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Pups Pet Club Jobs (NOW HIRING)

WagWay Group

Dog Groomer - Hiring Immediately

Chicago, IL · On-site

$16.60/hr

Adhering to all pet and human safety protocols at all times. * Professionally and positively representing PUPS by conducting yourself in a manner that is in the best interest of PUPS Pet Club, PUPS ...

WagWay Group

Dog Groomer - Hiring Immediately

Chicago, IL · On-site

$16.60/hr

Adhering to all pet and human safety protocols at all times. * Professionally and positively representing PUPS by conducting yourself in a manner that is in the best interest of PUPS Pet Club, PUPS ...

WagWay Group

Dog Groomer - Hiring Immediately

Chicago, IL · On-site

$16.60/hr

Adhering to all pet and human safety protocols at all times. * Professionally and positively representing PUPS by conducting yourself in a manner that is in the best interest of PUPS Pet Club, PUPS ...

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Pups Pet Club information

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$9

$22

$34

How much do pups pet club jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for pups pet club in the United States is $22.91, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Pups Pet Club vs Dog Walker?

AspectPups Pet ClubDog Walker
CertificationsPet care certifications, first aidPet care certifications, first aid
Work EnvironmentPet daycare, grooming, trainingOutdoor walks, home visits
Employer & IndustryPet care companies, grooming salonsIndependent or agency-based pet walking services
Search & Comparison IntentServices for pet care, daycare, groomingDog walking services, pet exercise

While Pups Pet Club offers comprehensive pet care including daycare, grooming, and training, a Dog Walker primarily focuses on outdoor walks and exercise for dogs. Both roles require pet care certifications and are part of the pet industry, but their work environments and services differ. Pups Pet Club provides a broader range of services, whereas Dog Walkers specialize in exercise and outdoor activities for dogs.

More about Pups Pet Club jobs
What cities are hiring for Pups Pet Club jobs? Cities with the most Pups Pet Club job openings:
What states have the most Pups Pet Club jobs? States with the most job openings for Pups Pet Club jobs include:
What job categories do people searching Pups Pet Club jobs look for? The top searched job categories for Pups Pet Club jobs are:
Pups Pet Club jobs near you

Customer Service Representative - Hiring Immediately

WagWay Group

Chicago, IL

$17 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

Customer Service Representative

$17-21/hr Medical, Dental, Vision, 401K, Supplemental Insurance, PTO/Holidays, EAP, Pet Insurance.

Job Title: Customer Service Representative
Department: Customer Services 
Reports to: General Manager
Effective Date: January 2025 
FLSA Classification: Non-Exempt  
 
Job Summary:  
The Customers Services Representative (CSR) will assist customers with purchasing services and merchandise. This role is pivotal to the education of customers on the services and packages offered by PUPS Pet Club. With a thorough understanding of PUPS offerings, and with a focus on excellent customer service, MSRs will assist customers in person, on the phones, and through email communication. 
Essential functions and responsibilities: 
  • Greeting and interacting with customers and PUPS Members in person, through digital communication, and over the phone. 
  • Consulting with customers and Members to understand their needs and preferences; advising and offering PUPS services and merchandise to meet and exceed their needs. 
  • Proactively and professionally resolving customer and Member concerns; ensuring client satisfaction while maintaining business integrity.  
  • Maintaining schedule and reservation system; managing and booking reservations for grooming, training, daycare appointments. 
  • Collecting and processing payments using the store point of sale system. 
  • Assisting Pet Care Team; performing Daycare Attendant duties as assigned or as necessary.  
  • Adhering to all pet and human safety protocols at all times. 
  • Communicating effectively with PUPS Members and Club Team Members. 
  • Professionally and positively representing PUPS by conducting yourself in a manner that is in the best interest of PUPS Pet Club, PUPS Members, and Club Team Members. 
Other duties 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Qualifications:  
  • Excellent verbal and written communication skills; utilizing active listening and effective communication techniques. 
  • Excellent interpersonal and customer service skills. 
  • Ability to demonstrate knowledge-based customer service skills; utilizing various sales techniques. 
  • Proficiency with using office and sales equipment (phones, computers, printers, point of sale, reservation software). 
  • Ability to prioritize tasks and to delegate them when appropriate. 
  • Ability to function well independently and at times stressful environment. 
 Education and Experience: 
  • High school diploma or GED. 
  • 1 to 3 years of sales, retail, or customer service experience preferred. 
  • Basic computer skills including a point-of-sale (POS) system preferred. 

Physical Requirements: PUPS Team Members routinely perform the following physical demands. All PUPS Team Members are expected to perform these physical requirements with or without reasonable accommodation. 
  • Stand and/or walk for up to 6 hours without a break. 
  • Kneel, bend, squat, and twist their body.  
  • Repetitively complete hand and arm movements; reach, grab, pull, and push objects. 
  • Perform duties in an environment with loud sounds from animals and smells from pet waste and cleaning chemicals. 
  • Lift up to 50lbs with or without assistance. 
Pay & Benefits:
  • Pay range is $17.00-$21.00/hr
  • PTO & Sick Time (team members can accrue up to 40 hours of Sick Time per year)
  • Paid Holidays
  • Comprehensive Medical, Dental & Vision
  • Pet Insurance
  • Supplemental Insurance
  • Generous 401k Match
  • Pet Perks 

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An artificial intelligence (AI) tool is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits:
  • The candidate’s ability to perform the tasks in the available job role.
  • The candidate's self-rated skill proficiency.
  • The candidate’s fit for this job posting.
The use of AI technology is used to converse with candidates, screen based on the position’s criteria, and schedule interviews. The candidate may request an alternative selection process or accommodation if desired. 

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