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Manager Shopify Customer Service Jobs Near Me

Safecor Health

Manager, Customer Service

Columbus, OH · On-site

The Manager, Customer Experience, is responsible for ensuring proactive, high-touch service from implementation through the life of the partnership for all of Safecor Health's customer. This role ...

Safecor Health

Manager, Customer Service

Columbus, OH · On-site

The Manager, Customer Experience, is responsible for ensuring proactive, high-touch service from implementation through the life of the partnership for all of Safecor Health's customer. This role ...

Acloché LLC

Customer Service

Columbus, OH · On-site

$16 - $19/hr

Customer Service Location: Columbus, OH Pay Rate: $16.00 - $19.00/hr based upon experience Shift ... • Update and manage our social media presence through our company accounts. • Routine ...

New

Donatos Pizza

Customer Service

Washington Court House, OH · On-site

$13.50/hr

Customer Service Share Apply Part-time Up to $13.50 per hour Restaurant Associates are high-energy ... Effectively communicates with customers, co-workers, and managers in person or over the telephone.

Dollar Tree

Customer service

Canal Winchester, OH · On-site

$13.75 - $19/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Kendall House, Inc.

Customer Service

Mount Vernon, OH

$13.25 - $18.25/hr

Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.

Global Face Group

Customer Service

Columbus, OH · On-site

$15 - $45/hr

Responsibilities: - Assist customers in person with account setup and service options- Provide ... We promote from within. Top performers can move into leadership and management roles. ✅ ...

Innvite Hospitality

Customer Service

Columbus, OH · On-site

$15.50 - $21/hr

Manage online and phone reservations * Inform customers about payment methods and verify their ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...

Family Dollar

Customer service

Canal Winchester, OH · On-site

$13.75 - $19/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

InnVite Hospitality

Customer Service

Columbus, OH · On-site

$15.50 - $21/hr

Manage online and phone reservations * Inform customers about payment methods and verify their ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...

Dollartree

Customer service

Canal Winchester, OH · On-site

$13.75 - $19/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

SBM Management Services

Customer Service Rep

New Albany, OH · On-site

$14.75 - $15.75/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Columbus, OH · On-site

$20 - $30/hr

Reporting directly to the Customer Service Manager and Team Lead, this position involves delivering exceptional service during regular day shifts while collaborating effectively to address customer ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Columbus, OH · On-site

$20 - $30/hr

Reporting directly to the Customer Service Manager and Team Lead, this position involves delivering exceptional service during regular day shifts while collaborating effectively to address customer ...

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As of Aug 21, 2026, the average yearly pay for manager shopify customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

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Manager Shopify Customer Service jobs near you
A map of the United States highlighting the number of Manager Shopify Customer Service job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Manager Shopify Customer Service job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Manager, Customer Service

Safecor Health

Columbus, OH • On-site

Other

Posted 19 days ago

Job description

The Manager, Customer Experience, is responsible for ensuring proactive, high-touch service from implementation through the life of the partnership for all of Safecor Health's customer. This role leads Safecor Health's customer-facing support team and will leverage data, discipline of process, and consistent and proactive communication to evolve and transform the organization's approach to its customer support experience.
The Manager, Customer Experience, will also develop processes and procedures, manage and maintain the customer portal, lead key projects, manage and maintain accurate customer data, and resolve escalated customer needs.
RESPONSIBILITIES
  • Manages and supports the Customer Experience team.
  • Monitors customer portal inquiries and ensures timely response and acts as the point person for escalated customer concerns.
  • Drives proactive and well-documented communications for all customer interactions.
  • Partners across the organization on key projects regarding customer experience.
  • Monitors and drives KPIs to ensure an outstanding customer experience.
  • Communicates and support new services as they are introduced to customers.
  • Works with the Operations team to determine lead times and order prioritization.
  • Ensures that all customer data is loaded, monitored, and maintained within various databases, including packaging modes, data label requirements, and customer preferences.
  • Supports all other functions and business goals as needed to meet company objectives.
  • Acts as a strategic cross-functional partner, collaborating with Operations, Sales, IT, Quality, Regulatory, Finance, and other business functions to improve processes, resolve complex customer issues, and ensure exceptional customer experience.
  • Balances customer expectations with operational capabilities and business priorities to support sustainable growth and long-term customer success.

EDUCATION & EXPERIENCE
  • High School Degree/GED required. Bachelor's degree in business-related discipline is highly desirable.
  • Minimum of 5 -7 years customer service, customer support, inside sales, or account management in a high-touch customer model required.
  • Experience with CRM and ERP systems required.
  • Experience developing Customer Experience processes and teams to support scalability.

KNOWLEDGE, SKILLS & ABILITIES
  • Experience managing a customer service team in a growth environment while providing real-time feedback and coaching.
  • Able to deliver a consistent and positive customer experience by building positive relationships and providing excellent communication through all customer channels (phone, email, CRM, etc.).
  • Demonstrated ability to provide clear, concise, and positive communications to all internal and external customers on expectations, timelines, and issue resolutions.
  • Strong proficiency with phone system navigation and full Microsoft 365 Suite (Word, Excel, Outlook, Notes, Teams).
  • Ability to effectively multi-task, react to a variety of customer needs, reprioritize when needed, and move the business forward through challenges.
  • Understanding of hospital pharmacy operations and how repackaging and barcoding services integrate into the customer operations and supply chain to their specific needs and business requirements.
  • Understanding of drug descriptions and National Drug Code (NDC) number configurations
  • Strong business acumen with the ability to understand operational workflows, commercial priorities, financial impacts, and technology solutions while making sound business decisions.
  • Demonstrated success working in a highly cross-functional environment, building partnerships across Operations, Sales, IT, Quality, Regulatory, and other departments to achieve shared business objectives.

COMPETENCIES
  • Strong, positive communicator (verbal and written) and collaborator. Able to develop and maintain positive relationships with customers, employees, officials, and other stakeholders.
  • Learns and adapts with the organization.
  • Creates an inclusive environment where feedback, ideas, and perspectives are welcomed and encouraged.
  • Demonstrates strong emotional intelligence and self-awareness.
  • Shows accountability for actions and decisions and accepts responsibility for results.
  • Influences others towards solutions, including customers, through a keen understanding of needs, challenges, and desired outcomes.
  • Persuasive verbal abilities/skills to influence and enable customers to be active participants in the implementation process.
  • Is solutions-oriented, while balancing organizational and customer needs.
  • Demonstrates a strong bias for action in their daily work and strives for excellence.
  • Monitors and drive appropriate KPIs to ensure an outstanding customer experience
  • Detail oriented, ability to manage multiple projects simultaneously.

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