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Overnight Shopify Customer Service Jobs (NOW HIRING)

Amc Us LLC

Shopify Associate

Wellington, FL

$21/hr

... what customers see in store is reflected online Key Responsibilities Shopify Product and Data Management Upload and manage new product listings for seasonal launches Sync and maintain accuracy ...

SHENS POWER INC

Internet Sales

Hacienda Heights, CA · On-site

You must have experience with the following: - Word - Excel - Outlook - Internet Forums - Shopify - Customer Service - General knowledge of aftermarket car parts Job Duties: - Good communication ...

Powerflex Supply

Sales Associate

San Antonio, TX

$12.75 - $17.25/hr

... through our CRM and Shopify systems. -Follow up with prospects and existing customers to drive ... service, or ag supply strongly preferred. -Excellent communication skills and ability to build ...

Powerflex Supply

Sales Associate

San Antonio, TX · On-site

$12.75 - $17.25/hr

... through our CRM and Shopify systems. -Follow up with prospects and existing customers to drive ... service, or ag supply strongly preferred. -Excellent communication skills and ability to build ...

SHENS POWER INC

Internet Sales

Hacienda Heights, CA

You must have experience with the following: - Word - Excel - Outlook - Internet Forums - Shopify - Customer Service - General knowledge of aftermarket car parts Job Duties: - Good communication ...

Powerflex Supply

Sales Associate

San Antonio, TX · On-site

$12.75 - $17.25/hr

... through our CRM and Shopify systems. -Follow up with prospects and existing customers to drive ... service, or ag supply strongly preferred. -Excellent communication skills and ability to build ...

ALVIES

Customer Service Representative

Austin, TX

$15.75 - $21.50/hr

Customer Service Representative Alvies is looking for a customer service representative to assist ... If you have experience with Shopify software, that is a huge plus. (Put it on your resume!) This ...

Pattern

Senior Shopify Developer

Lehi, UT · On-site

$51.25 - $67.50/hr

... and customer service. Hundreds of global brands depend on Pattern's ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces-including Amazon ...

Pattern

Senior Shopify Developer

Lehi, UT

$51.25 - $67.50/hr

... and customer service. Hundreds of global brands depend on Pattern's ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces-including Amazon ...

Hadley Designs

Shopify Operations Manager

Shopify Operations Manager Ecommerce Operations Lead Customer Experience Operations Manager This ... Optimize customer service platforms such as Gorgias * Improve post-purchase experience and ...

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All JobsOvernight Shopify Customer Service Jobs

Overnight Shopify Customer Service information

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$26

How much do overnight shopify customer service jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for overnight shopify customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Overnight Shopify Customer Service vs Shopify Customer Support Associate?

AspectOvernight Shopify Customer ServiceShopify Customer Support Associate
Work HoursPrimarily overnight shifts, 7pm-3am or similarTypically daytime or flexible hours during business hours
Work EnvironmentRemote, focused on customer interactionsRemote or in-office, handling customer inquiries
Required SkillsCustomer service, Shopify platform knowledge, communication skillsCustomer service, Shopify platform familiarity, problem-solving
Employer & IndustryeCommerce, retail support, Shopify merchantseCommerce, retail, Shopify platform users

Overnight Shopify Customer Service roles focus on providing support during nighttime hours, often requiring specific shift schedules. Shopify Customer Support Associates typically work during regular hours, handling customer inquiries and issues. Both roles require Shopify platform knowledge and customer service skills, but differ mainly in shift timing and work hours.

More about Overnight Shopify Customer Service jobs
What cities are hiring for Overnight Shopify Customer Service jobs? Cities with the most Overnight Shopify Customer Service job openings:
What are the most commonly searched types of Shopify Customer Service jobs? The most popular types of Shopify Customer Service jobs are:
What states have the most Overnight Shopify Customer Service jobs? States with the most job openings for Overnight Shopify Customer Service jobs include:
What job categories do people searching Overnight Shopify Customer Service jobs look for? The top searched job categories for Overnight Shopify Customer Service jobs are:
Overnight Shopify Customer Service jobs near you
Infographic showing various Overnight Shopify Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Temporary. Highlights an 80% Physical, 4% Hybrid, and 16% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service & Shopify Fulfillment Coordinator

MAP SSG

Roslyn, NY

$18.50 - $24/hr

Full-time

Posted 4 days ago

Job description

This role is responsible for managing customer communications, processing Shopify orders, coordinating fulfillment, handling returns and exchanges, and ensuring an exceptional customer experience. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced fashion environment.

Key Responsibilities

Customer Service

  • Respond promptly and professionally to customer inquiries via email, phone, chat, and social media.
  • Assist customers with orders, shipping updates, returns, exchanges, sizing questions, and product information.
  • Resolve customer concerns and escalations while maintaining a positive brand experience.
  • Maintain accurate records of customer interactions and resolutions.
  • Monitor customer feedback and identify opportunities to improve service and customer satisfaction.


Shopify Order Management & Fulfillment

  • Process and monitor daily Shopify orders to ensure timely and accurate fulfillment.
  • Coordinate with warehouse and fulfillment partners to ensure orders are shipped correctly and on schedule.
  • Manage order updates, cancellations, address changes, and shipping issues.
  • Generate shipping labels and fulfillment documentation as needed.
  • Track inventory availability and communicate stock concerns to management.
  • Monitor and troubleshoot fulfillment issues, delayed shipments, and carrier claims.

Returns & Exchanges

  • Process customer returns, exchanges, refunds, and store credits.
  • Inspect return requests for compliance with company policies.
  • Maintain accurate return records and reporting.
  • Work with the warehouse team to ensure returned merchandise is processed efficiently.

Administrative & Operational Support

  • Maintain product information, inventory updates, and order records within Shopify.
  • Assist with inventory counts and reconciliation.
  • Support sales events, product launches, and promotional campaigns.
  • Prepare reports related to customer service metrics, fulfillment performance, and returns.
  • Assist with additional operational projects as needed.

Qualifications

  • 2+ years of customer service, e-commerce, or order fulfillment experience.
  • Experience working with Shopify is required.
  • Strong communication and problem-solving skills.
  • Excellent attention to detail and organizational abilities.
  • Proficiency in Microsoft Office, Google Workspace, and customer service platforms.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Positive attitude and commitment to providing exceptional customer service.

Preferred Qualifications

  • Experience in apparel, fashion, or retail industries.
  • Familiarity with shipping platforms such as ShipStation, UPS, FedEx, or USPS.
  • Experience with inventory management systems and warehouse coordination.
  • Understanding of e-commerce best practices and online customer experience.


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