1

Manager Shopify Customer Service Jobs in Riverside, CA

Customer Service Manager

Corona, CA · On-site +1

$89K - $165K/yr

Description The Clark Team is seeking an Associate Customer Service Manager to join our team in the Commercial Real Estate industry. As a full-time employee, you will have the opportunity to work ...

Customer Service Manager

Chino, CA · On-site

$80K - $85K/yr

The Customer Service Manager is responsible for overseeing the daily operations of the customer service department. This role ensures that customers receive outstanding service by managing a high ...

Manage customer service operations, ensuring seamless booking processes, timely responses, and high client satisfaction. Collaborate cross-departmentally, streamlining communication and operations ...

Customer Service

Santa Ana, CA · On-site

$15 - $20.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

customer service

Highland, CA · On-site

$14.50 - $19.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service

Santa Ana, CA · On-site

$15 - $20.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service

Yucaipa, CA · On-site

$20 - $20.50/hr

Immediately attend to any guest service problem or complaint and notify manager as needed. * Accept payment from customers, make change as necessary, and issue a receipt. * Follow proper cash ...

next page

Showing results 1-20

Manager Shopify Customer Service information

See Riverside, CA salary details

$25.6K

$60.5K

$105.4K

How much do manager shopify customer service jobs pay per year?

As of Jul 23, 2026, the average yearly pay for manager shopify customer service in Riverside, CA is $60,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $73,000.00 per year, depending on experience, location, and employer.

How does a Manager of Shopify Customer Service typically collaborate with other departments to enhance the customer experience?

As a Manager of Shopify Customer Service, you will frequently collaborate with teams such as Marketing, Product Development, and IT to address customer feedback and streamline service processes. Regular coordination ensures that customer issues are communicated across departments, enabling quick resolution of technical problems and alignment on promotional campaigns or product launches. This cross-functional teamwork is essential for delivering a seamless customer experience and for implementing improvements based on direct customer insights.

What is the difference between Manager Shopify Customer Service vs Customer Support Supervisor?

AspectManager Shopify Customer ServiceCustomer Support Supervisor
ResponsibilitiesOversees Shopify customer service team, develops strategies, manages escalationsSupervises customer support agents, ensures quality service, handles daily operations
Required SkillsLeadership, Shopify platform knowledge, communication, problem-solvingCustomer service skills, team management, conflict resolution
Work EnvironmentOffice or remote, strategic focusCall centers, support centers, or online support teams
CertificationsCustomer service management, Shopify certifications beneficialCustomer support certifications, CRM training

The main difference is that the Manager Shopify Customer Service focuses on strategic leadership and managing the entire customer service team within the Shopify environment, while the Customer Support Supervisor handles daily team supervision and operational tasks. Both roles require customer service skills, but the manager position involves higher-level planning and decision-making.

What is a Manager Shopify Customer Service?

A Manager Shopify Customer Service is a professional responsible for overseeing and leading the customer service team for a business that operates on the Shopify platform. Their main duties include managing support agents, ensuring customer inquiries are resolved efficiently, and implementing best practices to enhance the overall customer experience. They also analyze customer feedback, develop training programs, and collaborate with other departments to streamline service operations. This role requires strong leadership, communication, and problem-solving skills, as well as a thorough understanding of Shopify's features and tools.

What are the key skills and qualifications needed to thrive as a Manager Shopify Customer Service, and why are they important?

To thrive as a Manager Shopify Customer Service, you need expertise in customer service management, e-commerce operations, and a solid understanding of Shopify's platform, often supported by experience in retail or online sales. Familiarity with Shopify admin tools, CRM software, helpdesk systems like Zendesk, and analytics dashboards is crucial. Exceptional leadership, problem-solving, and communication skills help you motivate teams and resolve complex customer issues efficiently. These capabilities ensure high-quality customer experiences, drive retention, and support business growth in a competitive e-commerce environment.

What does a Shopify manager do?

A Shopify manager oversees the daily operations of an online store built on the Shopify platform, including managing product listings, processing orders, handling customer inquiries, and coordinating with teams to ensure smooth store performance. They often use tools like Shopify admin, analytics, and customer service software to optimize sales and customer satisfaction.

