
    • Strong understanding of website performance, UX/UI best practices, and SEO fundamentals
    • Excellent time management and ability to meet deadlines
    • Strong sense of urgency and commitment to high-quality output
    • Proactive communication and problem-solving mindset
  • Nice to Have:
    • Advanced CRM automation and workflow build experience
    • Experience building custom integrations or API connections
    • Experience optimizing conversion funnels and landing pages

Benefits
Fully Remote: Work from anywhere with international teams
Career Growth: Join companies in SaaS, MarTech, and B2B services
Peer Community: Connect with high-performing sales professionals in our network
Ongoing Support: Receive guidance from Huzzle before and after placement
Tailored Compensation: Salaries vary by client and candidate preference - we'll match you with options that fit your goals

Apply