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Manager Shopify Customer Service Jobs in Riverside, CA

Dollartree

Customer Service

Santa Ana, CA · On-site

$15 - $20.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service

Santa Ana, CA · On-site

$15 - $20.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Heritage Grocers Group

Customer Service

Corona, CA · On-site

$17.90 - $20.45/hr

Provides support to the Frontend team in the absence of the Frontend Manager; * Operates front end ... Customer Service and retail experience desirable; * Bilingual: Spanish and English preferred.

Cardenas Market

Customer Service

Corona, CA · On-site

$20.45/hr

Provides support to the Frontend team in the absence of the Frontend Manager; * Operates front end ... Customer service and retail experience desirable; * Bilingual: Spanish and English preferred.

KFC

Customer Service

Hemet, CA · On-site

$20 - $20.50/hr

Immediately attend to any guest service problem or complaint and notify manager as needed. * Accept payment from customers, make change as necessary, and issue a receipt. * Follow proper cash ...

KFC

Customer Service

Yorba Linda, CA · On-site

$20 - $20.50/hr

Immediately attend to any guest service problem or complaint and notify manager as needed. * Accept payment from customers, make change as necessary, and issue a receipt. * Follow proper cash ...

PrideStaff - Ontario, CA

Customer Service

Chino, CA · On-site

$17.50 - $18.50/hr

Pridestaff is currently seeking a Customer Service Representative for a manufacturing company ... Manage medium to large residential dealer accounts (80K a year and up) * Find solutions to customer ...

Pronto Gym Service Inc

Be Seen First

Customer Service Admin

Orange, CA · On-site

$19 - $25.25/hr

Manage warranty claims, billing summaries and service portals * Communicate and coordinate with internal departments * Follow up on customer interactions Customer Service * Facilitate efficient and ...

KFC

Customer Service

Menifee, CA · On-site

$20 - $20.50/hr

Immediately attend to any guest service problem or complaint and notify manager as needed. * Accept payment from customers, make change as necessary, and issue a receipt. * Follow proper cash ...

Johnson Service Group

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Customer Service Representative

Irvine, CA · On-site

$18.57/hr

Proficient organizational and time management skills. * Fluent in English (oral and written ... Research and resolve aged Customer Service open calls within company standards. * Operate in the ...

New

KFC

Customer Service

Yucaipa, CA · On-site

$20 - $20.50/hr

Immediately attend to any guest service problem or complaint and notify manager as needed. * Accept payment from customers, make change as necessary, and issue a receipt. * Follow proper cash ...

Pronto Gym Service Inc

Be Seen First

Customer Service Admin

Orange, CA · On-site

$19 - $25.25/hr

Manage warranty claims, billing summaries and service portals * Communicate and coordinate with internal departments * Follow up on customer interactions Customer Service * Facilitate efficient and ...

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Showing results 21-40

All JobsShopify Customer Service JobsManager Shopify Customer Service JobsManager Shopify Customer Service Jobs in Riverside, CA

Manager Shopify Customer Service information

See Riverside, CA salary details

$25.6K

$60.5K

$105.4K

How much do manager shopify customer service jobs pay per year?

As of Aug 21, 2026, the average yearly pay for manager shopify customer service in Riverside, CA is $60,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $73,000.00 per year, depending on experience, location, and employer.

What is a manager Shopify customer service?

A Manager Shopify Customer Service is a professional responsible for overseeing and leading the customer service team for a business that operates on the Shopify platform. Their main duties include managing support agents, ensuring customer inquiries are resolved efficiently, and implementing best practices to enhance the overall customer experience. They also analyze customer feedback, develop training programs, and collaborate with other departments to streamline service operations. This role requires strong leadership, communication, and problem-solving skills, as well as a thorough understanding of Shopify's features and tools.

How does a manager Shopify customer service typically collaborate with other departments to enhance the customer experience?

As a Manager of Shopify Customer Service, you will frequently collaborate with teams such as Marketing, Product Development, and IT to address customer feedback and streamline service processes. Regular coordination ensures that customer issues are communicated across departments, enabling quick resolution of technical problems and alignment on promotional campaigns or product launches. This cross-functional teamwork is essential for delivering a seamless customer experience and for implementing improvements based on direct customer insights.

What are the key skills and qualifications needed to thrive as a manager Shopify customer service, and why are they important?

To thrive as a Manager Shopify Customer Service, you need expertise in customer service management, e-commerce operations, and a solid understanding of Shopify's platform, often supported by experience in retail or online sales. Familiarity with Shopify admin tools, CRM software, helpdesk systems like Zendesk, and analytics dashboards is crucial. Exceptional leadership, problem-solving, and communication skills help you motivate teams and resolve complex customer issues efficiently. These capabilities ensure high-quality customer experiences, drive retention, and support business growth in a competitive e-commerce environment.

What is the difference between Manager Shopify Customer Service vs Customer Support Supervisor?

AspectManager Shopify Customer ServiceCustomer Support Supervisor
ResponsibilitiesOversees Shopify customer service team, develops strategies, manages escalationsSupervises customer support agents, ensures quality service, handles daily operations
Required SkillsLeadership, Shopify platform knowledge, communication, problem-solvingCustomer service skills, team management, conflict resolution
Work EnvironmentOffice or remote, strategic focusCall centers, support centers, or online support teams
CertificationsCustomer service management, Shopify certifications beneficialCustomer support certifications, CRM training

The main difference is that the Manager Shopify Customer Service focuses on strategic leadership and managing the entire customer service team within the Shopify environment, while the Customer Support Supervisor handles daily team supervision and operational tasks. Both roles require customer service skills, but the manager position involves higher-level planning and decision-making.

What are the most commonly searched types of Shopify Customer Service jobs in Riverside, CA?

The most popular types of Shopify Customer Service jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Manager Shopify Customer Service jobs?

Cities near Riverside, CA with the most Manager Shopify Customer Service job openings:

Manager Shopify Customer Service jobs near you

Customer Service

Dollartree

Santa Ana, CA • On-site

$15 - $20.75/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 17 days ago

Dollar Tree rating

4.5

Company rating: 4.5 out of 10

Based on 2,526 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers

Job description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

  • Assist customers with questions and recommendations

  • Manage sales transactions while working assigned cash register

  • Maintain security of cash and protect company assets

  • Keep the store well-stocked, and recover merchandise

  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

  • Other duties as assigned*

Skills and Experience:

  • High school diploma or equivalent is preferred

  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

  • Ability to follow instructions and interpret operational documents is required

  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

  • Excellent customer service and relationship management skills are required

  • Strong organizational and communication skills are required

  • Strong problem-solving and decision-making skills are required

Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

  • Employee Assistance Program

  • Retirement plans

  • Educational Assistance

  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time3309 S Bristol St, Ste A,Santa Ana,California 92704-726204530Dollar Tree

From:

17

To:

17.5

What Dollar Tree employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US

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