Is it hard to get a Shopify job?

Getting a Shopify customer service manager position typically requires relevant experience in customer support, strong communication skills, and familiarity with Shopify's platform. Competition can vary depending on the role and location, but demonstrating proficiency with tools like live chat, email support, and problem-solving skills can improve chances of securing the job.

Is Shopify 100% remote?

A Manager Shopify Customer Service role can be remote, but it depends on the company's policies. Many companies in customer service and e-commerce support offer remote positions, often requiring strong communication skills and familiarity with Shopify tools. It's important to check the specific job listing for remote work options and requirements.

Can you make 10k a month on Shopify?

A Shopify customer service manager typically does not generate sales directly but supports customer satisfaction and retention. Earning $10,000 a month on Shopify usually depends on the overall business revenue, product margins, and sales volume, not solely on customer service roles. Achieving such income may involve managing a high-volume store, effective marketing, and sales strategies beyond customer service responsibilities.
What are the most commonly searched types of Shopify Customer Service jobs in Riverside, CA? The most popular types of Shopify Customer Service jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Manager Shopify Customer Service jobs? Cities near Riverside, CA with the most Manager Shopify Customer Service job openings:

D2B Shopify Developer Designer

TP-Link Systems Inc.

Irvine, CA • On-site

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago


Job description

Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people's lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.

We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology. 

Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle. 

Position Summary

We are seeking a highly creative and technically skilled Shopify Web Designer / Developer to join our growing eCommerce team in Irvine, CA. This role requires a strong balance of front-end development expertise and design proficiency, with an approximate focus of 60% coding and 40% design.

The ideal candidate will have hands-on experience building and optimizing Shopify

storefronts, developing reusable components, and creating engaging customer experiences that drive conversion and brand consistency. This individual should be comfortable owning projects from concept through launch while collaborating cross-functionally with marketing, eCommerce, and creative teams.

Job Responsibilities

  • This role requires a balance of 60% coding expertise and 40% design proficiency to create, customize, and optimize Shopify stores
  • Design and build reusable Shopify sections, templates, and modular UI components to improve scalability, maintainability, and consistency across the storefront.
  • Design responsive, accessible, and visually consistent experiences across desktop, tablet, and mobile breakpoints.
  • Develop and maintain branded promotional and flow emails for new product launches and marketing campaigns using Klaviyo.
  • Optimize storefront experiences for conversion, engagement, and usability through layout and UX improvements.
  • Provide data-driven recommendations and actionable insights by gathering and identifying analytics with tools such as Google Analytics and Shopify Analytics
  • Design and develop high-converting campaign landing pages and promotional experiences aligned with marketing initiatives.
  • Implement and manage dynamic content structures using Shopify metafields, metaobjects, and custom templates.
  • Design and implement custom Shopify functionality in Liquid, including interactive UI components and custom page logic.
  • Take ownership of Shopify storefront initiatives from concept and design through implementation, QA, launch, and iteration.

Requirements

Qualifications & Skills

  • Bachelor's degree in Web Design, Graphic Design, Computer Science, Digital Media, or a related field preferred.
  • At Least 2 year experiences as a Shopify Web Designer, Shopify Developer, or similar role.
  • Strong understanding of responsive web design, accessibility standards, UI systems, and modern front-end best practices.
  • Experience building reusable Shopify sections, modular layouts, and scalable storefront systems.
  • Experience working with Shopify metafields, metaobjects, dynamic sources, and custom CMS-driven content structures.
  • Understanding of e-commerce UX principles, customer journey optimization, and conversion-focused design strategies.
  • Ability to troubleshoot and resolve front-end issues, such as Liquid rendering, third-party apps, or CSS conflicts.

Benefits

Salary: $80K - $100K annually

Benefits:

  • Fully paid medical, dental, and vision insurance (partial premium coverage for dependents)
  • Contributions to 401k funds (Quarterly Employer Contributions
  • 15 days accrued vacation/ 48 hours sick
  • 11 paid holidays
  • Health and wellness benefits, including free gym memberships
  • Quarterly team-building events

At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc

Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.